CB

Community Buick GMC

4030 Lowes Blvd · Waterloo, IA 50701

4.9

from 362 reviews

5
321
4
33
3
4
2
3
1
1

Reviews (362)

Write a review

Showing the latest 50 of 362 reviews.

SalesMay 2026

Kore was so kind and very helpful.

He treated me with absolute respect and explained everything as we went. (Not my first time buying a car, and it won't be the last time I buy from him.) I'm not a huge fan of car salesman, but Kore was absolutely amazing. He didn't push me, or pressure me in anyway. Absolutely telling all my friends about this experience.

Kate

1 review
How we checked this
  • Submitted May 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I thought young man that I worked with Austin was a very

knowledgeable and accommodating for what I wanted

sbenson102

1 review
How we checked this
  • Submitted May 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Easy experience.

Enrique and Mr. Buser were fantastic to work with, explained everything about the vehicle, the trade, and the purchase price. Quick, easy, well satisfied. A very easy buying experience and we love our new vehicle. Thanks, Enrique!!

brent.ludensdds

1 review
How we checked this
  • Submitted Apr 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

the salesmen was very arrogant and pushy, Will not buy

another car from there with him. I didn't appreciate his attitude at all, maybe I wont buy another car there without him.

turkn4ever

1 review
How we checked this
  • Submitted Apr 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Great Job!

Walked in to look at a replacement vehicle, left 30 later with down payment on the table. Picked up it up a few days later clean and ready to drive. The even gave me a drive back to drop off the rental car.

Rubicon 2

1 review
How we checked this
  • Submitted Apr 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

The staff was very polite and reassured me they will get

everything completed. I was very satisfied with their service.

marcellw

1 review
How we checked this
  • Submitted Mar 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

We had a great experience with Mike finding our next

family vehicle. He was patient in finding us a specific vehicle we were looking for and listened to our needs and wants.

Dani Hoerman

1 review
How we checked this
  • Submitted Nov 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

We have bought 4 vehicles from Mike.

We won’t go anywhere else. He takes great care of and works hard for the customer.

caseykohagen

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Good experience and friendly staff, totally met our

expectations and would come back again when needing a vehicle

Iowadood

1 review
How we checked this
  • Submitted Sep 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

Austin Johnson was the best sales rep.

Worked to get us a great deal. Good job of showing us the features of the SUV.

Bob

1 review
How we checked this
  • Submitted Aug 1, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

I went through Nick Fairchild for the purchase of my

vehicle. He made the process very easy and was informative. I recommend seeking him out to purchase a new vehicle.

Tylor

1 review
How we checked this
  • Submitted Jul 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Austin Johnson made car shopping an easy, comfortable,

low pressure experience. I appreciate the kindness and expertise the dealership had! So glad I made my purchase at Community Buick/GMC.

Jenna R

1 review
How we checked this
  • Submitted Jul 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Excellent and helpful dealership with very experienced

salesman. New car purchase was made easy. Would return to buy again

fjmett

1 review
How we checked this
  • Submitted Jul 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

Very good people to work with.

Professional service with a smile, friendly helpful staff willing to do the extra…

carolanjeffrey

1 review
How we checked this
  • Submitted Jun 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

They are very friendly and work hard to serve you.

There follow up is very good 👍

Dlkester

1 review
How we checked this
  • Submitted Jun 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

When I buy another vehicle Austin will be the first

person I call. I have dealt with a few other dealerships in the past none being anywhere close to getting to buy from Austin.

Josh.Coleman

1 review
How we checked this
  • Submitted Jun 23, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

Great Dealership to Work With!

Austin is a very nice, knowledgeable salesman. We like our new Yukon!

Parkerdvine

1 review
How we checked this
  • Submitted Jun 23, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

Alex did a great job working with us.

He knew the trucks very well. The finance person was a little disappointing.

Chuck

1 review
How we checked this
  • Submitted Jun 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

This dealership is awesome!

I have leased 3 Buick Encores since 2015. Everyone is always so helpful and friendly! I just leased a 2024 Buick Encore GX ST. Austin Johnson was so wonderful helping me get my sporty SUV!! He was so friendly and made sure I understood the process. I hope he will be there the next time I lease! I love going there, feels like visiting family!

UNI Panther

1 review
How we checked this
  • Submitted Jun 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Very simple, quick, and easy.

Timely response and straight forward. Delivery was a great option and the driver was professional and friendly.

Court Olesen

1 review
How we checked this
  • Submitted May 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Found the vehicle I wanted online.

Called Community GMC. They made pick up quick and easy. Fair trade in value also. Very personable and professional. Vehicle has exceeded all expectations.

Alex K.

1 review
How we checked this
  • Submitted May 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Convenient location.

Good selection of vehicles. Low pressure staff. Had a good experience with my purchase overall.

jumprigfly

1 review
How we checked this
  • Submitted May 20, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

Very pleased with the 2015 Ford truck.

Austin Johnson was very helpful! Nice dealership! Recommended!!!

SherryB

1 review
How we checked this
  • Submitted Apr 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

Friendly and accommodating.

Appreciate the work done with our needs and what we were looking for in pricing and trade in.

Chadkohagen50

1 review
How we checked this
  • Submitted Apr 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

Austin was very easy to work with and very straight

forward. he Is a great person to work with and is very open about showing other vehicles and trying to make things work for you!

Anonymous

1 review
How we checked this
  • Submitted Apr 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

Just purchased a new Buick Envision from Community Buick.

Great experience from beginning to end. They offered me a fair price and trade-in offer without any pressure. I had a hard time deciding but Austyn was very patient with me and helped me figure it out. He even came in on his day off to fit my husband's schedule. We discovered a small defect in the paint after the sale but they took care of it. Gave me a loaner (a nice one!) while mine was at the body shop. The dealership went above and beyond to meet our needs and earn our business. We are very happy to have found this Buick dealership and plan to return for future purchases.

sal

1 review
How we checked this
  • Submitted Mar 8, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

They always make me feel welcome and comfortable.

The building is clean and people are friendly.

NancyG

1 review
How we checked this
  • Submitted Feb 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Great experience.

Everyone there did a great job. McKenna Meineke was excellent. No xx, no high pressure. Did everything as said, great communication and follow through. Also Jan Jackson was great on the paperwork. Will reccomend Community Motors to friends. Dave Coots

Dave Coots

1 review
How we checked this
  • Submitted Feb 17, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Everything went really well and I'm very satisfied with

it would probably do it again

Phil

1 review
How we checked this
  • Submitted Feb 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

This is one of the nicest facilities I have been to, they

were very accommodating.

Wade.eisenbarth

1 review
How we checked this
  • Submitted Feb 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

I drove from out of town to look at a vehicle after

seeing it online. McKenna helped me provide any relevant trade-in information ahead of time so the process of purchasing the vehicle would be streamlined if I decided to buy it. After meeting McKenna and taking a test drive, I knew this was the right vehicle for me. Since much of the paperwork had been prepared ahead of time, the purchasing process went very smoothly and quickly. I was very comfortable with McKenna and also with Jan, in the finance department. Overall, it was a stress free experience.

Katpur50

1 review
How we checked this
  • Submitted Feb 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2025

First off, I had dropped my husband off at work at 6:45

in the morning and my appointment was at 8:30 AM. So I went over to Walmart and sat in the car and worked on some paperwork and in the meanwhile, my mother had called me she and I can both talk! When I got off the phone with her, I looked down at the time and it was 8:47 AM. I completely freaked out and called the service department and an incredibly nice man name Sam answered. I told him what happened and he said no problem come right over. I was less than five minutes away. And they answered a lot of questions that I had as far as oil, the computer system on the car, telling you what percentage of oil or percentage you have left before you get an oil change? He and another guy which I can’t remember his name but he’s always there, I’ve never seen Sam before, but they were so incredibly patient with me as I have severe anxiety, and it causes me too talk fast sometimes I have to ask the same question but in a different way because what I’m saying or asking does not come across clearly. So I would love to give a shout out to Sam, the other guy(I am so sorry that I cannot remember his name), the new gal, working at the cashier office, the gal who might be your first contact when you walked into the dealership and Ashley for selling us our Buick Verano. We have had little to no problems with it. He also assisted me while I was waiting on my oil change around the lot searching for SUVs II may be interested in the future. Everyone there that I dealt with that day were extremely sweet, kind, knowledgeable, and my oil change was done under 30 minutes. They also gave me an invoice with parts and labor estimates as we will soon be needing to change our brakes and replace the cabin filter. To the new cashier gal thank you for holding onto my stuff and for the conversation. To the gal working at the front of the dealership. Thank you for holding my purse since I meant to leave it with the cashier along with my other belongings, 🙄 so I could go browse the lot. AAA+ rating from me and whenever anyone is looking for a vehicle I do recommend your dealership. Thank you all so much!

nicole28

1 review
How we checked this
  • Submitted Jan 13, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

Good to work with.

Ordered what we wanted and delivered it. Friendly environment and people.

Gene

1 review
How we checked this
  • Submitted Dec 28, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

McKenna was very personable and not pushy in making our

purchase. It was an easy process and we are very thankful for everyone coming together to purchase my dream vehicle!

TRuhnke

1 review
How we checked this
  • Submitted Dec 15, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

Polite, prompt, professional are the first words that

come to mind when describing my experience.

hflats1

1 review
How we checked this
  • Submitted Dec 3, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2024

We have dealt with Community Buick for several years and

will continue to do so !

Nietam960

1 review
How we checked this
  • Submitted Aug 11, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2024

My salesperson was awesome and definitely knows her

stuff. It was a pleasure to work with McKenna. Also.....the financing department is top notch. Overall, a great experience.

heathcottdan

1 review
How we checked this
  • Submitted Jul 9, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2024

Kevin Meyers was very attentive and seemed very

knowledgeable about both the GMC ACADIA and BUICK ENCLAVE!

Wavhutch

1 review
How we checked this
  • Submitted Jun 16, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2024

The people were friendly and cared about my needs!

I would definitely recommend to my family and friends.

Kjm3aaa

1 review
How we checked this
  • Submitted Jun 15, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2024

I drove 85 miles (Story City) to look at a truck at a

different dealership. I was miss-lead on the condition of body and overall appearance by the salesman at this unmentioned dealership. As I was driving down San Marnan Dr. to go home, I drove through Community Buick GMC, Inc. They had the same model truck that I was looking to purchase. The sales team (McKenna Meinecke), finance team (Mrs. Jackson), and service department worked with me on the purchase of a used vehicle. This is the best experience I’ve had with buying a used vehicle. McKenna Meinecke is a genuine person and I highly recommend going to Community Buick GMC, Inc. if you are looking to purchase a new or used vehicle. If Community Buick GMC has a salesperson of the year, I nominate McKenna Meinecke. I have only good things to say about Jan Jackson, McKenna Meinecke, and Community Buick GMC's service department.

Mike

1 review
How we checked this
  • Submitted Jun 13, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2024

Had an awesome experience here.

McKenna sold me a car and was one of the easiest and best sales experiences I have had in a long time. She was upfront about the price, and when I came in, there were no surprises, and I was in and out in an extremely short period of time. I big Kudos to this dealer for making this sales experience a great one!

badram1

1 review
How we checked this
  • Submitted May 31, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2024

Super service, great instructions and would refer them to

my colleagues. We will be back!

Jimsnodgrass555

1 review
How we checked this
  • Submitted May 24, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2024

Good to work with.

Very helpful and want you to understand all of the options.

Dalebankus

1 review
How we checked this
  • Submitted May 9, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2024

The best experience I have had buying a car.

Normally it is really stressful but they made the process easy and quick. Ashley, Mason and Jan are some true rock stars.

oflow11

1 review
How we checked this
  • Submitted May 2, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

Austyn from Community Buick GMC was fantastic.

Not pushy, very informative and such a joy to work with. How things were handled makes us want to buy our next vehicle from you in the future. Thank you for making the purchase easy.

Jennabugs1987

1 review
How we checked this
  • Submitted Apr 30, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

McKenna was professional, friendly, and made the entire

process stress-free. Anyone in the market for a new vehicle I would highly recommend reaching out to McKenna and purchasing from Community Buick GMC!

Chelsie

1 review
How we checked this
  • Submitted Apr 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

We had a great experience buying a car from Ashley.

The process was quick and Ashley was always in contact with us. Customer service overall was great. Would definitely do business here in the future.

bethanyjoy15

1 review
How we checked this
  • Submitted Apr 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

I was treated with such great care and service.

Everybody was extremely helpful and friendly!

Makennadavis15

1 review
How we checked this
  • Submitted Apr 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

Awesome dealership .

.. McKenna was great to work with .. very professional and patient .. Very clean and enjoyable facility.. It was my best experience at a dealership..

shane.goetsch

1 review
How we checked this
  • Submitted Apr 24, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2024

McKenna was everything you would want in a sales

representative. We can’t say enough great things about here knowledge and service! The dealership was a completely different story. The offered $3500 dollars “sight unseen” for our trade and when we arrived they claimed the exhaust gasket leak was reason to conclude the truck would need a new engine and offered $500. We believe this might just be a regular ploy to corner a customer into a position where they have no leverage. The second issue was when we went to sign the paperwork and a $1500 Xzilon up charge on the purchase agreement that they claimed had already been installed on the vehicle even though it had never been mentioned even once during our correspondence about the vehicle. First it was the hard sell from the finance lady that had no clue what she was talking about, then a threat that they would simply sell the vehicle to another buyer as if we had no value to their business. Next another manager from the dealership who we had never met came in and acted like this was normal and we should be happy to be paying what we are for the $105k vehicle and this small up charge. Reluctantly they agreed to wave the fee when we said the deal would be off. The finance lady then wrote “Not Applied” or “Not Done” on the xzilon paperwork indicating to us it had never even been applied to the vehicle. We believe there may be a systematic fleecing of customers at this dealership. This is our first GM truck purchased in the past twenty years. We do have a Buick car that we love and have had other GM vehicles before that. We currently have an F150, Ford Excursion and 2017 Land Rover Discovery that will need to be replaced eventually. We love the vehicle (2023 Yukon XL Ultimate) but dread having to go through this kind of experience when buying our next vehicle. We also were disappointed not to get any value out of our Supplier/GM employee pricing on the vehicle. We are happy to tell you more about our experience. Again, McKenna is the best!

Lee

1 review
How we checked this
  • Submitted Apr 18, 2024
  • No proof of purchase was attached, so this review is unbadged.

More car dealers in Iowa

See all →