Cannon Nissan of Jackson

experience was atrocious. The salesman assured us nothing was wrong with it and it would also be fully checked over before it was brought to our local Cannon dealer. They checked it, took a couple days to replace the ABS sensor light, then sent it here. The driver who delivered it told the new owner that the car was pulling badly the whole ride and needed to be checked immediately. The local dealership discovered that it was out of alignment, needed new struts, hadn’t been detailed, had a bad battery, and had a bolt missing from the brake caliper! This car had clearly not been checked adequately and could have caused a serious accident. Nissan Jackson only agreed to cover part of the cost of repairs. I can’t warn potential customers enough to stay away from this place.

This was second time using this service department. They make it so easy and convenient for all my needed maintenance. Very nice and professional. They made sure to be very detail and friendly. Keep me updated on my vehicle.

and a censor change. While there, Raul was my service advisor. I informed him that my car crunk up a little rough, my check engine light was on solid, and the traction light was solid. Raul Mendez informed me that they could do a full inspection to ensure they fixed the correct issue. When Raul called, he informed me what was wrong, but never mentioned the rack and pinion being worn or the traction light flashing. So I tell him to fix what I brought the car in for along with a radiator flush, the rest can wait. After fixing those 3 problems, Raul then calls me back and informs me that now my traction light is flashing and he thought the tuneup with fix that, but now the car is not drivable and bucking. He then informs me that they can’t take responsibility for this. So we have had to battle them from 1/30 - present day still to have my car fixed from what they broke. The website informs you of steps the techs take on for your vehicle. Their is an inspection step and that step details so much is reviewed for accuracy yet I wasn’t informed of my car being worse off then when I brought it in until the final step was completed and it was time for the vehicle to be picked up. We have refused to pick it up daily although they continue to try and send me back with the vehicle being non drivable after their work was completed. Still currently waiting on my vehicle as I write this. PLEASE DO NOT USE CANNON NISSAN OF JACKSON, MS!

Star Short was nothing short of amazing! Very knowledgeable of her job and her expertise was excellent! Smooth transition!!!

I was seen almost immediately! My service rep was very patient and accommodating as he explained what was found after my oil change and inspection was complete, and explained what my options were moving forward. I appreciated the multiple options given as he took time to answer my questions, making sure I understood his explanations. I received great customer service as I always do!

were so helpful and professional.They continue to call and check on us and offer their continued hep.

!!! After a frustrating morning of trying to get my car checked for potential service and being turned away, I arrived at Cannon and received the best service ever. The Service manager Scott White and the Service Advisor Jerrell Berry provided outstanding customer care and service. They are the epitome of what good customer service is about.

Taylor was great and helped us through the entire purchase process ! The entire team was GREAT! The staff was friendly and kind the moment we arrived on site . They were just as awesome working with them over text and phone calls ! Taylor and team THANK YOU for your work and care for what you do for others ! I am more than pleased to have worked with you!

was my sales person very professional and took his time with his managers to find me the perfect pathfinder and color I was looking for go see him if your looking

and confident in her engagement with me. She very professional. Thanks

the car I wanted but made my car buying process simple all while keeping a upbeat personality.

Courteous, Respectful, Friendly, Diligent!

the best deal on a Nissan Altima for our daughter's graduation and they delivered it to our home with a BIG red bow!!!! She was totally surprised....thank you guys again!!!

to the technician. Especially Jerrell, great customer service. The best cannon dealership in jackson MS

and beyond his job every time I have visited Cannon Nissan. He makes me feel more like family than just a customer. He always thoroughly explains what maintenance upkeeps I need on my vehicle. He is the reason I have continued to bring my vehicle to this location and not any other Nissan dealership.

friends and family. You guys rock!!!!! They are more than willing to help with your purchase or services.

help me with all of my problems from the time I step into the door. I had something wrong with my car and after speaking to Jerrell he gave me and wonderful explanation of my problems with my vehicle and when I was frustrated after talking with James he help calm me down.

I received great customer service and the sales team went above and beyond to make sure I was taken care of. -I went to purchase a used car and qualified for a new car. I got a better deal with the new purchase and very reasonable notes :)

Anthony is gonna get the job done and treat you as a value customer!!! He is gonna work his magic and while working his magic if he tell you something you can bank on it!!!!! I got dropped off told him what I was looking for and told him I was not gonna have a ride home..He said just come see him and I did just that. I got there and as I waited Patiently he made me feel as a valuable customer and he showed concern of me leaving with a car and I did just that!!! I was very satisfied and I am thankful for your job well done Anthony!!! I give him 5 stars & Some!!!!!!!

Labor Day 2018. I wasted $140 in fuel and $93 to rent a car hauler trailer to pick up a specific new blue Nissan Altima SR from Cannon Nissan in Jackson, MS. I had contacted them by email in the previous two days and agreed to be at their dealership at 8am on Labor Day. I had completed all their online credit info and even I even viewed that this car was still on their website inventory before leaving my home at 3:30 am for the 200 mile drive there. When I got there, the car was not there. I opened their website inventory and showed them that the car was STILL LISTED as being in stock and for sale. BUNCH OF LIARS. BEWARE.

My experience in purchasing my 2015 Nissan sentra from cannon nissan was smooth and also made me a loyal customer. Whether its regualr service or something major going on, my initial salesman Monroe Milton makes sure that its all handled in a timely and respectful fashion. I recommend to anyone looking to purchase a nissan to do so at cannon nissan and purchase with Monroe Milton.

Salesman Roy Brown is the best. Roy went above and beyond to make sure I purchased the vehicle I was most comfortable with. I felt like family by the end of the process. I highly recommend Roy Brown!He gave me complete peace of mind, which we all know, is close to priceless.

was pleasant and easy to work with and David Ainsworth ,finance personell was polite and friendly. The transaction was simple and quick by using the internet and negotiating with Mr Shines before visiting the dealer. I'm awaiting my ride to enjoy it for they are sending it to do some repair from a hail storm.