Went to the dealership a day early still got it my truck
done the same day.
How we checked this
- Submitted Jul 17, 2026
- No proof of purchase was attached, so this review is unbadged.

1101 Columbus Pike · Delaware, OH 43015
from 399 reviews
Showing the latest 50 of 399 reviews.
done the same day.
they only fit what needs to be done
price that was agreeable to me. The sales professional I worked with was professional and courteous.
answer questions and take care of my automotive needs.
— DGROFF1
The dealership went above and beyond to make the deal. I would recommend Byers Ford to family and friends.
Gave me the best pricing for a Ford retiree family. Felt taken care of.
Always has provided excellent customer service.
— rjbmann
information about how long it will take to service your car.
It has been a very good experience in all manners. I continue to have my two current vehicles service there on a regular basis. They have always been helpful and upfront.
knew the product well Unfortunately I live 60 miles away and will not be using the service department. I think the outside could be cleaned up
— gshfr48
I appreciate the help that they give me when I’m there
The entire experience was above any I've heard from a dealer.
— micah12
She is able to get us in quickly and out work is completed timely
— rk2
Morgan, finance and the service dept. Top shelf team there.
— Tangydad
all levels is always top notch
The only thing was I had to go I. To the dealership to finally get an estimate on replacing my windshield. When I called and made the appointment I was told there was no way that I could get a cost on my windshield until I called to cancel because I got a price from safelite. I am appreciative that they got me a cheaper price. Thank you.
— JEFFB18
well. Byers will be my go-to dealer from now on!
— John D
simple and quick. Recommend this dealership
!! Thank you. I appreciate the help. All advisors are very helpful and honest!
Polite and professional staff. Large showroom. I would deal with thin again.
— Yerianj
They don’t try to upsell you on unnecessary things. I am closer to three other Ford dealerships yet I prefer to travel the extra distance to go to Byers Ford.
— jdwpgh
helpful ei had my car at two different shops with no success Byers identified the problem and fixed it fobir
She always goes the extra mile for me and gets work done efficiently and quickly!
explain the work preformed and the results
Was very helpful and quick to respond with any questions
Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me informed all along the way, getting me a courtesy car right away and making sure the body shop did a great job — which they did. Great fit and color match. Overall great customer focus.
— EKMiller
Ford Focus let us know the issue but no hard sell to use them to fix it which was great due to my son being a college student on a tight budget!
I feel all aspects of Byers Ford have improved over the last few years. The service reps do a great job.
— RMT6490
Always fix the issue in a timely manner & Always try to work me the best deal to keep me safe in my vehicle.
The customer service that I received was excellent and I’ll definitely be back for future needs.
vehicle thank you.
purchase of my new truck.
Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone!
— kw341918
of when the car would be completed Estimated total cost of the repair was reasonable
— dmickey0
they pick up and drop off my vehicle foe me!
the professionalism from everyone I come in contact with.
Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. The entire team and management is impressive. Melissa and Grace Mulheim
know my truck will be done on time 🇺🇸
The staff is super friendly and always remember me and all my vehicles. I also appreciate how I can always get an appointment quickly and don’t have to worry about scheduling way in advanced. Definitely fits my busy life schedule.
— Vanessa
but problems. The vehicle I bought was certified and was owned by Byers Ford. Within the first year, hood rust appeared (not even 30kmiles). Secondly the whole dashboard cracked in multiple places. Third, the brakes are atrocious. In fact, on my third set of rotors and pads since owning the car. Worst of all, the rear calipers literally fell apart while driving, causing complete brake failure. No brake pressure, no e-brake function. I’m thankful my wide is alive and was not traveling on the freeway with kids in the car. Lastly the gray leather seats have blue spots on them for some unknown reason. Most of the blue stains appeared after we bought the car. One of the stains was found the day after I bought it. It is so frustrating to be sold a car with so many issues. The warranty they sold me is absolutely garbage and doesn’t address any of this.
I've liked their nack for detail and willingness to please customer. I've purchased about 25 vehicles over the years.
— bssmith
done in a timely manner
The price was reasonable (fair enough that I couldn't do it myself for that price).
knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time.
I don't have to wait long and the people are very friendly
So thankful for the ease of it all
trust John Grijak when I need a new car.
restraints. Great service and better than expected results.
— barthdad
Ansered all my questions and quickly completed all my services. Informed me of other areas on my vehicle that need attention.
— STONERRD
Everyone is always very helpful. I will continue to do all my Ford and Lincoln service at Byers!

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