BF

Byers Ford

1101 Columbus Pike · Delaware, OH 43015

4.8

from 399 reviews

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356
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Reviews (399)

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Showing the latest 50 of 399 reviews.

ServiceJuly 2026

Went to the dealership a day early still got it my truck

done the same day.

derykpayton45

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Very trustworthy and friendly do very good quality work

they only fit what needs to be done

glen53366

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Byers was able to get me the exact vehicle I wanted at a

price that was agreeable to me. The sales professional I worked with was professional and courteous.

Bhemans76

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Friendly and helpful personnel always seem willing to

answer questions and take care of my automotive needs.

DGROFF1

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Rick at Byers Ford did a fantastic job.

The dealership went above and beyond to make the deal. I would recommend Byers Ford to family and friends.

dmac011510

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Kept me updated.

Gave me the best pricing for a Ford retiree family. Felt taken care of.

Cook.mcguire

1 review
How we checked this
  • Submitted Jul 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

I have been a customer for over 10 years.

Always has provided excellent customer service.

rjbmann

1 review
How we checked this
  • Submitted Jul 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Friendly competent personnel who give you accurate

information about how long it will take to service your car.

Andrew brenner

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

I purchased my last three vehicles from this dealership.

It has been a very good experience in all manners. I continue to have my two current vehicles service there on a regular basis. They have always been helpful and upfront.

Outlawrob45

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Facility was clean Our salesman Wes was polite courte and

knew the product well Unfortunately I live 60 miles away and will not be using the service department. I think the outside could be cleaned up

gshfr48

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

They do an awesome job.

I appreciate the help that they give me when I’m there

SHANNON54

1 review
How we checked this
  • Submitted Jul 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Extremely fast and delightful.

The entire experience was above any I've heard from a dealer.

micah12

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Tiffany is great to work with.

She is able to get us in quickly and out work is completed timely

rk2

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Always have been taken great care of at Byers… From Mark

Morgan, finance and the service dept. Top shelf team there.

Tangydad

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Professional as always from top to bottom the service on

all levels is always top notch

jhignite001

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

People are very nice.

The only thing was I had to go I. To the dealership to finally get an estimate on replacing my windshield. When I called and made the appointment I was told there was no way that I could get a cost on my windshield until I called to cancel because I got a price from safelite. I am appreciative that they got me a cheaper price. Thank you.

JEFFB18

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Nick was easy to work with and John was very helpful as

well. Byers will be my go-to dealer from now on!

John D

1 review
How we checked this
  • Submitted Jun 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

The staff was helpful and made the car buying process

simple and quick. Recommend this dealership

cschaumie

1 review
How we checked this
  • Submitted Jun 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Fast and great service!

!! Thank you. I appreciate the help. All advisors are very helpful and honest!

Eperkins1971

1 review
How we checked this
  • Submitted Jun 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Great vehicle selection.

Polite and professional staff. Large showroom. I would deal with thin again.

Yerianj

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Very honest service department.

They don’t try to upsell you on unnecessary things. I am closer to three other Ford dealerships yet I prefer to travel the extra distance to go to Byers Ford.

jdwpgh

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Excellent service everyone was very professional and

helpful ei had my car at two different shops with no success Byers identified the problem and fixed it fobir

PEGFETTROW

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Tiffany is a great service manager.

She always goes the extra mile for me and gets work done efficiently and quickly!

TGFARAHAY

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Professional Very helpful and knowledgeable Took time to

explain the work preformed and the results

RICH.HODGE

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Rick did a great job!

Was very helpful and quick to respond with any questions

rconner2020

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Byers handled the door-replacement recall of my 2020

Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me informed all along the way, getting me a courtesy car right away and making sure the body shop did a great job — which they did. Great fit and color match. Overall great customer focus.

EKMiller

1 review
How we checked this
  • Submitted Jun 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great local dealer that works with my son and I on his

Ford Focus let us know the issue but no hard sell to use them to fix it which was great due to my son being a college student on a tight budget!

[email protected]

1 review
How we checked this
  • Submitted Jun 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Good overall.

I feel all aspects of Byers Ford have improved over the last few years. The service reps do a great job.

RMT6490

1 review
How we checked this
  • Submitted Jun 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Always quick to get me in when needed.

Always fix the issue in a timely manner & Always try to work me the best deal to keep me safe in my vehicle.

Cindy Dahm

1 review
How we checked this
  • Submitted Jun 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Totally surpassed my expectations!

The customer service that I received was excellent and I’ll definitely be back for future needs.

Lainietaylor0926

1 review
How we checked this
  • Submitted Jun 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I was very happy with the work that byers ford did on my

vehicle thank you.

douglas15

1 review
How we checked this
  • Submitted Jun 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Very good customer service and very helpful staff with my

purchase of my new truck.

coolest_aaron

1 review
How we checked this
  • Submitted Jun 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Service was excellent!

Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone!

kw341918

1 review
How we checked this
  • Submitted Jun 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Worked me into their schedule quickly Kept me informed

of when the car would be completed Estimated total cost of the repair was reasonable

dmickey0

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Always easy to get my car in for service and I love that

they pick up and drop off my vehicle foe me!

jeanette.lutz

1 review
How we checked this
  • Submitted Jun 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great Service Experience Everytime, I greatly appreciate

the professionalism from everyone I come in contact with.

maynard.281

1 review
How we checked this
  • Submitted Jun 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Excellent experience!

Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. The entire team and management is impressive. Melissa and Grace Mulheim

themulheims

1 review
How we checked this
  • Submitted Jun 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

They are very professional they care about the customer I

know my truck will be done on time 🇺🇸

mcgeorge0462

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I enjoy having my vehicle serviced at buyers.

The staff is super friendly and always remember me and all my vehicles. I also appreciate how I can always get an appointment quickly and don’t have to worry about scheduling way in advanced. Definitely fits my busy life schedule.

Vanessa

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Purchased a vehicle a few years back and have had nothing

but problems. The vehicle I bought was certified and was owned by Byers Ford. Within the first year, hood rust appeared (not even 30kmiles). Secondly the whole dashboard cracked in multiple places. Third, the brakes are atrocious. In fact, on my third set of rotors and pads since owning the car. Worst of all, the rear calipers literally fell apart while driving, causing complete brake failure. No brake pressure, no e-brake function. I’m thankful my wide is alive and was not traveling on the freeway with kids in the car. Lastly the gray leather seats have blue spots on them for some unknown reason. Most of the blue stains appeared after we bought the car. One of the stains was found the day after I bought it. It is so frustrating to be sold a car with so many issues. The warranty they sold me is absolutely garbage and doesn’t address any of this.

Evan Dawley

1 review
How we checked this
  • Submitted May 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I've delt with Byers before it was Byers.

I've liked their nack for detail and willingness to please customer. I've purchased about 25 vehicles over the years.

bssmith

1 review
How we checked this
  • Submitted May 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very courteous Did not have an appointment but work was

done in a timely manner

Scophil811

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I was happy to be able to get in at short notice.

The price was reasonable (fair enough that I couldn't do it myself for that price).

bradleykinn

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Carson is always friendly, accommodating and

knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time.

beckylr5757

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Love that they get my car in and do what is asked.

I don't have to wait long and the people are very friendly

MRSTFOOR28

1 review
How we checked this
  • Submitted May 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Thank you so much for the brake adjustment.

So thankful for the ease of it all

RUSHGIRL302003

1 review
How we checked this
  • Submitted May 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I can always trust the service writers to be honest and I

trust John Grijak when I need a new car.

bobfeuillerat1

1 review
How we checked this
  • Submitted May 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Friendly and helpful staff that met our needs and time

restraints. Great service and better than expected results.

barthdad

1 review
How we checked this
  • Submitted May 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very friendly and curtious.

Ansered all my questions and quickly completed all my services. Informed me of other areas on my vehicle that need attention.

STONERRD

1 review
How we checked this
  • Submitted May 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Awesome staff!

Everyone is always very helpful. I will continue to do all my Ford and Lincoln service at Byers!

THOMASDEBERSON

1 review
How we checked this
  • Submitted May 12, 2026
  • No proof of purchase was attached, so this review is unbadged.

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