BH

Brannon Honda

300 Gadsden Hwy · Birmingham, AL 35235

4.5

from 274 reviews

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Reviews (274)

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Showing the latest 50 of 274 reviews.

SalesFebruary 2026

Working with Frank Smith was a pleasure.

He was informative, calm, and got answers to all of my questions so that I could feel comfortable with all elements of my purchase. I’d recommend him to others.

HondaCurious

1 review
How we checked this
  • Submitted Feb 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Brian Moore is a tremendous asset to Brannon Honda.

He was my go to person. He helped me through the whole process. I have purchased several vehicles with his help. He will always be my friend and my go to person!! Great job Brian and Brannon Honda!! Thank you so much H. Segall

haroldsegall

1 review
How we checked this
  • Submitted Jan 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Frank was very professional he made us feel at home.

Very knowledgeable about the car lot and cars. Highly recommend him.

Cherrykennon

1 review
How we checked this
  • Submitted Dec 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Frank was great to work with, he never made me feel

pressured about our purchase. The dealership made the buying process so easy. This is our third vehicle we have purchased from Brannon Honda.

Lynnep21

1 review
How we checked this
  • Submitted Dec 30, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

I am a returning customer to Brannon Honda, salesman

Charlie Riley. they always take great care of me. just purchased my 3rd car from them!

erynriley9

1 review
How we checked this
  • Submitted Dec 30, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

I bought a 24 Honda Accord because I doubled the rebate

and 5 free maintenance . I had a very good experience dealing with them.My salesman was Kevin Malone and Comer Allen. Two great guys. No hard push for me to buy. I think I got a very good deal and wouldn't of got it anywhere else. My self and family has bought 9 cars from them . I thought it was 6 but just counted and it was 9

Terryinal

1 review
How we checked this
  • Submitted Dec 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

Frank Smith was my salesman ; he was very knowledgeable

, Caring and did all he could to make sure we were comfortable and pleased with the choices we made in purchasing our new Honda ! He goes above and beyond to take care of his clients to help me make all the right decisions on my New CRV- Honda sport ! I truly respect and appreciate all he care he showed is in out transactions. !

Linda Long

1 review
How we checked this
  • Submitted Nov 15, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

My experience with buying my first car with Frank Smith

was highly enjoyable and informative.

Eva

1 review
How we checked this
  • Submitted Nov 15, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Great experience with Frank.

Love the new car. Can’t go wrong with this dealership.

Dcrawford1012

1 review
How we checked this
  • Submitted Oct 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

My Brannon sales representative, Frank Smith, really did

an outstanding job of helping my sister and I to find the perfect car to match our need and our budget. Very friendly, and knowledgeable; we will be recommending him to all of our friends looking for a car.

thomas_carrico

1 review
How we checked this
  • Submitted Oct 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Quick, kind and easy service absolutely loved it.

Was in and out in less than an hour and thirty minutes. Sales rep Frank Smith did a good job explaining every detail and car facts on the vehicle. Highly recommended

Tyler Panda

1 review
How we checked this
  • Submitted Oct 13, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

My salesman Brian made purchasing my 2025 Honda civic

sport as smooth as possible just like the other two cars I bought from him.

Tyler

1 review
How we checked this
  • Submitted Oct 5, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Our sales person was great his name was comer Allen he

didn’t pressure us at all about perching a new vehicle like another dealership down the road and that’s the reason we bought from Brannon Honda

Mark poe

1 review
How we checked this
  • Submitted Sep 30, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Tried to work with 2 other dealers but could not.

Called Brannon and found Hank who is a no xx, knowledgeable, outstanding person who helped me buy a new Ridgeline. Thanks Hank.

sewing122

1 review
How we checked this
  • Submitted Sep 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

Katelyn was my service advisor, and she did an

exceptional job of explaining the services my car needed. She was pleasant the entire time and was extremely quick and efficient. 5/5 stars!

brandybee1988

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Amazing sales team easy, friendly, helpful,

knowledgeable, about the vehicles and the process was super easy

reneeom2

1 review
How we checked this
  • Submitted Sep 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Salesman Frank Smith was a delight to work with on the

purchase of our new Pilot. He was the best at explaining the warranty and operation of the car. He even connected my phone to the Bluetooth. Would recommend Frank and Brannon Honda for a purchase of your new car.

Jjrow

1 review
How we checked this
  • Submitted Sep 16, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

We enjoyed our experience with Brannon Honda.

It was clean and people were friendly. We will be having all of our service done at Brannon. Frank Smith was our sells person. He was wonderful to work with answering all of our questions. He is very knowledgeable and was able to explain everything to us so we could understand. I will recommend Frank to my family and friends looking to buy a car. Thanks Frank.

itaylordo

1 review
How we checked this
  • Submitted Sep 8, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Mr. Comer Allen is a star salesman. We've enjoyed

working with him over the years and have always felt comfortable that we ended up with the car that best met our needs and at a price that fit our budget. We're looking forward to working with him again in the near future.

marjyoung

1 review
How we checked this
  • Submitted Sep 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

I had a wonderful shopping experience with Mr.

Comer Allen at Brannon dealership. They offer lifetime power train warranty and currently have an awesome deal of free oils changes for the first two years.

PHYLLISKCORZO

1 review
How we checked this
  • Submitted Aug 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

I have been waiting for parts (fuel injectors) for my

pilot for about 5 weeks . I have had no luck getting any answers other than the regional manager will be here today and you will get a call back. No call back I can not keep driving my car like this it uses more gas and another problem has shown up on the screen. I thought Honda was a good car but after this I will look elsewhere for my next car. which looks like it will be soon. this has become a major problem....

heisiam

1 review
How we checked this
  • Submitted Jun 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

My Wife and I, appreciate this dealership, from the

bottom of our hearts; our Salesman Kevin Malone, who took the time 30 min before closing just, for our satisfaction. We needed another car to get back home because the 2022 Hyundai Sonata, was not what we expected, we were very dissatisfied with this car, after two major issues and a major fuel injector break down. We purchases a 2024 Honda Accord. Kevin helped us to stay on one Accord, a message Kevin gave to us, just to put us at ease. "Great Salesman"!. Bishop Harold and Maria D.

danielsmusic

1 review
How we checked this
  • Submitted May 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

#1.

DEMAND A COURTESY CAR! #2. TAKE VIDEO! We have a 2009 Honda that's ALWAYS been serviced at Honda in FLA & never had any issues. Let's just say we will NOT recommend this dealership EVER! We broke down 4 different times after our first drive into this place & had to be towed BACK to the d'lership. We insisted on a courtesy car & TOW REIMBURSEMENT. We were told that our car should make it home, just don't put it in reverse. Well we were stuck on the side of the road, not once, not twice, not 3X, but 4 DIFFERENT TIMES.. AFTER EACH TIME WE WERE TOWED BACK AFTER THEY WORKED ON OUR CAR! Our panel lit up like a Christmas tree & lost complete power EACH TIME. THEN we were told there is oil leaking into the spool valve & throttle body causing the alternator to lose power & we should get an oil change & new spark plugs, too! After we do this, bring it back for the transmission when we can afford to do it. The d'ler said it's because we needed new catalytic converters. Then they said the EGR valve was probably bad since it didn't run right AFTER the transmission was done. We were told he forgot to blow out the EGR so that MAY be why it's running rough. When we first got in to drive it, it had no power & shifted late. The shifter itself wasn't even LINED UP correctly to see what gear the car was in! What dealership has a transmission tech ALLOWED to do such a crappy job?!? Well, finally THAT WAS DONE correctly $4500 later, now you need new CATALYTIC CONVERTERS. We did aftermarket because they quoted us $11,000! Yes, you read correctly! So, we ordered a 3 piece kit from Jparts $350 & were told by the Brannon tech one of them didn't fit properly. It did take some time for the delivery & they did provide a courtesy car. Ok, we ordered ANOTHER one from ROCK AUTO & it was installed. THAT was another $200. We had to pay labor for that of course, $179 per hour, we sank ANOTHER $1200 in our what used to be a "GREAT RUNNING LITTLE CAR." Our car only has 155,000 miles on it. We got it back after 5 months & within the first week our engine light came on again! They keep saying it's because our car is recognizing the aftermarket part as foreign & it throws the engine light on. It's a steady light, don't worry. It can be reset, but it will eventually come back on again since we went aftermarket. OK, NOT HAPPY ABOUT THAT EITHER. THEN, OUR ENGINE OIL LIFE LIGHT came on! We're like, WHAT!? We just had the oil changed, spark plugs, EGR, spool valve, throttle body, transmission, catalytic converters done and got the car back AFTER it SAT at the dealer for nearly 5 months & there's no oil? 🤬 We took video after the car was turned off for 15 minutes & we were completely LIVID! NO OIL ON THE DIPSTICK!! JUST A TINY BLACK DOT ON THE VERY TIP OF THE DIPSTICK?! BEFORE WE SEEK COUNSEL , decided to call & tell the dealership what we just experienced. They said it's probably down a half quart of oil🤨 we said BULL. WE HAVE VIDEO FOOTAGE AND SENT IT TO THEM. They said we will send for a tow truck and check it. We said, NOT WITHOUT a courtesy car! They provided one that day via customer shuttle to the dealership & our car was picked up the next day via TOW TRUCK & when they got our car they put oil in it & when we went to pick it up it actually showed what it SHOULD HAVE SHOWED when we checked it! There's a huge difference on that DIPSTICK, the color is LIGHT GOLD like it should have been in the first place!! Can you believe this crap?! We have video checking the oil AFTER they put oil IN, proving their negligence! They didn't admit to anything of course, but thankfully, we have before & after footage! Techs that worked on our car are MIA. DONT BRING YOUR CAR HERE! The only nice thing you'll experience is their $mile$ in your face while you get $crewed! Just to be proactive.. don't bother replying to this post with the same mumbo jumbo speech that you take customer feedback seriously and strive to do better! (?) THAT'S said to EVERY upset customer!#RUNNOW!

mcroll45

1 review
How we checked this
  • Submitted Jan 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2025

I have purchased two Honda CRV from Brannon from Comer

Allen. He is fantastic. He was very helpful in going over all the details with me. He is an asset to Brannon and will recommend him to all my friends and family. I give him a five star rating. He is very knowledgeable in going over all the details with me. He did not rush me in responding to all my questions.

djernigan

1 review
How we checked this
  • Submitted Jan 16, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

Brannon Honda provided an experience that was, friendly,

quick, thorough, upfront, and supportive. Frank Smith was great! I am so happy with my experience. I love my car. Nope, I don’t want to be pictured. Trust me in knowing that if I was not satisfied, I would not have signed on the line. They also made sure my car was detailed before I drove away. Not all dealers do that from my previous experiences. I am happy with my car and my experience.

Adtowns

1 review
How we checked this
  • Submitted Dec 10, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2024

Frank Smith was our sales representative in this

purchase. Frank was very helpful, explained everything, and answered all our questions throughout this process.

Jnccalhoun

1 review
How we checked this
  • Submitted Oct 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2024

We had a great experience here!

Would definitely recommend to others! Excited about my suburban.

heyyou

1 review
How we checked this
  • Submitted Oct 24, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2024

Excellent Experience.

Very professional and helpful. Prompt response / attention to detail in requests. Thank you!

natbar71

1 review
How we checked this
  • Submitted Oct 17, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2024

Gloria was very helpful and excellent to work with!

Brannon Honda is always a good experience.

ChrisM

1 review
How we checked this
  • Submitted Sep 18, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2024

Gloria Lee helped me with my latest car purchase and I’m

so happy with my new car. Go see her if you want a no pressure experience. She will take the time to help you find the right car for you.

cjs4au

1 review
How we checked this
  • Submitted Sep 13, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2024

Another great car buying experience!

My son liked my new Honda so much he decided to purchase one and we went to the dealership and Gloria Lee spent time asking questions and determining what vehicle would be best for him. They were able to work the payments out and he purchased a new CR-V and he loves it! Thanks for another great experience, Gloria ave we will recommend you to any of our friends interested in buying a car.

cjs4au

1 review
How we checked this
  • Submitted Sep 5, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2024

Great experience!

Kevin Malone was very helpful was very knowledgeable about the vehicle we were looking at. He was very professional.

crystal.norris

1 review
How we checked this
  • Submitted Aug 19, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Easy to deal with staff and wonderful service department!

Definitely pleased with not only our vehicle but the overall experience at Brannon

Jeff Hardwick

1 review
How we checked this
  • Submitted Aug 8, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2024

Other dealerships would never call us back but, Mr.

Comer Allen when over and beyond to help us! He always called us back when he said! And was always helpful and polite! Thank you so much Comer! It was so wonderful doing business with you!

McIlwain

1 review
How we checked this
  • Submitted Aug 5, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2024

Don not buy anything from this dealer also named

HondaPartsConnection.com Poor response the phone is never attended and when they pick up they hang on you i will keep posting of this every where i can

rodrigo_patino

1 review
How we checked this
  • Submitted Apr 26, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2024

After getting my car totaled in a car accident 2 days

later I was able to purchase my first car with Brannon Honda. HUGE HUGE HUGE shout out to God first and Mrs. Gloria Lee. She did everything in her power to get me exactly what I wanted and what I asked for. She took the time out and explained everything step by step, gave me the best deals possible and showed me the features of the car. She was very professional and definitely made you feel at home. And the process did not take long at all, we were done in 3hours and I drove out with my car the same day. I would recommend her to ANYONE! Especially first time buyers. Thank you a million times Thank You! 😇😇

ariannah99

1 review
How we checked this
  • Submitted Mar 19, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2023

Coming back home from vacation, I had a power system

failure in my car that resulted in having to get it towed to the nearest dealership in a city over 4 hours from home. Brannon Honda happened to be the nearest dealership and I'm very grateful to the service staff that accommodated us in a very stressful situation. Since it was an emergency, we did not have an appointment but, service advisor Chris W. stepped in to help save the day despite it looking like a busy day for their department. He ushered us into their waiting area which was very nice in my opinion. We found out that the issue was due to two system recalls I was unaware of that. Chris W also informed me there was other updates the system needed. After the updates were done, he had another staff member drive it around to make sure the original system error did not persist despite the updates which was an extra step that helped relieve my worries tremendously! Shortly after, he informed us that we were good to go. Many thanks to Chris W and the rest of the service staff that assisted us!

yoambro

1 review
How we checked this
  • Submitted Dec 30, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2023

Worked out a deal and then within 24 hours the price went

much higher than told!

Vettech81

1 review
How we checked this
  • Submitted Nov 24, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2023

; first off PRAISE GOD.

I finally got my car back running after a month and a half. Thanks to the guys at Brannon Honda. They went above & beyond especially Chis W. In the service department & Jarrell. I came in at 5:30 which is normally the time they are trying to get out of there & they stayed to help me. Chris said when I stressed he stressed with me. Their service was amazing & now I feel like a brand new woman with my car back! Thanks again Brannon Honda yall are the best!

Cristiancambron

1 review
How we checked this
  • Submitted Sep 15, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2023

Put a deposit down on 2022 Civic Si.

Great sales person and sales manager. explained all the charges clearly even broke down the sales tax numbers. Let us swap out accessories and didn't force us to take dealer accessories that we did not want. Very transparent and no pressure what so ever. Very pleased.

krauseb17

1 review
How we checked this
  • Submitted Feb 19, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2023

We have purchased two Honda Pilots from you in the last

several years. Every sales and service experience has been excellent! Thank you again for running such a wonderful company with excellent service and integrity!

linda Birmingham

1 review
How we checked this
  • Submitted Feb 6, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

They treated us like humans. Something that another Honda

dealership on the south side of town didn't do. They cut the BS and gave us a good deal. Substantially cheaper than the other dealership, for the same new car.

CR-V

1 review
How we checked this
  • Submitted Dec 20, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

Every time I go in for service, I am greeted with

friendly representative. It is clean and has snacks!

jan59

1 review
How we checked this
  • Submitted Dec 16, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

Everyone is very courteous and professional. It is a

clean and welcoming environment. This is my third car purchased at Brannon Honda

Ddobbs14

1 review
How we checked this
  • Submitted Dec 14, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

Everyone is fanatic and so helpful! I’ve had the pleasure

of having Kevin Malone both times I’ve been there to get a car and I wouldn’t want to use anyone else!

Ashlynnmh

1 review
How we checked this
  • Submitted Dec 14, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

The dealership was clean and very open, with a lot of new

convenience for the customer. Easy parking and easy to walk around and view the vehicles for sell. Will recommend to friend's.

nascar64ron

1 review
How we checked this
  • Submitted Dec 14, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

It was great atmosphere. Everyone was extremely helpful,

especially Mr. Riley. I could not ask for a better car buying experience.

shane.mykel

1 review
How we checked this
  • Submitted Dec 13, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2022

This was a great experience for me again .I have use this

dealership many times and have nothing but praise for them it is and always been a pleasure. They are friendly fast and efficient. Will always use them for my honda needs.

Carbud56

1 review
How we checked this
  • Submitted Dec 13, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2022

This is the finest dealership I’ve ever done business

with. They are honest, friendly, and will never use high pressure tactics on you.

Mike

1 review
How we checked this
  • Submitted Dec 13, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

I came in for service on my Civic but loved the look of

the Passport and Charlie Riley who has always been great asked if I wanted to run numbers. He never makes you feel pressured and explained the proseas of turning in my lease in exchange for the Passport. Both my sister and I have bought several cars from Charlie!

Linda Keller

1 review
How we checked this
  • Submitted Dec 13, 2022
  • No proof of purchase was attached, so this review is unbadged.

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