professional. I appreciate that David and Arron in the front office, and Josh in the back, who actually worked on my car, treated me, a small blonde woman, with courtesy, and respect. There was still an issue after they fixed it. I have only had my 21' Tahoe a couple of weeks. Even though it is a previously owned vehicle, it is still under factory warranty, and I didn't puchase it from Bob Pulty. Josh came outside and sat in my car with me and showed me the steps I needed to take to set the functions the way I want them to be. He could have just told me to read the manual but he didn't, he sat with me and explained a few things. To me, that is above and beyond, and that is what will bring me back to Bob Pulty Chevrolet!