BP

Bob Pulte Chevrolet

909 Columbus Ave · Lebanon, OH 45036

4.8

from 304 reviews

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Reviews (304)

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Showing the latest 50 of 304 reviews.

SalesJuly 2026

Steve worked with me and was very patient on which truck

I should buy. This is the second vehicle I have bought their and highly recommend them.

kdickson909

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

I brought my 2025 Equinox in for a scheduled appointment

- oil change and rotation. It was a busy afternoon but the appointment went on in a timely manner and my service was completed in the time promised. The service tech went over what was completed in addition to the oil change and rotation. Fluids were topped off and systems were checked. All in all I was very happy with a great team to look after my car''s needs! Thanks

cmason5606

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

I went in for an oil change and service check.

Check-in was a breeze, and my car was done quicker than estimated. Everyone was very courteous and my experience was great.

Nano

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great communication.

Quality work. Efficient and reasonable time in the shop. Great service coordinators. All the employees are friendly. One of the best Chevy dealerships for service that I have ever dealt with, and I've used Chevy dealers for 40 years.

bcatbill

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

We have dealt with Bob Pulte for a few years and we like

the way they listen to us on any concerns. When we are looking for a Vehicle they always listen to what we are going to want.

bkccombs

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I met Scot while scheduling appt and Austin while

discussing work to be done on car. Both were professional courteous and attentive to my needs on my Corvette. Thanks guys fur everything

klweiss11

1 review
How we checked this
  • Submitted May 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

I got my first oil change and tire rotation (free).

Staff was very friendly and efficient.I would recommend this place to anyone purchasing a vehicle.

Mphardymh8

1 review
How we checked this
  • Submitted Apr 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

This is the first time I've had my car serviced at the

dealer. I was impressed. I was pleased with the customer service. Everybody was so nice and it was super fast and easy. I will go back for all of my service to Bob Pulte Chevrolet for sure!

DR

1 review
How we checked this
  • Submitted Apr 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

This is the first time I have bought and serviced a car

with Bob Pulte and they have exceeded my expectations. In a day when customer service does not seem to be as important as it was in the oast Bob Pulte has gone above and beyond to make sure my experience buying and servicing my new car has been very easy and pleasant. My first service on my car was fast and hassle free. I highly recommend buying and servicing your car with Bob Pulte

Roxannmobley

1 review
How we checked this
  • Submitted Apr 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Great service!

The staff were friendly and courteous. I will continue to have my truck serviced here and would recommend others to do so as well!

mg_trent01

1 review
How we checked this
  • Submitted Jan 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Took my truck in for an update, they got it done very

fast. In and out with no problem! Also got an oil change while I was there. Very good service!! Would definitely recommend them for service!

dozerhoe

1 review
How we checked this
  • Submitted Jan 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I can always trust Bob Pulte’s service department to

provide quality service to my vehicle at a fair price.

gherrinuc87

1 review
How we checked this
  • Submitted Jan 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

My service advisor, David was very prompt and courteous.

I had my 2025 Trax in for its first oil change. They took it back right as schedule and my service was completed promptly. David reviewed the paperwork with me and was ready to answer any questions.

Bob Ball

1 review
How we checked this
  • Submitted Dec 5, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

Purchased brand new Silverado 2500.

Has transmission fluid leaking out from under the vehicle less than 45 days after purchase. Service dept “fixed” issue, now the vehicle is lurching.

Tffny2009

1 review
How we checked this
  • Submitted Nov 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2025

They were very professional and had the service done very

quickly. Highly recommend this dealership for any service needs done to your vehicle.

lamarj430

1 review
How we checked this
  • Submitted Jul 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2025

in and out quickly.

could tell work was performed properly. dealership clean and customer waiting area was comfortable. very friendly dealership to do business with

kashandbev70

1 review
How we checked this
  • Submitted Jul 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2025

We live in Maryville, MO and purchased our 2022 Silverado

Trailboss in MO. As we traveled to Cincinnati for two big events, all the warning lights on the dash came on. A Chevy dealer along the drive was able to take a quick look and thought it was a wiring issue and reset the system. After arriving in Cincinnati all the warning lights appeared again. This was just before the Memorial Day weekend. We called dealerships all around the Tristate area and Bob Pulte could get us in the quickest, the Tuesday after Memorial Day. They were able to diagnose the problem in a timely way, but the part needed, an Exhaust Gas Recirculation Valve, was not in stock anywhere and there was no ETA. GM Customer care (for parts delays) was engaged to help. The part arrived one month later. Bob Pulte installed it on the same day they received it! The communication with Scott Gillam has been outstanding. This has been a frustrating process for us since our trip was interrupted and we had a lot of extra expenses and had to leave the truck in Cincinnati to return home. Scott and team have been professional and helpful throughout the process. We did not purchase our vehicle there, yet they treat us as if we were one of their best customers! We greatly appreciate Scott and the team at Bob Pulte for coming to our rescue and solving our issue. Thank you!

ksp2740

1 review
How we checked this
  • Submitted Jul 1, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE

PERSON AND THAT IS THE REASON I BRING ALL MY CAR TO THIS DEALERSHIP. I WOULD NOT TAKE IT TO ANY OTHER PLACE

DMEYER

1 review
How we checked this
  • Submitted Jun 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

I have had my car in for radio 6 times.

Forth time dealership kept car for 4 days over weekend. Wasn't fixed. Last two times they said phone was out of synch?? Sent me to Spectrum-they were no help because of liability!! In the end my 19 year old grand daughter fixed it in one minute. WOW I DON'T KNOW HOW TO COMMENT.

Kmvduncan

1 review
How we checked this
  • Submitted Jun 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

I took my Colorado in for it's first service and a recall

notice. Easy, fast service and communication!

tmastern

1 review
How we checked this
  • Submitted Jun 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

Scott in service was great!

He went out of his way to make our service appointment hassle free. I highly recommend Bob Pulte dealership for buying a new vehicle and also for their service department. Top notch!

Feltners

1 review
How we checked this
  • Submitted Jun 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2025

Service Department person was engaging and sincere in

handling my first service/recall. He had a "genuine"smile throughout transaction!

Greg Rice

1 review
How we checked this
  • Submitted May 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2025

Bob Pulte is our local Chevy dealership.

We had our first oil change and tire rotation on the 2024 Silverado 2500. There was one vehicle ahead of us and the technician took amazing care of our vehicle. I would definitely recommend Bob Pulte to anyone.

whitelisa73

1 review
How we checked this
  • Submitted Mar 8, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

Always expedient, polite , and professional.

I have been coming here for several vehicles and will continue to shop there.

greengene2009

1 review
How we checked this
  • Submitted Feb 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

My experience was positive from the time I arrived for my

appointment. I was welcomed at the door and information was given on what the procedure was for the service call. Trina was top shelve and the tech took great care to guide me. Trina clearly explained my options and detailed the actions that would take place. Dave called me and a part was necessary and the next day I was driving my Tahoe. Really impressed. The whole dealership was that way from when I bought it all the way to a service call. Thanks

danhill1116

1 review
How we checked this
  • Submitted Jan 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

Had an appointment for my first included service on my

new 2023 Traverse. It was for an oil change, tire rotation and inspection. They were ready and took me right on time. It took much less time to complete the servicesthan expected. They gave me a copy of my inspection report so I would know the condition of my vehicle.

jab

1 review
How we checked this
  • Submitted Jan 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

I've been going here for several years and have always

had a good experience. Informative, helpful and friendly. Austin has been extremely helpful. I recently dealt with Jett, and she was friendly and helpful as well. So far, no complaints at all.

Robyn

1 review
How we checked this
  • Submitted Jan 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2024

The staff are always friendly, helpful and informative

with I have concerns about our vehicles

WHY

1 review
How we checked this
  • Submitted Dec 26, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2024

I left my car overnight and they kept it all day the next

and when I picked it up, the update had not been done. They argued that it had been and it hasn’t and clearly shows on the screen that it hasn’t so they had me take it home without the work being done after me having to take a day off of work and the car still not getting done. Service insisted it had been done and the screen says the update was paused and not completed and doesn’t show in recent updates. They basically said I didn’t know what I was talking about and for me to take my car that it’s fine. And it is not

Kim

1 review
How we checked this
  • Submitted Dec 13, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2024

I was very pleased with the service and communication

that was part of the service department function. Well done, very informative.

morris16.terry

1 review
How we checked this
  • Submitted Dec 4, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2024

We like our service staff here very much.

We typically work with David, and have watched Austin rise in the ranks. They are always helpful, and easy to work with.

Matthew

1 review
How we checked this
  • Submitted Nov 5, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2024

Steve our salesman was great to work with.

We had to take the vehicle into service for a faulty turn signal. My dealings with the service department was the same quality as our salesman! In the short time we have been dealing with the dealership we have never regretted turning into Bob Pulte’s dealership to purchase our vehicle!!

Big Daddy

1 review
How we checked this
  • Submitted Oct 10, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2024

Austin, the service manager was very helpful.

Both him and the parts department continue to help me with service on my truck.

andrewspirk91

1 review
How we checked this
  • Submitted Oct 10, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2024

I arrived for 13:00 hrs appt - was done and out by 13:30

hrs

richwsim1

1 review
How we checked this
  • Submitted Sep 25, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2024

I have searched for a service team that cares about my

car and is willing to keep costs down and problem-solve with me. I was so pleased with the work done and also working with my warranty. I felt like everyone cared and the customer service was outstanding. Thank you!

jeremyward1972

1 review
How we checked this
  • Submitted Sep 14, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2024

I have purchased two corvettes from Bob Pulte and they

have done all the service over the years. The are always on top of all services needed, they explain in great detail what they are doing and they go out of their way to ensure you are comfortable during the waiting process. As long as they are in business, they will be servicing my car.

chris

1 review
How we checked this
  • Submitted Sep 7, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Timely and efficient.

Easy to get the job completed in a manner respectful of my time and cost

estanleyfoster

1 review
How we checked this
  • Submitted Aug 31, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

The service on my truck was completed in a timely manner.

Everyone was courteous and very helpful. I plan to have Bob Pulte perform service on my vehicles in the future.

jgmoore17

1 review
How we checked this
  • Submitted Aug 30, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Our service experience has always been excellent at Bob

Pulte Chevrolet. We have also bought all of our vehicles here!

earlene.smith.0

1 review
How we checked this
  • Submitted Aug 28, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Everything went just as planned.

No unkept promises. No Miscommunications. No rudeness. Competence in all areas. The polar opposite of the Biden Administration! Well done Pulte Chevrolet

jpterbush

1 review
How we checked this
  • Submitted Aug 28, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

I dropped my vehicle off and they told me how long it

would take and they got it done sooner than expected

bigdbrewer25

1 review
How we checked this
  • Submitted Aug 23, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2024

Our experience with Bob Pulte Chevrolet has been

excellent. The salesman treated us with respect, friendly and professionally. We found the vehicle that suited our needs online and decided to buy from Pulte. We never felt pressured. We did appreciate the courtesy through the entire process of the deal. We look forward to future dealings with Bob Pulte Chevrolet.

tcoomer2

1 review
How we checked this
  • Submitted Aug 15, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Service manager handled the in-warranty service with

care. Job was done on time. He even got the car and drove it back to where our other car was parked for us.

vaschrand41

1 review
How we checked this
  • Submitted Aug 8, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Bob Pulte Chevrolet has always been very pleasant to work

with. They listen to my issues and always seem to go above and beyond.

mchalfin

1 review
How we checked this
  • Submitted Aug 1, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2024

I just started going to Bob Pulte Chevrolet for service

and the service and service support team has been communicated the issues, status and outcomes completely including relaying messages between me and the tech in working to solve a mystery emission issue. In each service my expectations have been exceeded.

don

1 review
How we checked this
  • Submitted Jul 13, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2024

The appointment process was simple and they completed the

repairs in a timely manner. The service adviser was professional and informative. Job well done by the entire service department.

Josh

1 review
How we checked this
  • Submitted Jul 5, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2024

I worked with Rob in the sales department who was very

professional and helpful with finding the truck I was looking for and the deal that worked. Thanks Rob for your knowledge and professionalism!

cg0579

1 review
How we checked this
  • Submitted Jun 30, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2024

David is always quick to help with anything I need done

on my vehicle. He makes sure the process runs as smoothly as possible.

Rjmaines410

1 review
How we checked this
  • Submitted Jun 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2024

My service at Bob Pulte's has always been very good.

They are friendly and do a great job. I wouldn't take my Corvette to just any dealership for work. If it's for oil change they check everything and make sure there are no other problems. The gentlemen that drove me home from the dealership was super friendly.

gguthrie

1 review
How we checked this
  • Submitted Jun 21, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2024

These guys are very knowledgeable, friendly, and

professional. I appreciate that David and Arron in the front office, and Josh in the back, who actually worked on my car, treated me, a small blonde woman, with courtesy, and respect. There was still an issue after they fixed it. I have only had my 21' Tahoe a couple of weeks. Even though it is a previously owned vehicle, it is still under factory warranty, and I didn't puchase it from Bob Pulty. Josh came outside and sat in my car with me and showed me the steps I needed to take to set the functions the way I want them to be. He could have just told me to read the manual but he didn't, he sat with me and explained a few things. To me, that is above and beyond, and that is what will bring me back to Bob Pulty Chevrolet!

kaybrun

1 review
How we checked this
  • Submitted Apr 18, 2024
  • No proof of purchase was attached, so this review is unbadged.

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