Barker Buick GMC

buying experience easy. I would recommend them to anyone.

Chris was very helpful and knowledgable.

Everyone was extremely friendly and helpful, and my sales associate was very thorough and professional.

Took it in to the dealership without an appointment on Friday. Shontelle checked my vehicle in and work started on the same day. Parts were ordered and vehicle was finished on Tuesday. She also inquired if GM or LDS would cover the repairs since there were past issues with this but her attempt was not successful. I appreciate the service and friendly staff at Barker service they are always attentive to my needs.

driver side ball joint failed. I ate the cost to have it repaired. When I got it back that day they failed to tighten the lug nuts and it broke multiple lug bolts. When I brought the truck in that day to have the lug bolts repaired they told me it was my responsibility to retighten all lug nuts, so again I ate the cost of those repairs also. Within a month of having my truck back, the passenger side ball joint failed. Instead of working with me and seeing if they had faulty ball joints on my truck they told me this was my fault. For a truck that was less than a year old I really expected a better quality. For the service department and costumer service this was the worst experience that I have dealt with. Since this time I have bought 2 GMC trucks from a different dealership and will not buy from Barker until they make this right.

concerns and not just looking for the next sale

was failing. I called the service department of the dealership which has sold me cars for over 4 decades who failed to see this as a problem. I was offered an appointment on 2.25. And was told if the car failed to start, have it towed to them and they would check it on 2/25. Unbelievable. I went to another GMC dealership and have a new battery tonight. Won’t go back

questions I could think of about the vehicle

one you originally spoke with

it hassle free would definitely buy from them again

brought in for me from Houston. They were amazing- extremely helpful and answered all my questions. They insured a smooth process in a very comfortable atmosphere! Thanks Kendall Martinez and Dwayne Chaisson!! I recommend Barker to anyone in need of a new ride! MayBelle Trahan

Lost my husband first time buying a car alone!

She communicated extremely well and worked hard to get me the deal that I wanted. Thanks Barker Team

Very fast service. Very very friendly. It was a very pleasant experience.

However I requested a new key remote and specified I don't have time to bring truck back and forth they could keep as long as needed. After 2-3 weeks they called and said truck was ready and that all work was completed. When I arrived and asked for the key, they made excuses and said I would have to come back. (it was 4 pm they had time to program remote, in stead of inconveniencing the shop they chose to inconvenience me) I have to miss work to bring truck in, I made this clear when I dropped the truck off. I bought 6 auto's from this dealership. I will not buy anything here again nor refer anyone to this dealership again. This was the second bad experience with the service department.

!! The Experience overall was Exceptional!! If I had to do it all over again, I would choose Kali & David @ Barker Buick in Houma La.

He's knowledgeable and very informative. Couldn't ask for a better salesperson to work with. Five stars on Barker GMC.

I rate him a 10 plus !!! Chris in finance was also very pleasant to work with

all employees at Barker’s are friendly.

.We love this dealership and the Beautiful new buick enclave design!

No pressure to buy. Our sales person Lamar was very helpful. I highly recommend him when buying a car.

professional service! I was out in 45 minutes

Staff was great and accommodating. This is the second purchase of a truck from them.

My visit there was very helpful and comfortable. Quick and friendly service.👍🏻👍🏻

glad to have Barker GMC handle my vehicle repairs. thanks once again.

noon, but not again until 2 p.m. I was told they had not even started the job, so my ride left to go to Thibodaux. About 10 minutes after that call I was texted and called saying the car was ready for pickup. Now no ride till 2! I did call around friends and found someone that could drop me off but it was an inconvenience to both myself and my friend that left work to pick me up. Then, my check was denied from your system and I have over $9000 in that account. I called the number and the reason they gave was because they didn't have enough checks from me that went through their system! Ridiculous.

Work was done in a timely fashion.

Dwayne did a great job on the sale. I would recommend to anyone Barker GMC

deal. He is extremely professional and paid attention to every detail. We highly recommend him!

From the finance manager to our salesman it was an all around great experience.

about the product and features. Dwayne went above and beyond.

.. fast and friendly service.. will always come back to them

Very comfortable there. I would recommend to anyone Barker Buick.

I would definitely recommend. The sales manager made it a breeze.

CHAISSON LONG AS THEY TREAT ME RIGHT I'LL KEEP COMING BACK

friendly. Super great experience that I would recommend to anyone.

all of my visits historically.

Kept me well informed through the entire experience. Thumbs up!

great at all making me very leary to use the service department for the routine maintenance on my new car. My new vehicle had a recall and within a day of getting the recall letter I made appointment at Buick for that same week. My car was dropped off at 8am for my 10am appointment. I was brought to work by the worker there which was great. I received no communication during the day about the status of my car. When I called for someone to come get me from work at 330pm, I was told the car had not serviced despite my 10am appointment. The service tech that greeted me that morning told me when I went to pick up the car that "he asked 3 different techs to work on the car and they all blew me off." I then spoke to the service manager about this situation. He then offered to personally handle the issue from that point forward. He gave me his business card to contact him when I could bring the car back. Two weeks later when I was finally able to get the car back for recall service, I tried to call him twice the day before to arrange my appointment. I was told he was there and I left two messages for him and he never returned my call. I was then put in the hands of Dawn who told me she doesn't even work in the service dept. I explained my situation and she assured me that she would handle my issue despite this being out of her department. She actually gave me her own scheduled appointment for the next day. I told her my daughter would go to wait for the car and my concerns of her being there longer than promised since my car was there all day the first time and not touched. She told me to have my daughter show up and ask for Dawn. My daughter showed up the next day, asked for Dawn and did not get to speak to Dawn. I am so thankful to Dawn for arranging our appointment and offering to see it through but never got to see her when we asked for her. To end, the car was serviced and my daughter was out within 1 hour but I am very nervous about any upcoming service appointments being done at this dealership.

answered all of my questions and made things happen

Had a great attitude and was extremely honest and professional. I would recommend any one to Shane. The process was smooth and engaging. I really enjoyed being at the facility with Mr. Shane

personality going above and beyond in helping us

process.very with the buying process we were on the fence about which suv to buy, and their knowledge and complete pride in this vehicle helped us to decide on the 2024 gmc acadia. We are in love with it and receive so many compliments

Just overall wonderful people. Will definitely keep going back.

Every time I need to come it’s always a problem. I can never get an appointment. The only one who is nice and try to work with customers is Ms. Gaye. I think that’s her name. I hate dealing with them. Buying a car was a breeze, but the service sucks

A 15 word minimum is a bit much to describe this experience. Thanks!

Test drove it made a deal and was happy.

She is our go to car saleswoman! Barker GMC is our go to dealership because of Bonnie! Go see her if you need a vehicle!

I’m in desperate need of my vehicle. This is the first time ever, I have to sit in my truck to a diesel mechanic.

visit. They replaced all 4 tires, balance, front end alignment and did a brake job on my rear wheels. Truck is now driving like new.