AutoNation Honda at Bel Air Mall

The people are trustworthy and kind

Easily to book service appointments with. Nice area to wait while there if can’t just drop off

above and beyond to help us.

Both were knowledgeable about the automobile and financing. I would recommend the dealership.

interested in and the price that I was willing to pay. Within 30 minutes, I received a call from her with some info, including price and within an additional 10 minutes, I had a photo and all information concerning the auto. I went to the dealership the next day and purchased the Accord EX.

I’m a no nonsense buyer. I don’t play games.

Tiffany did an amazing job of getting us a great deal and getting us in and out with no hassle, no issues!

I was greeted as soon as I walked in and everyone was professional.

All of the staff at the dealership were helpful and helped me to feel valued as a customer.

Nick did a great job ! Good job everyone! I’ll be back

questions. Even worked with me on the price

on time. Paul, the service adviser, took my key fob, I had to ask his name as he hadn't said. He told me there was a diagnostic fee of $74 which became $174 when I picked up the car. 6 hours after I left my car I tried to call for a progress check, Paul had not given me a card so I tried to call the number I had gotten the service text from. The phone just rang for 2 minutes so I then tried the main number which was answered by India who said she would check if I held on. I held for so long it rang back to the operator who told me I needed to understand that the service dept was very busy, really not an excuse for leaving me hanging. Finally, Paul came on and told me they would get back to me within the hour, 2 hours later they called to tell me that to fix the driver's side heated seat would be $541 plus tax. So I left my car there all day to be charged $174 to tell me that ridiculous price. If they had told me even an estimate anywhere that high I would've saved us all a lot of time and said No Thanks. I knew better than to ever go to a dealership for service, but because I couldn't find a provider who did this work I went anyway. I will advise everyone I talk with to never go there unless you have a warranty. It cost me $174 for them to do nothing. They didn't have to diagnose the problem, I told them what it was, but instead of telling me how much it would be, I guess they thought if they kept my car all day I would pay them almost $600.

completely satisfied. My service manager was Paul Landry. He was excellent. He explained to me the problem with the car and diligently addressed a remedy. He provided a loaner and assured me he would have a seasoned mechanic complete the work. I am completely satisfied with Paul. He was beyond helpful and gives me a reason to return to this dealership for additional needed repairs in the future. This man deserves recognition from management and a raise. You want to keep good people around.

me and they was very friendly

was listed on their website, and Danielle answered them clearly and honestly. I called again the next day and made an appointment to come see the vehicle. When we arrived, we were pleased with the vehicle and proceeded with the purchase process. Everything was simple and easy, with no hidden fees. Every line item was the same as listed online except for some fee differences due to my residence in a different state, which had been discussed on the prior phone conversation. Danielle was pleasant and efficient. As in many sale processes, there were additional items offered to us, but we declined with no fuss or pressure. I love my car and was so pleased with the ease of purchase. Thanks, Danielle and AutoNation Honda.

Danielle was always available to help with needs.

Justice was my salesperson, very curtious, patient, professional and very personable.

Made the process painless and dare I say enjoyable!

Second time now purchasing from AutoNation Honda and absolutely Perfect Again ! My sales lady even came and picked me up in Pensacola and The price was excellent. Financing was amazingly smooth with no coaxing to try to sell me extras that I did not want. I can't say enough how great it is purchasing from them. Thank you "ALL" SO MUCH- I LOVE MY NEW CRV-HYBRID - More than I thought I would !! : )

Got a great new car at a great price and comfortable payment. Will definitely be back for my future needs.

Costco auto program. I had seen it advertised at the Mobile Costco store. Went very well. Sales rep and store manager were very helpful and nice to work with both of them. I would purchase again from this dealership.

Very personable, genuine, and efficient. He facilitated a smooth sale with no nonsense.

When I went to the dealership I wasn’t planning to purchase that day, however they gave me a deal on a new Pilot that I could not walk away from! Like I said, best prices around.

a good selection of models.

Everyone at AutoNation was very nice. We were very pleased

based on my current needs.

distance" and picked it up in Mobile. It was the most seamless and pleasant experience that I've had with any dealer over the past 40+ years buying and selling cars through dealers! John Greggs was great salesman that helped me and I could not recommend this salesman and dealership more. This is the way all dealership should treat their customers, which would ensure repeat business and many referrals. I would certainly not hesitate to go back for another car purchase.

dealership. AutoNation had the same 2024 Honda Civic EX-L Hatchback with the Moonroof that Tameron Honda Eastern Shore had minus the prepackaged options I was not wanting, Some of the prepackaged options at Tameron Honda could not be removed because those had already been added to the vehicle. From the moment I sat down at AutoNation Honda, showed them the printed copy of the same car they had in stock and expressed what I wanted to viewing the car and finalizing my purchase there was no pressure from either employee. I was able to follow Tori to Enterprise Rental and turned in my rental vehicle. Rode back to AutoNation Honda with her and drove home in my new car.

Also, each of the workers has a very sweet personality. I have told my family and friends to go check them out when they are ready to purchase a new vehicle.

customer. That made the experience all the better.

Also the entire process was smooth and went well.

The sales process was fairly quick and smooth. I just wish it would have been faster. My eighteen a year old son is in love with the black 2024 Honda Civic Sport that Sam sold us. Every day he comes home from school and tells me about his friends admiring it in the parking lot. He has thanked us a million times!

sales person. The vehicle is perfect for me.

Tori, our sales person was awesome. She was very patient, attentive and knowledgeable. The Auto Nation staff was also very friendly. Tori made our purchase experience wonderful. We would recommend Auto Nation Honda to anyone. Thanks again Tori!

I am really happy with my purchase. He found the perfect car for me. I’m now the proud owner of a 2024 CRV Hybrid.

excellent and very responsive to all my questions. He provided all the information quickly enabling me to complete my purchase within two days. I would definitely recommend AutoNation Honda to anyone looking.

Awesome sales staff. Kalisha was a pleasure to deal with.

It was a smooth and easy buying process!

professional. My experience was great and I would definitely recommend anyone to Honda family.

Air Mall was great. We looked the weekend before at dealership in Pensacola and had a horrible experence. You staff made the sale smoth and seamless. It was well worth the drive to Mobile.

and I have yet to receive the paperwork to obtain a license plate. This is my second purchase and this is a continuing problem. have texted the salesman at least twice and have not received a reply.

and made us feel comfortable

Working with credit and finance was fairly easy and they were willing to work with me to get a deal done

with this new purchase. This was simplest transaction I have ever experienced with a salesperson. Honestly, I planned to fly to Miami and buy a Honda, but Ms. Tori was such a pleasure to work with as she explained everything and answered all my questions with ease. She's by far the best I've ever dealt with. Also, the paperwork transaction was handled by a very efficient young lady, Ambree Leslie, as well. The overall experience was outstanding.

Staff very friendly and pleasant. Ran into my sales person whom remembered me and gave me a good to see you hug.

everything to me thank youagain.

Wonderful experience. The are my dealership of choice for my future.

didn’t work. So no worries, take care.

wanted thanks

with, my salesman, Austyn Long was great to work with, he followed up with me when the car arrived, worked around my schedule and was very patient during the buying process.