Audi Clearwater

I have never been to this place, but I'm sure it's great

The service department at Audi Clearwater is an absolute disgrace. I brought my car in for a serious issue, and not only did they fail to fix it, but they also lied to my face—and to my husband's. Mark, the service manager, provided contradictory information at every turn, misled us, and even discouraged me from reaching out to corporate with a complaint. That alone speaks volumes. Now, just four months later, my car is experiencing the exact same issue—an issue I had already warned them was unsafe when it first occurred nine months ago. They ignored my concerns, dismissed my valid safety worries, and sent me off with a car that was not properly repaired. This level of dishonesty and incompetence is completely unacceptable, especially from a brand that claims to stand for quality and service. If you value honesty, professionalism, and most importantly, your safety, do yourself a favor and take your business elsewhere.

Highly recommend this dealership and working with Joe Osmani. He was very knowledgeable and professional. No xx tactics, no bait and switch. Fair prices and just overall good experience. I had been to several dealerships in the Clearwater and Pasco area and had several not bad experiences. It really makes a big difference where you buy your cars, and again I highly recommend Audi Clearwater. Ask for Joe Osmani, he'll take care of you.

Everything was ready and explained. He ensured all the paperwork was outlined and provided details for what was needed for any followup visits with warranty items. Whole experience was a breeze. Thank you.

and while it was used, they assured it looked and ran just like a new Q5!

They are an elite Dealer with excellence delivered from all avenues: Mgmt, Finance, New Car Sales & most importantly... SERVICE! The entire Service dept is a top quality Team that shows up every appt to deliver quality you would expect from a Crown and Audi dealer! Mandy Walters is a unicorn in this business!

Helped purchase and trade in process go smoothly. My 3rd car from Audi of Clearwater and not my last.

needs and satisfied them. I highly recommend Amy!

She takes her time explaining all the features on the car and went above and beyond throughout the entire process, I normally hate shopping for cars, but Amy made it easy. Her communication is second to none. I can’t recommend her enough.

This time my experience was even better. Amy Sizemore was a pleasure to work with. Her knowledge and experience with Audi made everything go very smooth. Amy helped me get into the car I wanted for the price I was looking for. Amy and the team I highly recommend. Luxury vehicles should come with an awesome customer experience and that’s exactly what was delivered. Thank you again. I love my new Audi.

and I decided to buy my lease. I once again worked with Amy Sizemore. Just like before, she was very easy to deal with and had all my paperwork ready to go. I was in and out in just 1 hr. I definitely continue to recommend her to anyone seeking an Audi.

Amy Sizemore was great, went through every detail and nuance on our A5. Highly recommend Amy and Audi of Clearwater.

Process was quick and easy and she was very knowledgeable! Highly recommended!

vehicle that I only before dreamed about. She made the process fun and the sale a breeze!

process a breeze! Ask for Amy next time you are in the market for another car.

Audi Clearwater. I bought the car online thanks to the excellent and attentive care of Amy Sizemore. Amy provided all the information about the car that I requested and no surprises when I flew down to pick it up. Amy was such a great person to work with, along with all the staff with whom I had the pleasure of interacting. Customer satisfaction is clearly a top priority here, and that is appreciated! Ryan Wolfe, the finance manager was also a great guy, no nonsense and no pressure. I would definitely buy again from Audi Clearwater.

I went there to service my 2020 Q3 and ended up leasing a new car. The salesperson, Lexi Seburg, was helpful and pleasant. I would recommend her to anyone. Mandy in service was the first to greet me and made me feel welcomed. She checked to see who my service advisor was. Fady Awadalla was my SA. He reviewed my service needs with me and got to the technician who checked everything and did a video that explained problems that needed repair/replacement. I reviewed all the vehicles in the showroom while my car was being serviced. Lexi got a beautiful white Q4 50 e-tron for me to drive. I loved the car from the start. It is beautiful, fast and comfortable. We then went back and forth on deals for the new car and my trade. I thought we had a nice lease worked out at $900 something a month. Then she explained I was only getting $14k for 2020 Q3 which had just purchased for $25k a month before. Afterwards I checked Edmunds and CarMax and they both said they would buy the car for $19k but I didn't know that at the time. Next came the killer news. My payoff for the Q3 was $27,797 not the $23k they were using for our deal. I added $4k additional deposit for a total $6149 which should have covered most of the additional payoff amount. Here's where the deal becomes a game. They increase my trade by $1250, reduce the new car discount by $2000 which means they gained an additional $750 and increase the monthly payment from $900 to $1099 which became $1149 with added coverages. Much of these numbers weren't know until long after everything signed and paid The way I look at it in retrospect, I should have taken the Q3 to CarMax and got their $19000 offer. Put it down on the new Q4 at the $65 MSRP less $17 discount originally offered which equals I would have to come up with $29 (65-17-19) to buy the plus $2906 dealer fees and $2880 sales tax or a grand total of $34786 out the door. That was a great deal. The 36-month lease at $1149 a month plus my Q3 and $6149 down payment was a terrible deal. This all happened on Tuesday. It was Friday when I started going back and forth with Chris Grow the Financial Mgr. I ended by asking Lexi, sales and Chris, finance to call me on Monday as I would be away for the weekend. Never heard from either of them again in anyway. Did get a text from service asking if everything they was fine, which it was. Two weeks after this someone from a dealership (Mary) did call to ask how everything went. I called her back and explained my lack of happiness. She said she would send a note to all the upper management and whoever had been working with Lexi on the deal (I was told it was the general mgr.) would call me back. That never happened either. Advise to others "Don't go to Audi Clearwater".

She is very customer focused and made the process very easy for me. She communicated clearly and timely before and during our meetings. She explained everything and did everything she said she was going to do, which is the hallmark of a great salesperson. Amy Sizemore provided excellent customer service and make me feel like a VIP. Her explanations of the vehicle’s many features and multimedia interface were thorough and just what I needed to get set up and drive away happy. I have no hesitation in recommending Crown Audi in Clearwater based on my experience and I would tell you to do yourself a favor and ask for Amy.

Truly excellent experience. Their service model and Mandy’s care for the customer are what make all the difference. Highly recommend Audi Clearwater for sales and service.

My former audi was totaled so it needed yo be a quick purchase. Amy Sizemore was my sales person and I could not have asked for someone better! She was very professional and extremely knowledgeable! The process was quick and easy! I highly recommend this dealership and make sure you ask for Amy!!

Sizemore of Audi Clearwater. I could not have been more pleased with the efficiency and professionalism of Amy. Her knowledge of the car was priceless and the transaction was seamless. Buying a new car can be very intimidating however, she made it very easy and I would not hesitate to work with her again. She's the best! Steve Carlisle

the purchase of a 21 RS5 with Amy Sizemore. The process was professional and efficient which is great when you go into a dealer with specific business in mind. Additionally all of the staff were pleasant or seemed to be in good spirits, that a good sign for any business. I would consider doing business with Audi of Clearwater again if the need arises.

Her product knowledge of Audi was impeccable. She was truly a resource throughout the buying process. It was a refreshing experience to deal with someone of her caliber at a car dealership. Others in the business could take a page from her book!

!! I’ve purchased 15+ vehicles in my lifetime and Amy was the nicest and efficient salesperson I have ever worked with. The finance dept. was just as nice and efficient. 10 Stars!

a root canal but this time I got an excellent sales experience from my initial phone inquiry trough the entire purchase. Salesperson, Amy Sizemore, was gracious, courteous and totally professional. in her duties. Upon arrival my prospective vehicle was staged at the front door and ready for the test drive. My trade received little scrutiny and was accepted at full agreed upon value, while I'm confident I got the best deal for the car I purchased. Ryan, the finance administrator, was friendly and engaging while explaining the various warranty plans and services. I left with my new car in just over an hour after arriving. I would highly recommend this dealership and their personnel to anyone because there are no games played there and your time seems to be as valuable as theirs.

Amy Sizemore helped me get my new Audi and she was so helpful, responsive, and kind. She even helped me move items from my old car to my new car and got in the new car and showed me how to use all the new features! I am very thankful for Amy and love my new car! Ryan Wolfe in the finance department was also incredible to work with. He made the process pain-free and even fun.

she was very knowledgeable on all of the models that I was comparing and answered all of my questions. As a follow up that day she emailed and texted me links to the models that I was comparing, so that I could make an informed decision and found that information very helpful in making my decision. She also took the time and allowed me to test drive a few models a few months later but when I saw the A5 Sportback again I fell in love with it again. Amy, encouraged me to customize and order my A5 and made the whole process from just looking to finally picking up my car yesterday a very fun and seamless process. She also took the time to show me all of the set up features. Ryan Wolf, the Finance Manager also made the process very easy and I would certainly recommend working with Amy and Ryan.

Amy Sizemore was informative and made the process seamless. I highly recommend this Audi dealership and working with Amy! She will find you exactly the car you want!

educational, fair and fun! She is totally present, prepared, knows her stuff, and yet takes her time to make sure you leave in the vehicle that makes you happy! Would 1000% recommend you call Amy.

Amy provided exceptional service and is very knowledgeable. She answered all the questions and went above and beyond to ensure everything was done right.

first Audi. Super nice and helpful!

purchase of my 2023 Audi Q5. She was very knowledgeable, efficient, responsive, and professional. She was very forthcoming and clear with any and all information relating to the car, warranty, pricing, trade value, and the sale in general. She was friendly and excellent overall. She took all the time I needed and patiently answered my Qs. I strongly recommend asking to work with Amy- she is the best!

Chris from finance was first rate. We appreciate the time they took with us

Customer service is a joke. Now I'm without a car for another week unless they screw up again which is common for them because the parts department can't do their job correctly as usual. Who at Audi is gonna drive me around and pay me for lost wages???

The experience was exceptional. My service representative Mandy Walters was everything an Audi customer would want in a Service Rep. Knowledge, Experience, Professionalism, and Kindness. I did not get any of the other names on the service team that helped Mandy serve me, but the visit was smooth and nice seeing all the new Audi models of today. Thanks Clearwater Audi !

Paperwork process was fast and efficient.I would recommend anyone to buy a vehicle here as they were excellent

But unfortunately their service department and the entire process leaves a lot to be desired. Purchasing or leasing a vehicle is a single, 1 day transaction. Servicing that vehicle lasts forever. Scheduling is a nightmare as you get routed to a call center, explain your issue, then you get routed to the store only to get a VM. Then you may or may not ever hear anything. When you do.....they are "Swamped" all day, everyday. One would think if business was that good - they would have the staff to support it. I guess COVID is a forever thing with them. My next Audi deal will be at another dealership.

life, it'd be Fady Awadalla! He went out of his way to advocate for needed warranty repairs, fought to keep costs low when the warranty company wouldn't play ball, and kept in constant communication with me for nearly 2 months! He went beyond throwing parts at the car and spent extra time with the techs to ensure the root of the problem was addressed (in my case, 2x faulty high-pressure fuel pumps). I truly appreciate his care, advocacy, and outstanding leadership. He truly sets the standard for himself and his peers, and I will not hesitate to work with him again in the future... He is a credit to Audi Clearwater, and transformed what could've been a terrible situation into outstanding one, despite very difficult and trying circumstances. My S6 runs great once again. Thank you!

dream car. Ryan, the financing manager was also great to work with.

He knew what we wanted and he went the extra mile to make sure we got it.

Vilius Vainilavicius showed. He was very knowledgeable about the vehicle details and the different features and options. Equally important, his honesty and approach through the whole buying process made this the most enjoyable car buying experience I have ever had.

We lost all our cars in hurricane Ian. I called dealer after dealer from Naples to Tampa. Finally, somewhat dejectedly, I spoke with Villis. I mentioned generally that I was looking for an Audi sedan and was flexible as i needed a car. Villis had a great positive attitude and assured me that he could find one. The next day he had identified a gorgeous Audi S8. I absolutely love the car and will never buy a car from anyone but Villis. If he moves to Kia, I will buy from Villis only! Thank you. RH

very well. We highly recommend him!

buying our new car from Audi. He was very knowledgeable and friendly and answered all our questions. He also stayed late after his shift was ended to ensure all the paperwork was completed.

purchasing a 2023 Audi A4. He was very knowledgeable, great at explaining details of the car and showing me how to use the technology. He was also fun and easy to work with.

I had tried others like from Audi of tampa, Audi of wesley chapel and others, and Vilius got me the best deal! He was super helpful and patient. Most importantly, he got me the exact vehicle i was looking for and within my budget.

It was an easy and quick transaction and I left with a car I love and wonderful experience.

One of the best experiences buying a car. Thank you for making it enjoyable.

car we have been wanting for awhile! He was a great listener and he got us a deal that worked with our budget. We are so happy to be part of the Audi family and our experience with Big Al was one we will always remember! From the start to the beginning, it was truly a blessing to be able to work with car salesman who values our wants and needs vs making the big sale. This has been the best experience we have ever had with a car salesman and dealership. We 100 percent will invite our friends and family when they are searching for their next car purchase.

through the whole process he did a fantastic job and did not pressure me once. It was seamless through the whole process and I would highly recommend him for anyone that’s getting a car from Audi to go through Vilius!