#1 Cochran Subaru Monroeville

would recommend this to somebody else pleasant!

Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic.

experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic!

long it would take for completion so I knew what to expect.

low pressure. The salesman Harry was the best. He had so much information about the vehicle and honestly sold me on it. He was accommodating, but no pressure. It was an easy process that most dealerships make in to a hassle. I greatly appreciated the service I received and will tell my friends and family.

appointment I was to receive a call back from service or parts to let me know if they had tires for my car if they could’ve put them on that day and how much and also because it was my yearly inspection I thought they would know to give me an oil change which they didn’t, but I did get a coupon for a free one and just to come in

They always provide excellent and efficient service. They are a pleasure to work with.

experience. The customer service was professional and genuinely caring. My sales representative (Colin DiSaverio) was available both over the phone and in person, which made everything go smoothly. He was efficient but still took the time to answer all of my questions thoroughly - both regarding the car and the purchase process. Everyone was patient and helpful throughout the process.

Love the courtesy shuttle and the ease of making an appointment online.

knowledgeable, and patient. A pleasure to work with them

for 10:30 arrived 15 minutes early and was told it would be an hour wait! Why give appointments?

knowledge of the vehicle. They are extremely courteous and so wonderful to work with.

Courteous service. You should allow the use of debit, not just credit. Overall I'm satisfied.

wait too long for the service.

I love the videos from the service technicians that detail everything that they found.

This was my first time experiencing that. Well done. Beyond that, the prices are just simply insane. $699 for pads and rotors.

happy with our purchase.

They let leave my car at the dealership while they got the oar tree that needed to fix my car window. They kept informed of the entire process. Excellent service and very friendly.

solved my check engine light problem at no cost, wonderful!

Fast and friendly every time.

Everyone at the dealership was attentive and friendly!

has great customer service

quickly as possible, and keep me updated as to the status of my vehicle.

Service department is honest and friendly and keeps me informed of current and future potential issues. I feel confident that I can trust them to correctly diagnose and address all issues.

made buying a car a pleasure

Erik and the rest of the service team are sure to get things done right and keep me informed during the process.

Bryan was awesome! There was a minor issue at the financing, but the finance person made it not a problem at all! Overall a great experience and we’ll definitely recommend y’all to friends

The staff is very friendly and I trust them to take care of my Subaru.

They’re friendly, professional and efficient. I’d definitely recommend them.

Was able to provide me with a loaner as requested

myself. They explained everything I needed to know.

apply . Plus an inspection takes almost 2 hours even after an appointment was made :. That’s awful . I bought my car from you but this is the last straw .

I was very happy with the work

was well informed about the vehicle and presented it well. Thank you

serviced quickly and provided a comprehensive overview on the status of other parts.

The service department is great especially Eric Hertzog who I usually work with, but the entire team is great

That's why I drive 30 minutes

Prompt and Expert Service. Erik Hertzog is the man. Needs a raise for his standard of service.

pleasant, very customer service focused and did a fantastic job of meeting our needs.

both the sales and service departments.

I worked with Austin. He was extremely helpful, he answered questions that I had and was able to provide me the answers I needed. He also assisted me with other questions that I had. It was good working with him and I look forward to utilizing him again in the future

They made the car buying experience easy and stress-free. I would highly recommend purchasing a car here.

find a great deal

each time I’ve been treated with extreme politeness and I feel that I got the best deal out there!

Not a fan of the $75 charge when nothing found. I would not have brought the car in if I was not concerned about something.

The sales person was good. The day we were there they were very busy so it did take a long time.

my service rep and he was excellent! He kept me informed during the entire time my car was being repaired and was extremely friendly and professional. The service staff keeps me coming back to buying Subaru vehicles.

Every thing was done in a timely manner

They were very informative about the subaru models.

eye contact, answered all questions. Kept me updated on status of my vehicle