This is an update. I was told my vehicle would be done in four hours but wound up waiting 11. What's more I provided a kit I bought since I was planning to do the job myself and I had on hand all the belts and parts recommended. The kit was in my van and I told the service personnel that the kit was there so they would use it. My kit was not in my vehicle when I received it but upon inspection the belts that I can see are not new. It makes me wonder if they used any of the other parts, except, perhaps, the timing belt. I don't believe the water pump was replace because there is no sign that the liquid in the radiator was changed or touched in any way. These people are not honest and I will see if I can place a complain in the Better Business Bureau. I need to find out if they did not do as was agreed since I want to make sure that if anything happens to my vehicle, they are responsible.
— jibaro51