We came in on a Sunday in 100 degree weather and he was racing down the dealership in his Polaris. We overheard him talking about how he had to keep his “toy” at the dealership so his wife didn’t see it. We should have known and left at that time, but my wife had her heart set on her dream car after earning a promotion and bonus at work. We just walked by and kept looking at cars. We had an amazing experience with the sales rep and went through the purchasing process, that’s when it all went downhill. The sales manager (Mladen - Stay away from this one) was misogynistic and disrespectful to my wife and a stereotypical slick talking car salesman. I caught him in two lies. First one was about the car being under 30 days on the lot (it’s been there for two months, and it’s public knowledge), second about our trade in at CarMax. We walked out and decided to sleep on the decision. That next day I talked to the salesmen and he asked us to come back in to work things out. He said, my GM wants to talk to you and he will call you in 20 minutes. Well he never called. I talked to the sales rep and he said, “he’s here, he should have called” so I called the 800- number and was told by another rep he wasn’t in. Me, calling BS, called back in, talked to a new rep and confirmed he was in the building, but was in a meeting. Dave never called me or communicated with me, like a coward, he had his sales guy text me saying the car was no longer available for my wife to purchase. What kind of GM doesn’t even attempt to communicate with a paying customer? Luckily for us, we know how to use the internet and found the exact same make/model/features on my wife’s car at $4500 less. We are proud owners of a new Hyundai and unfortunately will never be back to Beaverton Hyundai, down the street from us to buy a car. DO NOT BUY A CAR FROM THIS DEALERSHIP. There are a ton of great Hyundai dealerships that will take care of you and treat you like a human being.
— SteveC