matthewhorn

They don't fix cars they break them. They ruined my leather seats and would not do anything about it. Spoke with every manager and they would not return my call until they received my bad survey to Porsche - got a call from SM Jay Tuttle only to say they make him follow up on bad surveys but there was nothing he could do. After purchasing a $ 50k+ A6 & over $ 5k in service on my boxter they have lost a customer and now make it my goal to tell all friends and business associates to avoid Fred Lavery - the funny part is that many I talk to have already formed there own bad opinion of Fred Lavery Service Dept.