The staff had excellent customer service, and Jeff was
exceptional. Thanks to him I was able to purchase my first car!
How we checked this
- Submitted Jul 14, 2026
- No proof of purchase was attached, so this review is unbadged.


1244 NJ-23 N · Wayne, NJ 07470
from 1,956 reviews
Showing the latest 50 of 1956 reviews.
exceptional. Thanks to him I was able to purchase my first car!
even tho I wasn’t his customer so I came to him after to buy my Santa Cruz
Iven was super helpful and informative. Need more words so here they are
our possible first car and Iven helped us pick out the SEL Sport option at a price that was perfect for us. We’re super excited and will definitely come back when our lease is up.
Great communication, and transparency. Would do business here again.
— Mdsilv13
have the same birthday so that explains why he was so wonderful
Everyone we encountered from sales to finance, was friendly and accommodating. Our salesperson Ivan was incredibly helpful and knowledgeable.
reccomend him, dont matter when i texted he was there to answer as soon he was available
— Jlopez3y
Fair price. Iven Acosta helped us tremendously change our perspective of Hyundai officially making us a Hyundai family now.
Ivan was great to work with I highly recommend this dealer
— AG10
while working with Iven Acosta! Iven answered every question and concern we had! His patience and support throughout the process helped us to feel confident in our decision! We are very grateful and highly recommend him to future Hyundai customers!
— DcorboRN
He really listened to what we wanted and explained all of our options! I highly recommend Iven to anyone looking for a new Hyundai! He is Fantastic!
— DcorboRN
needs and assisted by Iven Acosta. I appreciate the honesty and integrity of this particular salesman as well as of the company. Both purchases were hustle free and the service was outstanding! Highly recommended!
manager & now I got to work with Jeff who is amazing
He met our needs and we were able to walk away with a deal that suited our budget. Would highly recommend going to Wayne Hyundai and Jeff in particular!
Hyundai Tucson 😀👍 big thanks to him and all the stuff, the dealership is great!
Jeff was very knowledgeable, thorough and patient throughout the process.
atrocious. Complete lack of any care for the customer! Came in to return my wife’s lease. She had a Hyundai Sonata we were over Hyundai and decided to make the move to Honda. No regrets. I called this dealership and asked if I could come in to return my lease. The person on the phone said we could bring it in no problem. I get in and talk to the girl at the front desk. She has me and my wife fill out some paperwork, a sales rep takes the license plates off, and when we think we’re all set and done… But, Nelson Badillo has other plans, we waste about an hour there for him to “figure some things out“. What’s there for him to figure out? I called, they said they could take the lease! We were physically about to be done with the lease. Just drop off the car and leave. His excuse was there’s no space in the lot. What a horrendous lie. Because if I was there to purchase a Hyundai and I had three trade-in vehicles, he would undoubtedly take care of it. But because he’s not making a sale, you just want to brush me off and tell me to kick rocks somewhere else? When it comes to customer care, even when the customer no longer wants to deal with your product, you still need to take care of them. I come from my one day off in three weeks to take care of this in one day and he makes it a big deal. That is where Nelson Badillo failed me ,the customer! It could have been a positive interaction and who knows I would’ve recommended this Hyundai dealer to friends and family. But instead I got the boot essentially and chose not to make a scene and leave. Also I asked for the bare minimum of putting the plates back on the vehicle and I’ll take it somewhere else. Mr. Badillo said he had no one available at the time to put the plates back on. And I said “your sales guy took it off so he has to put it back on”. I recommend staying away from this Hyundai dealership as far as possible. And even further away from Nelson Badillo, the sales manager. I would not trust him with any transaction.
Tepale as a sakes professional at Wayne Hyundai. He was fantastic from start to finish! He was not pushy but kind, knowledgeable and professional. He and the sales manager worked seamlessly together.
needed & I left so happy with my new car
! Iven explained all the the things, he answered all the questions, he show us all the options and help with the budget , he was nice , friendly we got the car jajaja
— lmgst86
wanted to look at what the differences were between the two were. He asked me what all the features that I was looking for in car and matched me perfectly I love my new car!!!
— lea_m83
Was charged $144 for a cabin air filter. I would have never agreed to that crazy price. Really taken advantage of. No one calling me back and making this right. Offering a service credit? Not acceptable I need a credit to my credit card.
— jgo515
with Wayne Hyundai since 2017; however this time my experience was above all of my expectations! My salesman Jeff Tepale was awesome and I walked away very pleased. Thank you for such great customer service and going above and beyond; your efforts are not lost on me and they are greatly appreciated!
— Devlynn
buying a 2025 Santa Cruz experience was smooth and never felt pressured
A pleasure to do business with as he made the entire buying process quick and easy. I highly recommend!
— nmianos
credit score, but as soon as I walked in Jeff Tepale greeted me with a giant smile and I felt at ease immediately. He was a pleasure to work with, answered all my questions and calmed my nerves. :) He asked what my needs were financially and car wise and he and Anna in finance made it happen! Anna is also amazing and an EXTREME pleasure to work with..... she fought for me to get what I wanted with the banks and I'm now driving a BEAUTIFUL 2025 Tucson. I was so excited I gave them both huge hugs when leaving. I text Jeff every so often with questions about the car and he responds the same day. Would recommend Jeff at Wayne Hyundai to anyone looking to finance or lease. I'll actually be bringing my daughter there as well to trade in her vehicle with Jeff. An EXTREME HEARTFELT THANK YOU to Jeff and Anna... for making this happen for me with no stress.
— emc1568
really customer-oriented. I leased a Tucson for my wife there a few months ago and when it was time to replace my car, I did not hesitate to go back. The only reason I gave four stars instead of five is because when I went to pick up my plates, I had a $60 balance. I’ve owned or leased 9-10 cars so far and this has never happened before. No one who was there when I went to pick up my plates was able to explain the balance. I was not going to split hairs over $60 but I feel like somebody should’ve been able to explain that to me.
I would recommend to anyone who is looking for a new Hyundai to purchase.
nice boy good man
Works with the costumer and their needs. Would come back again
an excellent Sales Representative, and made me feel comfortable along the whole process. I highly recommend working alongside Mark, and wish him the best in his future.
rewarding experience we have ever had getting a new car! Jeffrey Tepale provided outstanding support to my husband and I from the moment we walked into Wayne Hyundai. When we explained our goal was to "try on a Tucson" and that we were not ready to purchase Jeff was understanding and gave us time and information about the car's features and warranty. On our initial visit Jeff was "coaching" a new salesrepresentive (Dylan), Jeff teamed well with Dylan sharing very helpful information on the features of the Tucson both in the showroom and during our test drives. Jeff encouraged me to test drive where I was comfortable (in the parking lot) and then directed my husband to test drive on Route 23. Once we were ready to move ahead, Jeff and the Wayne Hyundai team worked with us on proposals for both purchase and leasing. Jeff coordinated several calls with his colleagues to match us with the best person to answer our questions (even on his day off!). The finance representative (Anna) spent time with us patiently working through some details. We never felt rushed with the process from the salesroom to the closing the deal! We will definitely recommend Jeff and Wayne Hyundai to our friends. Thank you Jeff!
— PEKCIH
could give Wayne Hyundai zero stars, I would. I had an absolutely horrible experience dealing with Daniela P. and the entire dealership. I was looking for a 2024 Hyundai Santa Fe and was promised an amazing deal—20% off MSRP—because they supposedly had multiple models available. After being reassured that the deal was real, I scheduled an appointment. A few hours before my visit, I discovered that they never even had the vehicle in stock! When I confronted Daniela, she suddenly claimed she was “about to call me” because overnight, all six models magically disappeared. This was clearly a lie—she was just stringing me along to get me into the dealership under false pretenses. Classic bait-and-switch tactic. I brought this to the attention of the manager, Richard C., but he never even bothered to respond. Clearly, this kind of deception is standard practice at Wayne Hyundai. If they lie this easily just to get you in the door, imagine what kind of shady tactics they use when actually selling a car. Stay far away from this place.
— Kasia
we really appreciated. He was straight forward and helped us make this deal happen. Kudos!
— Carol
He was very patient, knowledgeable and easy going. Would definitely recommend him if interested in working out a fair deal @ Wayne Hyundai.
Jeff was great to work with. It was a good experience for a car dealership.
anytime. Had a very good experience
new car from this dealership. Of all of the new cars we have purchased in our lifetime, this was by far the most painless experience. I don’t think we were in the dealership for more than 3 hours total for the entire process which included a test drive. Thanks Jeff! Great job!
visiting Hyundai of Wayne and asking for Jeff. He's a fantastic sales executive who is knowledgeable, friendly, and dedicated to providing exceptional service.
— sooch
minutes thanks to all the work that the salesman Jeff Tepale did ahead of time. Amazing job Jeff
to negotiate in good faith for a fair deal on our new Hyundai Tucson Limited. My wife loves her new car. Thanks!
— DanB
Highly recommend Wayne AutoMall Hyundai. Love our Santa Fe SEL!
— mr_tico
This company does not respect American veterans. I leased a new Palisade from this dealership. I have special Army veteran license plates from my previous vehicle. Instead of doing a simple plate transfer, this dealership put in for new regular plates. The salesperson, Fred, repeatedly lied about the status. Eventually, my 1-month temporary registration expired, and I could not use the car for one week until receiving new plates. But these are not veteran plates that I earned with my service to this country. Fred and his manager were completely unsympathetic and refused to remedy the problem or reimburse me. Now I have to deal with the DMV myself and pay more fees to switch to my veteran plates.
— ecossack
absolutely everything me. All my questions were answered
stuck with the same car. But Jeffery aka JJ made sure that I walked out with the vehicle I wanted. He was awesome and very respectful. He took his time to show me around and talk to me. Harold and Nelson was a plus they really made it all possible. I’m truly grateful for Harold being patient and understanding with me.
care of immediately, salesmen very welcoming.
He helped make this process so easy for my & my wife
— Kan Wong
process easy. Great experience at Wayne Hyundai
— Aayush
experiences at other dealerships before we checked out Wayne Hyundai. We knew as soon as we walked in we were in the right place. We worked with Jeff Tepale and he was incredible, especially since we didn't make it easy for him (my wife was on site checking out options while I was stuck working at home). Jeff was incredibly helpful and courteous (and most importantly not high-pressure) and made getting the ball rolling on the purchase easy to do from home. Bonus was when I went that night to finalize everything, I saw the manager Harold who I had dealt with directly before many years ago at a different dealership (he was top notch then), so I know the dealership is in good hands. I'll be due to replace my vehicle in a few months and will be going right back to Wayne Hyundai to work with Jeff.
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