Walker Chevrolet

No pressure to buy anything; just help to buy what i wanted.

He went above and beyond to help us, even after the sale. Thanks Gage!!!

The dealership was up front with their numbers and worked with me on my trade. Best car buying experience I’ve had. Highly recommend Morgan/Cole and team.

the traverse and many of the features. We love the traverse thank you walker chevy

Chevy Blazer EV. Very professional.

Very honest when dthemealing with

and I felt the need to update my review. I scheduled an appointment for my Tahoe’s service and dropped it off the night before so it would be there at 7:00 AM sharp. My main concern was a loss of power issue and a check engine light—though the light was gone upon arrival, I was hoping it was just a glitch. By 7:20 AM, I saw they ran diagnostics during check-in. The paperwork showed a possible fault in the valve body that required further investigation. And then… nothing happened. My Tahoe sat on the lot all day, and no issues were addressed. I had two recalls and a slow tire leak, yet no work was performed once they spotted a possible transmission issue. When I finally got in touch with them after multiple calls, they advised me that the valve body was on backorder—but they still needed to confirm whether that was actually the issue before proceeding. Despite that, no other work was completed. Instead, I lost a full day of work with no transportation and zero communication until I reached out repeatedly. The excuse I was given—delivered with unwarranted arrogance—was that due to shop capacity, nothing had been done to my vehicle. I scheduled this appointment days in advance, yet that didn’t seem to matter. This dealership has no problem leaving a vehicle in limbo all day, simply waiting until things improve on their end. Unfortunately, their definition of an appointment doesn’t match mine—nor does their approach to keeping customers informed. Fool me once…

and handled my sale efficiently and professionally. I would highly recommend them

The whole dealer ship was very kind and I would recommend them to everyone I know !

They had what we needed and at a good price plus helped us ship it to another state were we needed it so we did not have to drive 2 cars.

truck, he was very friendly and helpful on a lot of the details!

during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other morning and my Tahoe breaks down. Dropped a lifter. Which is a KNOWN issue for SEVERAL YEARS. General Motors has also released two service bulletins in the LAST YEAR. I’m 6000 miles past powertrain warranty. I call General Motors. Plead my case. They inform me I am eligible for cost assistance because I have never made a claim on the engine while it was under warranty. I asked them if being the second owner was ok and they said that doesn’t matter. I was upfront about not being the first owner. I bought the car with right at 9000 miles on it because at the time they were very few and far between, especially in the trim level my wife and I wanted. Walker Chevrolet management calls me and informs me they are not willing to help because, again, I’m the second owner. Contradicting what the MANUFACTURER REP stated to me. I have sent family members and friends to buy trucks from them. I can promise you I will go out of my way to cost them business. Am also considering legal action against them. First owner or not they can see if there ever was a warranty claim prior to my ownership. And there hasn’t been. As a consumer that was screwed by these people, please consider all other options before taking your vehicle to these people. They have lost a customer for life in me.

experience was very pleasant. Ayad was the perfect sales person for us.

Staffs are great and very helpful especially Mr. Shane Thompson. I would definitely recommend this dealership.

! Honest offer beautiful ending speechless!😶

Did not have to wait long. Friendly and polite and helpful. Nice waiting area

Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and there. She was very short and curt. Besides that, no complaints. The mechanic who did my oil change did a great job. I was done in 2 hours.

Could not have been more accommodating with what was best for our needs.

that day. Tim made everything a breeze and was so accommodating that we left with a 2025 suburban. We will definitely be back!

He is cheerful, helpful and strives to get you in and out quickly.

Great service! Happy people! Easy to deal with! Best experience we've had in a long time.

the pleasure of purchasing, great team to work with,

Felt comfortable working with them! Will recommend them to others in the future

buyback for a brand new vehicle!

deal with. Very pleased with my experience there.

inventory, and A+ customer service. Stacey Muns and Brock Daly were especially awesome.

There is no reason finance should take as long as it does. We were there for hours just waiting to sign the paperwork and nobody ever even let us know how long to expect it to take. I'm guessing they were afraid of losing the sale and us walking out if we knew how long we'd have to sit in the freezing show room, but it would have been nice to know we had time to go out and have dinner before they would be ready to take care of us. The add on sales pitch was a bit much too.

Very helpful and had great knowledge of the auto I purchased. Very satisfied

Dillon helped us immensely on our journey with finding the right truck. He was such a pleasure to work with – very attentive and answered all of our questions (while we were at the dealership and even when we weren’t there.) He was very knowledgeable and had patience with us and our decision making, throughout the process. The whole team at Walker did a phenomenal job! Thank you!!

Very courteous, professional and efficient. Knowledgeable and explained thoroughly. Repair was completed in less time than expected.

worked with me on pricing to get me in the ride I wanted. Great people!

They are the only dealership I do business with. I have been trading with them for 20 years.

Salesman was knowledgeable and helpful during car purchase.

All service completed as requested and communication was excellent. Highly recommend.

experience with everyone. My sales specialist was extremely supportive of my needs and what I wanted with my car.

with. Work is always done in a timely manner. My forever maintenance shop.

Walker Chevrolet made the process of buying a truck easy. Would definitely buy again.

with the salesman. Both purchases have been great. I have gotten all my maintenance and scheduled maintenance at their dealership and have been completely satisfied. I will continue to use Walker Chevrolet for all my needs

buy their again great inventory too choose from

transaction. They had the model and color I wanted (after much searching) and everything was done via phone calls and texts and electronically. At the same time I coordinated pickup by a transport company and my salesman, Ryan S. Glad to report that all went well and my new Tahoe was delivered without incident. I’m loving it!

The office guy was smart and nice at his job. All around good atmosphere.

Before the purchase was finalized I booked an appointment for an inspection on the car at Walker's service dept. for peace of mind. Upon arrival everything was very smooth and professional. After requesting to do so, my service advisor brought me out into the shop to have a look for myself under the car while it was on the hoist. The shop was tidy and clean. The inspection was detailed and complete. The car had no issues except for two overdue recalls; one to replace a headlight wiring harness, and one for a dual catalytic converter replacement. They took care of the harness that day at no charge and ordered the exhaust parts for the other at no charge. They then performed the exhaust recall service within a week or so at no charge and there have been no issues with the car. About a week following, the A/C went out on the car for whatever reason, and so I returned to Walker for help. They determined that the issue was a leaking condenser and advised to replace it and recharge the system. I approved the work and they completed it that same day. They worked in conjunction with the warranty agency from where I'd purchased the car and my total amount was merely my deductible according to my warranty agreement. The process was easy and seamless. In my three encounters with them thus far I have always been treated very well and always felt confident with their services and advice. I've been made to feel like I can trust them with my new-to-me Corvette. The staff is very cordial and professional, and I will continue to call on them in the future for service and advice. Shout out to my service advisor Ryan Collins, and the tech who I believe has performed all of the work on my Corvette thus far, Adam Torau. I appreciate both of you and your talents and skills. You fellas have gained my trust. In this world today it is not easy to find folks that you can trust with your car, especially a special car.. but I believe I have done just that. So thank you guys for demonstrating real integrity, and I'll see you the next time...

Chris our sales guy and Chris in finance were great, knowledgable, and professional. Was a pleasant buying experience.

Billy Walker and his staff did an excellent job.

He was very knowledgeable and was straight up honest in answering all our questions. He had a keen sense from getting to know us in what we would and wouldn’t like in vehicles and features. He was spot on! He was the best auto sales associate we’ve ever had and his customer service was superb! The overall experience was fantastic from Scott to Shane, the Finance Manager. Will definitely visit for service needs and for future vehicle purchases! Great experience!

car buying needs. Porter was top notch salesman.

Personalized service, quick paperwork, and effective communication from first contact on the phone through driving off the lot and beyond! Richard Ginn was straightforward, helpful, and informative when setting up the lease for my 2024 Chevrolet Equinox!

Family owned beats the corporate run easily. You are not being handed off to multiple associates. You just buy a vehicle. AND the coffee machine is next level.

I’ve been to other dealerships in Franklin which don’t seem to care if they get your business . Told them what I was interested in and brought vehicles to me .

The service advisor, Dustin McCarthy was very professional and courteous. He explained the procedure and kept me informed. I drove my car with their Technical Advisor, Greg Mashburn, so he could confirm my problem. He diagnosed it quickly and it was repaired That day at a very reasonable price. These types of problems can be challenging and time consuming. There was never any reluctance to help resolve my problem. Would highly recommend the service department.