Tanner Motors

Everything went smoothly love my 2025 Jeep compass.

door! Thank you very much!

and follow through. Would buy again from Tanner

Easy to work with, did a great job and would highly recommend.

Have bought several vehicles and have never been disappointed. Shannon is great!! Will always come back. Service is great also

The service advisor promptly checked me in and truck was tajen back to service for repairs. Great job by everyone.

have a great service adviser in Elliot.i would loved having him work for me.

professional. My time is always respected, which is much appreciated.

friendly and helpful. I would recommend going there to anyone and actually did have one person go.

vehicle so we could drive it home. They were both very easy to work with, courteous, and knew their stuff. Highly recommend Tanner Motors!!

They were efficient and got our deal completed quickly.

The employees are really passionate about their business.

He followed up on my concerns and handled them very professionally.

They do a complete inspection of my vehicle and fluids.

The service was done when I needed it.

new 2025 Ram 1500; I was working with another dealership where I purchased my 2022, but they were unresponsive to my questions/inquires, so I turned to another local dealership (Tanner Motors) for help; I connected with Dale Cooper via a cold call, and explained what I wanted (same truck I had, i.e., 1500 Limited with all the options in Delmonico Red, except with a 5'7" Ram Box vs the 6'4" longer bed; Dale worked a 500 mile dealership radius search to find my truck, and found only 1 in Mpls; Initially the source dealership wasn't acknowledging the truck was available, but Dale & team kept on them, and finally they relented and released the truck to Tanner for my purchase. New truck came into Tanner after a few days, and I immediately went into purchase. Dale was very professional, responsive, and engaging during the entire purchasing process; That same day I was having some service work done on my 2022 Ram (at Tanner), and Dale came over to the Service Department, and picked my wife and I up and took us across the street to the dealership to complete all the paperwork, etc for the new 1500. All went smoothly and quickly; Dale did a great job handling my purchase and trained us in on the new features the new truck had over my old truck. We also worked closely with Jason in finance, he too has great to work with; very knowledgeable and accommodating, and everything went smoothly. I had a lot of questions regarding my existing extended warranty and my options for reimbursement or transferring to another party, Jason clearly explained my options, cost, and offered to help in any way he could even though I would be required to initiate reimbursement or transfer with my original dealer; he said if I have any issues/questions, don't hesitate to call for assistance. Overall, I had a great experience at Tanner Motors; highly recommend to others!

exceptional! The people are knowledgeable and always very professional!

Decent value for my trade in. Dale is awesome! It was exactly the vehicle I was looking for and I love it!

recall service. The service was performed in a timely manner.

I am satisfied, having to enter comments is a pain

bring the jeep anywhere else! Thanks

(under warranty) was great. They had the Jeep for about a week, which was really not an issue. My only minor complaint is that the representative kept overpromising on timelines. It would be much better if he’d been more circumspect about when the car would be ready. Three times he said it would “probably” be done on a certain day, and three times he was wrong. The repair takes how ever long it takes, and this is Avery minor issue. It’s just something I thought that management might want to know about in order to have staff manage expectations. I’m pretty easy going, so it didn’t rattle me, but I can see other people getting bent out of shape by getting incorrect info. Doing this potentially creates an issue where there doesn’t need to be one. I see this a lot, and it’s born from people. Really wanting to be helpful and not disappoint, so I know that his heart is in the right place. He was super friendly and responsive as well, so it was a good experience overall!.

for the tow, encouraged me to get it in that day and called and kept me up to date on the progress of my needed repairs. He also offered a loaner car so I wouldn’t have to wait around. Great service!

stack. So glad to feel like I am valued and not dumb.

explaining the Jeep system to me. I trust Tanner's troubleshooting abilities.

nearly 20 years. The staff @ Tanner have always been great.

leak. The Tanner folks were ultimately correct regarding the matter.

knows how to bring it home! As a long time customer of Tanner Motors I’ve always received top notch service.

know it was done and no car wash code was given

I will go back to have them service my RAM truck.

he explains everything in detail. We will be back!

very much. Dale, Tony and Jason were great to work with. I was pleasantly surprised at the trade in value for my 2017 silverado.

guy and mechanic found oil in a crease under the truck due to a oil change not to long ago,the place didn't wipe the oil off and it was dripping onto are tar drive way so they saved the day again Thank You Again

We were recommended by family and we can see why

appointments fir my Ram was very nice ,very knowledgeable, when vehicle was done he explained every that was done or will be needed at a later time .excellent service with him.Thank You so much

A person I believe was the shop manager said put them on automatic that’s what he does? No high beams in that position and you need high beams in northern MN as there many deer around!!! Truck is the same as when I dropped it off ? Can’t check the dipstick to see if there is clean oil because there is NO dipstick? Guess I could look at oil sensor to check oil!

.. I spoke with her several times on the phone and she was able to find exactly what we wanted to purchase... We were happy with the trade-in price we got for our 2012 Jeep after a little bit of negotiating... The whole staff at Tanner were very friendly... We would highly recommend Tanner Motors and we would tell people, "talk to Taylor ~ she's GREAT!!" Thank you for a fun experience - we love our new Wrangler!!!

The best. By far! The best dealer we have ever worked with!!! We drove 250 miles (one way) to Tanner Motors. Dave and Tony worked quickly to create a simple deal that exceeded our expectations. We had visited four dealers the day before. Tanner Motors provided the best deal, without games. No tricks, no hidden fees, no surprises or last minute attempts to increase our spending. Outstanding communication, customer service and hospitality. On a scale 1 to 10, Dave gets 11!

communication, friendly, exceptional service, and paid attention to all the details.

have not ben in the car much yet, just got out of clinic. But looks great.

I answered a customer service text on a service failure. I brought my truck in to have it serviced in December. Service Rep informed me that they could not perform the work on a fog light problem after my oil change was completed. When they noticed that I sent a complaint to corporate late January they worked hard to correct the service problem to my satisfaction

refreshments. I do wish they would include labor cost when giving you a quote for an oil change.

answered. Are ready to help us understand the dashboard.

a bunch of other stuff, that's it. Thank you.

Another great experience at Tanner Motors in Brainerd!

From the moment I walked in, the staff was friendly, professional, and attentive. They listened to my needs and helped me find the perfect car within my budget. The whole process was smooth and transparent, with no pressure to make a quick decision. The team answered all of my questions and provided helpful insights about the different vehicles I was considering. I also appreciated the excellent financing options they offered. I highly recommend Tanner Motors for anyone looking for a stress-free car buying experience. I’ll definitely return for my next car purchase! Thank you Tanner Motors and Dale Cooper...you now have lifetime customers!!

service was covered minus my deductible.

what I arrived for. He gave me an estimate how long it would take. My Pacifica was fixed and ready 10 minutes early. They also showed me what to do if I ever experienced the problem again. What more could I ask for?

service manager very happy with her help

The service people were very friendly