Knew what I was looking for and they got me right to it.
Thank you
— DMH_75
How we checked this
- Submitted Jul 6, 2026
- No proof of purchase was attached, so this review is unbadged.


2015 East Main Street · Torrington, CT 06790
from 839 reviews
Showing the latest 50 of 839 reviews.
Thank you
— DMH_75
Sullivan. from the moment that I made the first contact to after I took possession, Howard and the folks at Sullivan treated my with respect and kindness, even noting my birthday. Thank you again I love my car!
home. The salespeople didn't listen to what I wanted and kept trying to sell me something I didn't want. I decided to go to Sullivan Honda in Torrington which was over an hour away and I'm so glad I did. Everyone was friendly and helpful. They paid attention to what I wanted, not what they wanted to sell. When I picked up the car, the purchase process was painless. After all the paperwork had been signed, they took the time to explain everything in the car and even helped sync my phone. I would highly recommend them to anyone interested in buying a Honda.
They had me in and out of there in no time for a simple oil change.
— Tpdavi
I would definitely recommend Sulli van Honda to friends. Matt was very friendly and helpful.
inspection. Sullivan's sales and service staff are the best, don't go anywhere else!
— MJS1182
Helped me get the specific color I wanted the car looks great. Helped me set everything up with the radio which is extremely helpful 🙌🏼
— ACousins
have had our cars serviced there and bought a used car there. Always wonderful
— dnagle
!! I have gotten my cars serviced here for a number of years. Always receive great service!
went in for an oil change and they also noticed there was a recall, and they fixed it.
pre-owned car from this dealership. In particular, Jordan Harvey was stellar in helping me - I asked many questions and he answered all of them with patience and good information. He also went above and beyond when an issue did arise with the car, assisting me - on a Sunday! - with advice and a facilitated service appointment on the next day. The service department identified and fixed the issue promptly. I found the sales and finance staff to be very professional and also flexible, Sam worked with me on the price which I appreciated. This dealership is new to me with this car, so I will service it there and have high hopes for a continued good experience.
He was very good in locating the car and getting it delivered early. He was extremely informative and very knowledgeable about his job. Very proficient in getting me all the details. I highly recommend seeing Will and buying from this dealership Thank you Tracy
— Tracy
pleasant competence for quite a few years and when our '98 CR-V finally died, we opted to purchase a CR-V Hybrid. The whole process was made easy thanks to Jessie, then Tim; Laura and Marissa at the service desk were helpful as always.
years. Always receive great service!
before a long trip. The vehicle only had 5600 miles on it, but I wanted to change the oil before I went on my trip. I was very happy with the service department. Special things go to the girl at the service department named Paige.
No pressure throughout the process. Quality of the Honda product led me to the dealership, and courteous, professional service gives me confidence to return for vehicle maintenance.
throughout the process. Jessie made you feel very comfortable.
— Nelly
Everyone is very helpful and kind. Laura is the best! Thank you for the excellent service!
The auto head lights are really terrible lights go on and off regardless of darkness I am not sure if they are to sensitive or not. Most of the time lights are manually operated which defeats the purpose of “auto head lights “!
Didn't feel at all pressured.Happy with my purchase.
very courteous and the customer comes first , I didn’t see Jordan Harveys name listed under the people we worked …Jordan was our salesman and a very good one at that .
Professional, friendly and knowledgeable. I am extremely happy with my purchase and the people st Sullivan Honda😊
vehicles. They took care of my recall, changed my oil, checked and topped of all fluids, checked brakes, etc.,.
— pete h
Service appointment quick and accurate. my vehicle is five years old now and I’ve always had it serviced at Sullivan Honda, that pretty much says it all.
— djs0596
to the customers and try to solve issues that a customer is concerned with.
a car from. My salesman Jessie was very professional and also very responsive to any questions I had. Sam was very professional in the financing department and I was very comfortable with the no pressure atmosphere at the dealership. As soon as I walked in they treated me like family. I am a very busy business owner and they made the car buying process very quick and enjoyable. Thank you very much. I hope to enjoy the 2025 Honda crv for many years to come
couldn’t be happier with the experience
will ever work with. Dave makes the entire process go seamlessly and he always goes above and beyond to get us the best deal.
— katie c
excellent job and did not wait long
— SNCinCT
My automatic headlights were left turned off. Scheduled a tire rotation with my oil change and they didn't do it. That's the second time in a row, no wonder my tires have uneven wear now. Sales staff were heard calling each other names, one suggesting to the other "you're a dick" while I waiting for my car.
hrs,I've been to this dealership in the past & it seems like they have gotten even better,excellent service
Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you!
— gmathas
returned for my second one 14 1/2 years later. I was very pleased with the service and vehicle for both purchases. The salesman, Dave Paolino, made me feel very at ease with the entire process, from the test drive to the purchase. I highly recommend Sullivan Honda.
— pdest25
Everyone is great and very helpful . I’d recommend this dealership to anyone looking for a car
issue and was pleased with the service. They had a great attitude and it was a painless experience.
— tro1972
sale transaction. He answered all my questions throughly and even took that extra step by putting the used vehicle I eventually purchased on the lift so I could inspect the undercarriage. When I’m in the market for another vehicle I would definitely go back to Sullivan Honda and ask for Alex.
— Randell
professional and made the process fast and easy. Very pleased
— jtrock03
answered and every detail is covered. I would highly recommend anyone to buy a car through him!
In and out in no time, everything promised was delivered. Excellent experience
— George
process that seemed daunting very easy. High recommend
CRV. They even went above and beyond when I arrived a day early (my mistake) and did the service anyway. Great group that I would highly recommend.
I drove it home everyone was fantastic. Then when I went in to have them look at the starter because the light was on, they fixed it quickly and with no charge to me. I have always had great luck with Hondas but Sullivan Honda goes the extra mile.
A pleasure to bring my car in for service. .Made me feel right at home
They explain the service provided making it easy to understand.
buying a car! Such a great pleasure and ease! Recommend to everyone.
— dd9art
They sold me the car at a discount from MSRP and they gave me fair value for my trading. They performed in a very professional manner.
very easy to work with.
I have always had a pleasant experience bringing my car there. I would highly recommend them.
efficiently as possible. I felt they went above and beyond what was necessary to aid me.
attention when there is a need. Friendly and well informed personnel. Always a pleasure to deal with this company.
— Doc

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