Sullivan Honda logo

Sullivan Honda

2015 East Main Street · Torrington, CT 06790

4.9

from 839 reviews

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Reviews (839)

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Showing the latest 50 of 839 reviews.

SalesJuly 2026

Knew what I was looking for and they got me right to it.

Thank you

DMH_75

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

I was looking for a Subaru and saw one listed at

Sullivan. from the moment that I made the first contact to after I took possession, Howard and the folks at Sullivan treated my with respect and kindness, even noting my birthday. Thank you again I love my car!

ljcarter4115

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

I started at Stamford Honda because it was closer to

home. The salespeople didn't listen to what I wanted and kept trying to sell me something I didn't want. I decided to go to Sullivan Honda in Torrington which was over an hour away and I'm so glad I did. Everyone was friendly and helpful. They paid attention to what I wanted, not what they wanted to sell. When I picked up the car, the purchase process was painless. After all the paperwork had been signed, they took the time to explain everything in the car and even helped sync my phone. I would highly recommend them to anyone interested in buying a Honda.

[email protected]

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Customer service at Torrington Honda is always good.

They had me in and out of there in no time for a simple oil change.

Tpdavi

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Pleasant and easy to deal with.

I would definitely recommend Sulli van Honda to friends. Matt was very friendly and helpful.

carol_stanton

1 review
How we checked this
  • Submitted Jun 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great service as always with the oil change and

inspection. Sullivan's sales and service staff are the best, don't go anywhere else!

MJS1182

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Very helpful.

Helped me get the specific color I wanted the car looks great. Helped me set everything up with the radio which is extremely helpful 🙌🏼

ACousins

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

The people at Sullivan Honda have always been great, we

have had our cars serviced there and bought a used car there. Always wonderful

dnagle

1 review
How we checked this
  • Submitted Jun 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very good!

!! I have gotten my cars serviced here for a number of years. Always receive great service!

christyan993

1 review
How we checked this
  • Submitted May 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Great service!

went in for an oil change and they also noticed there was a recall, and they fixed it.

SilverDeb

1 review
How we checked this
  • Submitted May 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I had a good experience recently in purchasing a

pre-owned car from this dealership. In particular, Jordan Harvey was stellar in helping me - I asked many questions and he answered all of them with patience and good information. He also went above and beyond when an issue did arise with the car, assisting me - on a Sunday! - with advice and a facilitated service appointment on the next day. The service department identified and fixed the issue promptly. I found the sales and finance staff to be very professional and also flexible, Sam worked with me on the price which I appreciated. This dealership is new to me with this car, so I will service it there and have high hopes for a continued good experience.

How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I worked with Will on getting my son a new Civic.

He was very good in locating the car and getting it delivered early. He was extremely informative and very knowledgeable about his job. Very proficient in getting me all the details. I highly recommend seeing Will and buying from this dealership Thank you Tracy

Tracy

1 review
How we checked this
  • Submitted May 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Sullivan Honda has been servicing our two Hondas with

pleasant competence for quite a few years and when our '98 CR-V finally died, we opted to purchase a CR-V Hybrid. The whole process was made easy thanks to Jessie, then Tim; Laura and Marissa at the service desk were helpful as always.

atroyansky

1 review
How we checked this
  • Submitted Apr 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

I have gotten my cars serviced here for a number of

years. Always receive great service!

Susanstiller19

1 review
How we checked this
  • Submitted Apr 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Brought my vehicle to Torrington Honda for an oil change

before a long trip. The vehicle only had 5600 miles on it, but I wanted to change the oil before I went on my trip. I was very happy with the service department. Special things go to the girl at the service department named Paige.

Jim4nier06063

1 review
How we checked this
  • Submitted Apr 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Excellent service from sales to business manager close.

No pressure throughout the process. Quality of the Honda product led me to the dealership, and courteous, professional service gives me confidence to return for vehicle maintenance.

theatkinsonfamily

1 review
How we checked this
  • Submitted Apr 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

The service was excellent and I felt no pressure

throughout the process. Jessie made you feel very comfortable.

Nelly

1 review
How we checked this
  • Submitted Apr 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

I love Sullivan Honda!

Everyone is very helpful and kind. Laura is the best! Thank you for the excellent service!

azevedo_06770

1 review
How we checked this
  • Submitted Apr 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Great customer service.

The auto head lights are really terrible lights go on and off regardless of darkness I am not sure if they are to sensitive or not. Most of the time lights are manually operated which defeats the purpose of “auto head lights “!

Stevevictory

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Nice people to deal with.

Didn't feel at all pressured.Happy with my purchase.

kheidenis

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Excellent people to do business with, very knowledgeable

very courteous and the customer comes first , I didn’t see Jordan Harveys name listed under the people we worked …Jordan was our salesman and a very good one at that .

Fourpaws38

1 review
How we checked this
  • Submitted Mar 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Sullivan Honda is the best dealership to deal with.

Professional, friendly and knowledgeable. I am extremely happy with my purchase and the people st Sullivan Honda😊

frosts_obloquy.5o

1 review
How we checked this
  • Submitted Mar 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

I can always count on Sullivan Honda to take care of my

vehicles. They took care of my recall, changed my oil, checked and topped of all fluids, checked brakes, etc.,.

pete h

1 review
How we checked this
  • Submitted Feb 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Oil and filter change done in under an hour.

Service appointment quick and accurate. my vehicle is five years old now and I’ve always had it serviced at Sullivan Honda, that pretty much says it all.

djs0596

1 review
How we checked this
  • Submitted Feb 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

The service is personal, the people working there listen

to the customers and try to solve issues that a customer is concerned with.

cheeneysis

1 review
How we checked this
  • Submitted Feb 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

This is hands down the best dealership I have ever bought

a car from. My salesman Jessie was very professional and also very responsive to any questions I had. Sam was very professional in the financing department and I was very comfortable with the no pressure atmosphere at the dealership. As soon as I walked in they treated me like family. I am a very busy business owner and they made the car buying process very quick and enjoyable. Thank you very much. I hope to enjoy the 2025 Honda crv for many years to come

peterhomick3

1 review
How we checked this
  • Submitted Feb 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Jessie is great sales and customer service person,

couldn’t be happier with the experience

sldkirkby

1 review
How we checked this
  • Submitted Jan 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Sullivan Honda and Dave Paolino are the only dealership I

will ever work with. Dave makes the entire process go seamlessly and he always goes above and beyond to get us the best deal.

katie c

1 review
How we checked this
  • Submitted Jan 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

love Sullivan Honda, took me in right away and did a

excellent job and did not wait long

SNCinCT

1 review
How we checked this
  • Submitted Jan 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Handles on my white vehicle were left oily and dirty.

My automatic headlights were left turned off. Scheduled a tire rotation with my oil change and they didn't do it. That's the second time in a row, no wonder my tires have uneven wear now. Sales staff were heard calling each other names, one suggesting to the other "you're a dick" while I waiting for my car.

Honda Owner

1 review
How we checked this
  • Submitted Jan 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

They fixed 2 of my recall issues within just a few

hrs,I've been to this dealership in the past & it seems like they have gotten even better,excellent service

[email protected]

1 review
How we checked this
  • Submitted Dec 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

Sullivan Honda coordinated the recall and repair on my

Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you!

gmathas

1 review
How we checked this
  • Submitted Nov 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

I purchased my first Honda at this dealership in 2010 and

returned for my second one 14 1/2 years later. I was very pleased with the service and vehicle for both purchases. The salesman, Dave Paolino, made me feel very at ease with the entire process, from the test drive to the purchase. I highly recommend Sullivan Honda.

pdest25

1 review
How we checked this
  • Submitted Nov 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

I love this dealership .

Everyone is great and very helpful . I’d recommend this dealership to anyone looking for a car

damsteve68

1 review
How we checked this
  • Submitted Nov 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

I have only used this dealership once to address a recall

issue and was pleased with the service. They had a great attitude and it was a painless experience.

tro1972

1 review
How we checked this
  • Submitted Nov 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

Alex was very professional and personable throughout the

sale transaction. He answered all my questions throughly and even took that extra step by putting the used vehicle I eventually purchased on the lift so I could inspect the undercarriage. When I’m in the market for another vehicle I would definitely go back to Sullivan Honda and ask for Alex.

Randell

1 review
How we checked this
  • Submitted Nov 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

Quality experience… Wes, Dave and Tim were all very

professional and made the process fast and easy. Very pleased

jtrock03

1 review
How we checked this
  • Submitted Nov 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

David is so thoughtful and makes sure very question is

answered and every detail is covered. I would highly recommend anyone to buy a car through him!

Mackenzie

1 review
How we checked this
  • Submitted Oct 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Matt helped me get a car I’ve wanted for a long time.

In and out in no time, everything promised was delivered. Excellent experience

George

1 review
How we checked this
  • Submitted Oct 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Dave and Sam were transparent and definitely made the

process that seemed daunting very easy. High recommend

steveleonard33

1 review
How we checked this
  • Submitted Oct 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Sullivan Honda has done an outstanding job servicing my

CRV. They even went above and beyond when I arrived a day early (my mistake) and did the service anyway. Great group that I would highly recommend.

2023 CRV Hybrid

1 review
How we checked this
  • Submitted Oct 17, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

From the point I went looking for a Honda until the time

I drove it home everyone was fantastic. Then when I went in to have them look at the starter because the light was on, they fixed it quickly and with no charge to me. I have always had great luck with Hondas but Sullivan Honda goes the extra mile.

marthaskinner911

1 review
How we checked this
  • Submitted Oct 14, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

outstanding service and affability.

A pleasure to bring my car in for service. .Made me feel right at home

oldforester1941

1 review
How we checked this
  • Submitted Oct 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Service staff are friendly and professional.

They explain the service provided making it easy to understand.

How we checked this
  • Submitted Oct 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Working with Dave is the best guy I’ve ever worked with

buying a car! Such a great pleasure and ease! Recommend to everyone.

dd9art

1 review
How we checked this
  • Submitted Sep 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

A fair and honest establishment.

They sold me the car at a discount from MSRP and they gave me fair value for my trading. They performed in a very professional manner.

Gillharrys

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Dave, the salesman couldn't have been more helpful and

very easy to work with.

BetsyPaulC

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

There great people to deal with.

I have always had a pleasant experience bringing my car there. I would highly recommend them.

bakerlady4387

1 review
How we checked this
  • Submitted Sep 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

Very high quality service aimed towards helping me as

efficiently as possible. I felt they went above and beyond what was necessary to aid me.

bjroy2000

1 review
How we checked this
  • Submitted Aug 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2025

This dealer always has given me prompt and careful

attention when there is a need. Friendly and well informed personnel. Always a pleasure to deal with this company.

Doc

1 review
How we checked this
  • Submitted Aug 21, 2025
  • No proof of purchase was attached, so this review is unbadged.

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