Stapp Interstate Toyota

twice in four days. I told the service advisor after it's jumped, the battery tests fine, with 14v. 30 minutes later, the service advisor informed me my car was fine, the battery was testing fine, and the next time the issue happens, I should bring it back. Yup, the service advisor told me the next time my car won't start, I should bring it in for testing. No problem! I'll just drive my car that won't start right on over!

Interstate Toyota to my son Daniel who wanted to trade from a Toyota Tacoma to a Toyota Tundra. I made this recommendation based on the great experience I had with Michaell when I bought my Grand Highlander a year ago. I accompanied my son on his visit to Stapp Toyota. After providing Michaell with his "dream" truck build, Michael asked Dan many questions about what he needed and wanted in his new truck. My son ultimately purchased a 1794 Trim 2025 Tundra and got a great deal based on the work Michaell did to explain all of his financial choices. Michaell is the best informed, visibly honest car salesperson I've ever encountered. If you want to buy a Toyota and also have positive experience with the salesperson and dealership, go see Michaell Cangelosi at Stapp Interstate Toyota!

Although I had to wait many months for the car that I wanted, Sandra kept me updated and informed and maintained regular contact with me throughout the waiting period. Sandra responded to my calls and emails in a timely fashion. She was pleasant and accessible and kept careful track of all that we discussed and agreed upon. Once the car arrived, she smoothly and professionally facilitated the purchasing process. Everyone in the dealership, whom I inadvertently encountered, was friendly and helpful as well.

He was excellent. I negotiated a fair deal. No hard sell dramatic hype like other dealers I had visited. I’ve purchased many cars over the years and this was the best experience I’ve had.

The waiting room is comfortable as well

He knew his product and brand so well. We will return!

edition and even though the sale is done and I am starting to receive the financing information, this Dealership still continues to Impress. The response from the first review was genuine and they valued my business plus they reached out via email asking how my new vehicle is doing for me. I can't say enough about the staff and process they do here, you will have to find out for yourself, and you won't be disappointed. I normally don't go through a dealership because of the horror stories from people, but Stapp changed all of that for me. 100% KUDOS to everyone. Now help me get a rim medallion and a new grill LOLOLOLOL

be the way to go especially with a car buying experience. Julia made this purchase 100% above and beyond especially the transparency and knowledge of the product. Nothing forced, pushed or making me buy unwanted or needed purchases. The financing part was really direct , to the point and easy (smooth) which made me feel like a valued customer. I understand dealerships are in the business to make $$$ but this dealership gets you to the finish line and doesn’t make you feel like you have “buyers remorse” . I would have loved to purchase a new grand Highlander but was presented with real time options, pricing and financing in which the pre owned made more sense for me and appreciated the options and pre approval before I reached the dealership to test drive. I loved the vehicle but knowing if it wasn’t the right fit, drove like crap or just out of price range knowing that I can walk away without the normal dealership salesperson drama!!! I have to shout out to Jacob after a phone call to say I was upset about a credit denial from a credit union that I was walking away from this vehicle. He explained in detail the financing steps and assured me, they have better options!! Usually that’s a sales pitch, but Jacob was spot on and Julia got me Toyota Financial in which in a few years when I want a newer vehicle, I can get buyer loyalty and same financing!!! It’s nice to know that the salesperson (Julia) actually listened to me. I will end by saying Stapp Toyota should be your first stop for any and all Toyota’s or any new and used vehicle. You won’t be disappointed!!!

I’ve been sitting here for 2 hours waiting for an oil change while I watch all the people that came in here after me leave. I would not recommend getting service here

amazing! Always friendly and very kind and will do whatever it takes to get you what you want. She responds in a timely manner. Highly recommend!

very smooth with zero surprises.

She listens to you and is willing to work to get you the best deal she can. Will always use her going forward for any Toyota we buy.

they should. I have purchased 7 vehicles encompassing a used Sienna, 3 new Tacomas, and a new 4Runner with Whitney Wolfe as my mentor and guide. Trustworthiness in a contractual business arrangement is of the utmost importance, and I know I can always count on Whitney to perform. I consider it my good fortune to have met Whitney, and to have placed my confidance in her, and at the highly reputable Toyota dealership where she is employed.

experience. A pleasure to have met her. An asset to the dealership.

asked (and I had alot to ask), and very pleasant and respectful to work with. With Cory as the face of Stapp Interstate Toyota you must be delighted to have him.

Sandra was great. We love our new Highlander LE. Thank you.

with no problems the Tacoma is coming up on its 5 year anniversary in October. Thank you again and I will be buying the rest of my Toyotas from her!

He was knowledgeable, very patient,he is responsive to my calls. We are lucky to have Cory as our sales representative.

We have never had a bad experience here. I appreciate how accommodating all the staff is

alignment. Service manager got involved immediately - problem rectified. Michael, internet manager for sales & the service manager did great. second vehicle bought, would buy from them again

We got there and started to look at the cars and no more than 3 minutes, Sandra was out there with us. She was so personable and easy to talk with. She was super patient with me and my husband. She explained everything and was just great to work with all together. After we got our new car on a Saturday (she even stayed late to help us) she reach out first thing on Monday to check in.

2017) had engine failures with the 6.2L I selected Stapp Interstate for their reputation for honest sales and service. Grant A is a tremendous sales person, representing the Toyota Brand, The Stapp Dealership and the Products and Services. Here’s to 300K+ miles.

outstanding. This is the third vehicle we have purchased from them, and we can’t imagine working with anyone else.

Interstate Toyota completely changed the game for us. He wasn't just professional, he was incredibly patient. He took the time to walk us through every step of the process, clearly explaining everything from the lease terms and costs to the exciting new features of the car. He even went above and beyond by outlining all the services included in the lease, ensuring we didn't miss any hidden benefits. This was honestly the best experience we've ever had buying or leasing a vehicle. Cory's expertise and genuine care made a normally stressful process smooth, informative, and even enjoyable.

This was the first big purchase my fiancée and I had made together and she instantly set us at ease and answered all our questions with care and confidence. She made us both feel empowered! She was the least salesy person I have ever encountered. We will be referring all our friends and family to her for years to come!

I always treated with honesty and respect. The cars prices are always fair and competitive to other dealership. Cory , my salesperson was excellent, very respectful, very professional and very honest. I will buy from this dealership again!!

Corolla. Very friendly and made sure we were taken care of. Strongly recommend both Stapp Interstate Toyota and Sandra if ur looking at getting a new car.

each transaction was seamless. Her expertise is invaluable and I highly recommend her and Stapp to everyone.

my family for years. She’s terrific in what she does and is very much hands on. Stapp toyota is the place to go if you are in the market for a vehicle. Whitney and the staff have been top notch.

My sales associate, Dana, was very thorough in explaining the features of the car and keeping me informed on the delivery date.

professional and helpful in the process. Sales mgr. Ron, was ok, actually the deal fell thru with him until Cory was able to make numbers work. Will refer buyers to Cory.

wonderful! The customer service that she provides is over the top! I will always use Whitney as she cares about me as a customer. Toyota as well has always been amazing for me and I absolutely love the service department team!

work with in our recent new vehicle purchase!!

Very informative and very professional. I will refer everyone I know to Stapp Toyota and Whitney Wolfe!

She made it happen! She helped me get out of a car I really didn't like and got me into my camrey. Love her

Not tightening oil cap and having all the oil leak out.

way possible while offering honesty and integrity at the forefront. Whitney treated us like dear friends as we have now purchased 8 vehicles from her and Stapp and coups be happier. We now live our of state and will travel to do all our vehicle purchases with her. Simply the best is what Whitney and team bring to the table... before, during and after your vehicle purchase. I will not go anywhere else to buy a vehicle.

from her she traded another dealership for the color I wanted. My older Sister has purchased a car from her and many family friends.

got us a great price on our van!

with always looking to help you into the car you want. She goes to bat for you doing everything in her power, to get you the deal you need to leave happy. She has help me get into my last three cars and all three deals I was happy and grateful for her assistance with the deals. Highly recommend going to whitney at stapp for your next car.

delivered paint all scratched brand new car at night black never buy a black car at night even if it's new window seals leak air and water.

Cangelosi at Stapp Interstate Toyota. He ordered the car for us and personally closed the sale. My car buying experience at Stapp was the best experience thus far - and I have purchased 5 other Toyotas in the past. This dealership is well run, efficient and ethical in their behavior. It was a refreshing experience to buy a new Toyota from such a professional team.

Absolutely everyone was normal, down to earth, and transparent. Ended up buying a car because of the way I was treated. Stay away from Corwin Toyota… that’s what car shopping has taught me.

We unfortunately purchased two cars from this dealership. They are very nice to you until you have completed the transaction. If you ever happen to trade in a vehicle at another place, and want to get a refund of what is rightfully yours--good luck! We traded in a vehicle and went to the dealership in November to cancel the remaining portion of the products that we purchased. We were treated incredibly unprofessionally by the sales manager who would barely speak to us or even make eye contact. Clearly he was upset that it was going to cost him some money. At any rate, I blew it off as I intended to never have to deal with this store again. I understand there is a processing time to get a refund--I am in this business, and I respect the process. Fast forward to today when I called to inquire about the status of our refund. I spoke to a very helpful woman in the business office who unfortunately informed me that the sales manager never turned in our paperwork....honestly, I was not surprised in the least. The documentation I have in my possession is from 10 weeks ago and was signed by the man himself. If you are looking for a Toyota store that has shady business practices (fails to make payoffs on trades in a timely manner, or lists equipment on a vehicle that does not exist just to name a couple of our other experiences here) then you have come to the right place! This store does not care about taking care of their customers, they do not take the high road, and I completely regret ever doing business with them

They are able to get vehicles that many other dealerships couldn’t. The payment I put down to get on the list for my particular car was refundable and was applied to the down payment when the car came in. Other dealerships stated that fee was non refundable even if they couldn’t locate the car you wanted. Drew was amazing! Always kept me up to date via text or email. The closing experience was wonderful. He explained everything and was very thorough. 5 stars to Drew! He’s the best!

of trust.

vehicles. No issues till this year when (apparently we are not the only ones, clearly there is some employees in the shop that are incompetent) we had leaky oil plug and broken small parts. Samantha was very rude and defensive even when calmly bringing up issues. Sorry Samantha, it was not another shop that broke things, we “only” went to Stapp. Not a single other mechanic touched our cars. And I bet you did not forward our concerns about the issues we found to management like I suggested (trying to help them fix their employee training issue). Sadly we will be going elsewhere, and that truck we were going to buy, sorry no.

dealership when I needed one. Friendly, enjoyable environment, would buy another vehicle from them without hesitation.

Friendly and on time and good work

Great service reps who explain what snd when service is recommended.