Robert Brogden's Hays GMC logo

Robert Brogden's Hays GMC

108 E 13th St · Hays, KS 67601

4.7

from 154 reviews

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Reviews (154)

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Showing the latest 50 of 154 reviews.

SalesJuly 2026

The staff especially Josh Ficken were excellent, very

nice and polite. Made you feel ar ease. The vehicle was as advertised and was waiting for me when I arrived to test drive it

bnrgh1

1 review
How we checked this
  • Submitted Jul 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Got a tire rotation said it was going to be 19.

95 plus tax butt charge me extra 5.00 for parts

GMGABEL

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Scott and Curt have been very helpful and honest about

the work my truck's need, the techs get their work done in a VERY timely manner. we appreciate the guys at Brogden in Hays

KYLE

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Everyone was very nice and friendly.

Scott is great and I really enjoyed visiting with mark

miketongish

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

They were great to work with when I bought the Chevy

Silverado pickup truck last week.

r.moyer1112

1 review
How we checked this
  • Submitted Jun 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Great experience.

Found the car online. Went to dealership and drove the car. Made deal. Left happy.

GMARVIN

1 review
How we checked this
  • Submitted May 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

We found just the right vehicle online and spoke to Ethan

on the phone about what our trade would be worth. We drove two hours to the dealership and when we got there, everything was just as we talked about on the phone. Excellent experience with our new car purchase!!

Mattdavis780

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Do not communicate very well with customers.

Had to continually call to check on status of our vehicle that was in for repairs.

JHCROPCARE

1 review
How we checked this
  • Submitted May 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Vehicle had many defects that were "not noticed" by the

dealership prior to selling. Had to take the vehicle back the next day to get multiple things fixed. Would not recommend.

BigBuckBrad

1 review
How we checked this
  • Submitted May 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

$150 to change cabin filter.

$144 for oil change. You might get more business if you were even close to market. Probably won't see mine agin.

jrohleder

1 review
How we checked this
  • Submitted May 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I got to work with Cade.

I thought I knew what I wanted but he helped me realize what I liked the most and then found exactly what I wanted! All the gentlemen were very helpful through the purchase process and even stayed late for us to get things taken care of. These guys will take care of you!

DAWNH1

1 review
How we checked this
  • Submitted May 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very pleased with the service, easy and quick to get an

appointment, parts were ordered in a timely manner and installed, Staff very helpful and friendly. Thank you

westco20

1 review
How we checked this
  • Submitted May 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Good experience!

Friendly staff with professional techs and would recommend to others. Were very accommodating!

DAGREEN45

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

I have been very pleased with the dealership and the

people that have taken care of my car. Always accommodating and kind.

cadaubert

1 review
How we checked this
  • Submitted Apr 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

They were very friendly and no pressure.

Great service. Answered my questions. I would go back and if I need to make another purchase.

JMACKERM

1 review
How we checked this
  • Submitted Apr 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Very quick and painless sale!

Awesome service and very friendly people and staff would recommend them to anyone

tbayles688

1 review
How we checked this
  • Submitted Apr 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Everything was just fine besides 383.

00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard.

AUGUSTINE0309

1 review
How we checked this
  • Submitted Apr 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Received prompt and courtesy service from the service

department as always. Would refer others to you all.

vkubert2

1 review
How we checked this
  • Submitted Mar 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Great experience!

Loved the no pressure sales approach! Thanks Cade for your help with this purchase!

albbrunner

1 review
How we checked this
  • Submitted Feb 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Great service quick and fast easy to talk to good family

environment professional great techs!!!!

BOBBYBIEHLER

1 review
How we checked this
  • Submitted Feb 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Good experience with sales department, Aron worked out

all the details, ended up with the pickup I wanted. overall a great job by the dealership.

troybell1966

1 review
How we checked this
  • Submitted Feb 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Had an all around great car buying experience!

Everyone was very friendly and took the time to explain all the details.

farmgirl_1983

1 review
How we checked this
  • Submitted Feb 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

I won't be rushing back to this dealership.

I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for another 2 hours before everything was in order for me to leave. When it was finally time to take the vehicle I was only given one key and key fob. I questioned this, saying it's important to me to have a second key. Well they only have one, parts can probably cut another key for me....at my expense of course. At one point, during the activation process of an OnStar trial, the salesman was watching tiktok videos instead of focusing on the task in process. Another learning experience for me and another example of why the car buying process is no fun for most of us.

dlwarner_82

1 review
How we checked this
  • Submitted Feb 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

They were Awesome to work with and so friendly!

They definitely will continue to have our business! The service department gets a thumbs up as well!!!

nyarmer21

1 review
How we checked this
  • Submitted Feb 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Melanie was very shy, timid, and not very knowledgeable

about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and High Five to Chad. I will say the only down fall to this experience other than Melanie was I have now asked 3 different times about buying a spare tire and asked for a cost on one since the newer cars don't come with one. Who knew since that was not told to me at the time of purchase! Surprise I still haven't got a response or answer.

Alyssa

1 review
How we checked this
  • Submitted Feb 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

The service center is always easy to work with.

They are knowledgeable and informative every time.

EMFLECK

1 review
How we checked this
  • Submitted Feb 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

The service department is always friendly, knowledgeable

and understanding. I appreciate that they know their customers and take the time to do so.

AKDIX

1 review
How we checked this
  • Submitted Jan 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

They have always treated me well when I have my car

serviced. Curt Klaus is very helpful answering my questions & concerns very professional. The tech Nate was great also, helping me get to my appointment on time. Thanks guys. Barbara

DNBG55

1 review
How we checked this
  • Submitted Jan 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

I’m always skeptical about dealerships.

But Robert Brogden’s came through! They have earned my repeat business. I bought a 2015 Yukon from them. It had an issue with the driver assist seat option. Also when we left we found that the rear entertainment didn’t work. I called them and they said they would have their service department look at it. They replaced the entertainment center and fixed the seat at absolutely no charge. Thanks Robert Brogden’s!!! I’ll be back!!!

YOUTH4LIFE2506

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I appreciate Curtis helping me over the years.

He is one reason I stick to Brogden's.

JDOLEZAL

1 review
How we checked this
  • Submitted Jan 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Worked with Cade Gerhard, extremely polite and helpful.

Made sure to do one final cleaning on the vehicle and top it off with fuel.

flyingnfarriery

1 review
How we checked this
  • Submitted Dec 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

The Service Manager (Scott) was very helpful and through.

The repairs on the taillight, oil change and rotation of the tires took far less time than I expected. I would grade the service manage (Scott) and the staff who worked on the vehicle with a grade of A+. The experience could not have been better.

Steven McKee

1 review
How we checked this
  • Submitted Dec 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Listening to your needs or wants and trying to find the

best fit for you.

CMZSG44

1 review
How we checked this
  • Submitted Dec 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

The sales department was not pushy and worked for me.

The service department was very accommodating.

dathanjamison

1 review
How we checked this
  • Submitted Dec 23, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

Curtis has always been great to work with also he works a

person in as soon as possible.

johnrsjoholm

1 review
How we checked this
  • Submitted Dec 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Salesman was super easy to work with, we quickly came to

an agreement. All the staff were friendly and worked to get me in and out fast regarding the paperwork side of things

brent

1 review
How we checked this
  • Submitted Dec 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

The dealership had lots of pickups to choose from and

knowledge of the pickup and they were easy to deal with.

tlwalt64

1 review
How we checked this
  • Submitted Nov 29, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

Cade quickly responded to my vehicle internet inquiry.

He was easy to work with and quickly responded to all of my requests and questions. This was the first vehicle I had ever purchased without seeing it in person and test driving. Paperwork was quick and easy. I live three hours from the dealership and Cade agreed to meet me halfway to deliver the vehicle. What a great experience. The vehicle exceeded my expectations, and I could not be more satisfied.

Tim

1 review
How we checked this
  • Submitted Nov 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

Clean, very comfortable place to wait for your vehicle

very accommodating and they keep you informed when they find a problem.

KERRY50

1 review
How we checked this
  • Submitted Nov 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

The truck was represented true to form, no surprises.

In working with Cade all text messages or phones were promptly returned. One of the key selling points was a very good Carfax record. I would not hesitate working with them again.

RICHARD B

1 review
How we checked this
  • Submitted Nov 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

They worked me in on short notice to complete a recall,

it was much appreciated and excellent service.

Corsair

1 review
How we checked this
  • Submitted Nov 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Everything went great.

They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department.

ZIKEGIL5

1 review
How we checked this
  • Submitted Oct 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

EVERYTHING WENT EXACTLY AS AGREED UPON AND AARON DID A

GREAT JOB OF SETTING UP ONSTAR, GMC APP AND GOING OVER VEHICLE FUNCTION AND OPTIONS. VERY QUICK AND EASY IN THE FINANCE DEPT AS WELL !!

SNYDERFARMS57

1 review
How we checked this
  • Submitted Oct 20, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Very easy in all the paper work and Cade did a good job

at finding me the right truck at a great price. I will definitely use you for my next vehicle.

BIGFIREMAN609

1 review
How we checked this
  • Submitted Oct 15, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

The guys in the service department did a great job in

explaining all of my options in selecting tires for my vehicle.

KSTEWART18

1 review
How we checked this
  • Submitted Oct 15, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Everyone was very nice and professional and the process

was done quickly and easily. The vehicle was very clean when I received it.

ANDYKOLLMAN

1 review
How we checked this
  • Submitted Oct 14, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

This dealership is extremely accommodating and so very

friendly and efficient. Very satisfied with my experiences with them

VOGEL0

1 review
How we checked this
  • Submitted Oct 14, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Everyone was very cordial and got me in early and had it

done ahead of time, very happy

Corsair

1 review
How we checked this
  • Submitted Oct 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

Excellent service on an oil change and tire rotation on a

Friday afternoon. A short stay in their comfortable waiting room and we were on our way!

DANDERECK

1 review
How we checked this
  • Submitted Sep 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

Knowledgeable and respectful staff.

Pleasure to work with. Appreciated the low pressure yet professional approach to sales.

MHAUPTMAN

1 review
How we checked this
  • Submitted Sep 27, 2025
  • No proof of purchase was attached, so this review is unbadged.

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