Reddick Brown Ford logo

Reddick Brown Ford

5917 Manchester Hwy · Morrison, TN 37357

4.7

from 63 reviews

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Reviews (63)

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Showing the latest 50 of 63 reviews.

ServiceJune 2026

great bunch of people.

..easy to work with...very knowledgeable...sales and service will get my business whenever possible

mikep37355

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Excellent service and knowledgeable techs.

Just tooo expensive! As always, great visit overall. Will be back after another 5000 miles.

cpearson

1 review
How we checked this
  • Submitted Jan 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Amazing service.

Amazing communication. Sherry was the best. They even delivered the car to me.

Missashleyleigh04

1 review
How we checked this
  • Submitted Oct 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

GREAT DEALERSHIP have bought a lot of new cars and trucks

from the, always great service

badaboom407

1 review
How we checked this
  • Submitted Jul 12, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

Sherry made the buying experience great!

I was in and out in 90 minutes with a new F150z

Steve O

1 review
How we checked this
  • Submitted Jun 3, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

Sharon was wonderful.

She found the perfect vehicle for me. I couldn’t be any happier.

crazytnlady

1 review
How we checked this
  • Submitted Mar 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

Most awesome experience.

Ben and Noah are THE best! I highly recommend everyone within “100 miles” to come see them!

FTX area 51

1 review
How we checked this
  • Submitted Mar 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

They are really good people that work there and they will

work hard to make the deal work for you on buying new or used vehicles,

hope5

1 review
How we checked this
  • Submitted Feb 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Love how polite and professional Sherry Wilcher was.

I have used Reddick to survive other vehicles. Always satisfied

kmhillis

1 review
How we checked this
  • Submitted Feb 1, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2025

Sherry Witcher went out of her way to help us make this

deal. Working even from home , very courteous and aware of our needs. Noah also went out of his way for us.

Dyoung

1 review
How we checked this
  • Submitted Jan 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

I couldn’t recommend this dealership any higher.

Before we made a deal on our vehicle, we had some concerns. After talking with them and working out our deal, they agreed to fix everything that we were concerned about. I was skeptical about them holding tru to their word but they did and did a fantastic job.

Ethan

1 review
How we checked this
  • Submitted Dec 18, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2024

The salesman (Ben) was such a pleasure to deal with.

Zero pressure from this dealership. Going in, after all my research, I felt like the price offered was really fair to begin with, as was the trade-in value for my car. Everyone was extremely friendly throughout the process. I was dreading going into a dealership at first, but I couldn't have asked for a better experience or a better sales representative.

DFash

1 review
How we checked this
  • Submitted Oct 16, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2024

They had the right vehicle, at the right price, with the

right (and speedy) financing.

johnepatrick

1 review
How we checked this
  • Submitted Sep 16, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

They are always on their game.

Prompt on their service and always willing to answer questions

Sissy

1 review
How we checked this
  • Submitted Aug 27, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Service is really good price was ok good clean place all

of the staff was great.

Jimmyt1945

1 review
How we checked this
  • Submitted Aug 24, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2024

Salesman (John) was great.

. Financial part was a breeze. Service department has been great since.

Bryan

1 review
How we checked this
  • Submitted Aug 23, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2024

I believe this dearlyship is somewhat out mostly to get

$$$ . Reason being was the extremely HIGH RATE OF INTEREST. 7. 5 . ALSO, when my truck was supposed to go to Murfreesboro to have an X-liner , why did it show me 200 miles placed on the odometer? ALL I CAN HONESTLY SAY IS RB IS OUT FOR THEMSELF ALWAYS. THANKS J. AKERS

Johnrakers

1 review
How we checked this
  • Submitted Aug 11, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2024

Great service very helpful and knowledgeable about my new

Ranger. Will highly recommend to my friends.

Paul

1 review
How we checked this
  • Submitted Jun 22, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2024

They have a very friendly service staff & are thorough

with planned service. They inform you of any issues they find and provide an estimate for any additional repairs needed.

Phillip_H

1 review
How we checked this
  • Submitted Jun 14, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2024

I should shop more before purchasing the Ranger after

buying it found a lot electric problems

Harold vincion

1 review
How we checked this
  • Submitted May 14, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2024

All the employees we dealt with were very professional.

The service started on time and was finished quickly. Another good experience. Thanks.

cpearson

1 review
How we checked this
  • Submitted Mar 30, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2024

Very nice professional efficient clean accommodating

polite and courteous. I highly recommend to everyone immensely

Jward24167

1 review
How we checked this
  • Submitted Mar 22, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2023

My overall experience with the saleswoman and sales

manager was a great one. They made me feel welcome and part of the "Ford family". Thank you Sherry and Noah for your support in working with me. Again, thank you.

ronnieharris447

1 review
How we checked this
  • Submitted Dec 24, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2023

The service started at the set appointment time (no

waiting), Very knowledgeable staff and service people, work done quickly while I waited. Good job.

cpearson

1 review
How we checked this
  • Submitted Nov 8, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2023

NOT GOOD AT ALL!

BUYER BEWARE!! Shelby dealer, but will not honor the warranty, they took my 13,000. And will not touch my truck! So I have JUNK!!! $101,000. For JUNK!! The service Mgr runs when you pull in.

William J Bridges

1 review
How we checked this
  • Submitted Sep 21, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2023

They have done great service and always have been nice.

I take my truck there as it needs service. Great Job!

dougwalston1

1 review
How we checked this
  • Submitted Jul 20, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2023

Everyone was very professional and friendly.

..great customer service! Almost makes me look forward to next visit ;)

rlgannon62

1 review
How we checked this
  • Submitted Jul 4, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2023

Mike and Joe are an asset to the dealership and are great

to deal with. We have three Fords.

sportcolbs

1 review
How we checked this
  • Submitted Jul 3, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2023

This review highlights truly extraordinary service from

Reddick Brown Ford. I ordered a highly sought-after Ford Maverick through Sherry as she advertised through a Facebook group for Mavericks that their dealership would be honoring MSRP price. Honest dealers are becoming harder to find, so I jumped at the opportunity. While Sherry and I have had several prior communications, she called me during her vacation, on a cruise ship, to inform me a Maverick had newly become available for pickup. I'll spare you the logistics on my side, but it was a very tight timeframe to churn out a flight and transportation to both Tennessee and the dealership, which all was accommodated with immense grace from both Sherry and Noah, my contact while Sherry was on vacation. Both Sherry and Noah made my purchasing experience phenomenal - I quite literally stepped out of an Uber at Reddick Brown and was sitting in my brand new maverick with paperwork signed in under 15 minutes. If you've ever purchased a car before, this is unheard of. I communicated all the essentials beforehand (within 12 hours to flying down to Tennessee) and I quite literally signed and drove away. No high pressure sales, no gimmicks, just results. The service overall was nothing less than phenomenal, done largely remotely as I live out of state. I would highly recommend Sherry, Noah, and Brown Reddick Ford for your next new vehicle purchase. Some additional context - I was really eager to get into this truck to replace a 1999 econobox so I could have reliable transportation to a bachelor party coming up the very next week. I'd been anticipating a new truck on order for roughly 6 months. Her call was an 11th hour opportunity which made it possible, and her commitment to me as a customer was truly top tier service.

PG

1 review
How we checked this
  • Submitted Jun 15, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2023

Everyone was very nice and was on time doing my service

on my vehicle. I would definitely go back.

ggeorgecarol

1 review
How we checked this
  • Submitted Jun 8, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2023

Arrived at my appointment to have my 2019 F150 Platinum

serviced and we promptly greeted and received a confirmation that my service was scheduled for the appointed time. During the service, I was consulted about my air cleaner which was supposed to be replaced at 30,000 miles and it was. After the service was done, the technician went over the condition of my tires, brakes and other components checked for "The Works" service. When I went to the check out desk for payment, I was greeted by an old friend and had a nice conversation during my check out process. Courteous, competent and friendly employees from state to finish. I was there total time of less than 45 minutes. Great experience.

hanlinfarm

1 review
How we checked this
  • Submitted May 15, 2023
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2023

They have great customer service and my oil change went

great and I was in and out quickly,

debjennings

1 review
How we checked this
  • Submitted Jan 19, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2023

Always such an amazing experience. The Service Department

is fast and friendly. I tell everyone to use Reddick Brown Ford.

pattersonbrock

1 review
How we checked this
  • Submitted Jan 3, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2022

I am new to the area and choose this dealership pre

pandemic. Their lot was chocked full of cars that held my attention. Their recent oil change, tire rotation plus two recall repairs were completed with one minor glitch. A repairmen chose to smoke either in or under my car.causing the cabin to smell of cigarette smoke. I am a non smoker. I contacted the dealership as I left for another appointment and was informed that, Chris Chalfant, a partner, was unavailable but would contact me the next day, which he did. He offered to detail the entire car inside and out to remove the smell. Have not had the opportunity to return to have the detailing completed due to the Christmas holidays.

rightrw

1 review
How we checked this
  • Submitted Dec 30, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2022

Great experience. The process was very easy and fast.

Sherry was great. I would definitely purchase another vehicle from here.

Billtnt

1 review
How we checked this
  • Submitted Dec 2, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2022

Friendly and always does best to take care of us in a

timely manner. Calls when it is finished.

erainsconst

1 review
How we checked this
  • Submitted Dec 2, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2022

Service was prompt and was ready earlier than I

expected.on my 2018 F 150. Service manager answered my questions concerning smells I have occasionally while driving as well as answering questions about a recall on my 2019 F150 Supercrew Platinum. Entire staff was courteous and knowledgeable. Reddick Brown Ford is a good community citizen and a great place to do business.

hanlinfarm

1 review
How we checked this
  • Submitted Nov 23, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2022

Great customer service car was ready when promised

Good. Great. Got car in and out as promised great work

darrellsowardsDW

1 review
How we checked this
  • Submitted Nov 14, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2022

Service was on time and done quickly. The price was very

reasonable. The entire experience was great.

cpearson

1 review
How we checked this
  • Submitted Nov 9, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2022

Very friendly & always very helpful. I would recommend

them. Also, helpful with getting appointment for oil change

erainsconst

1 review
How we checked this
  • Submitted Oct 31, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2022

Had an oil change completed on my F350 and the service

adviser (Joe) was great. From the greeting to keeping me informed of the progress. Talking to me with respect about everything they looked over and letting me know what services I will be needing in the future. Awesome customer service.

jetimm11

1 review
How we checked this
  • Submitted Oct 26, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2022

Very friendly and knowledgeable staff. They are more than

willing to help in any way they can. It was a pleasure to work with them.

Buster

1 review
How we checked this
  • Submitted Oct 17, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2022

The service was absolutely excellent. This dealership has

an excellent sales department which is very knowledgeable, helpful and ready to accommodate the customer.

Kbates146

1 review
How we checked this
  • Submitted Sep 12, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2022

Reddick Brown has awesome customer service and all

employees are friendly and knowledgeable about service and parts I may or may not need for my vehicle. They also offer Military discounts (:

nparker

1 review
How we checked this
  • Submitted Sep 9, 2022
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2022

The service was begun on time and completed in a timely

manner. Bought our Edge there and have had all our servicing done there. Very good people.

cpearson

1 review
How we checked this
  • Submitted Aug 18, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2022

A super fair, easy and stress free buying experience.

Noah Gilliam made it possible for me to get the exact Ranger I wanted and gave me fair trade in for my old pickup without me having to travel to the mid-state. He even had it delivered to me for free. I highly recommend the Reddick Brown dealership.

TomOfTen

1 review
How we checked this
  • Submitted Mar 28, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2022

Amazing service, patience and complete dedication! Noah

Gilliam and his team are top pros! Took the time to assist my wife in finding the right suv. She went from a Nissan to Ford Edge and loves it!

qsmak9m

1 review
How we checked this
  • Submitted Mar 14, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2021

Brock was a great sales person answered all my questions

and made it an easy experience. I got a great deal on a Roush Raptor couldn't be happier .thanks again.

Kidd

1 review
How we checked this
  • Submitted Oct 30, 2021
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2021

Came in to service for my 20,000 mile oil change tire

rotation and all went well or at least I thought. After I left I heard a whooping noise every time I accelerated. Consequently, I returned to have the service department check out the noise. They quickly diagnosed the noise and repaired it. It seems that the air cleaner intake had loosened from the manifold and was creating the noise. Obviously the mechanic knew what they were doing and quickly repaired a minor issue for which I’m great full. The service manager felt very bad and offered a full car detail on my next return to the dealership. I’m going to take him up on that offer!

rightrw

1 review
How we checked this
  • Submitted Aug 31, 2021
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2021

Very thorough evaluation of my edge to diagnose the main

issue and found other Issue that would have soon been a problem & another service visit

Phillip_H

1 review
How we checked this
  • Submitted Jul 9, 2021
  • No proof of purchase was attached, so this review is unbadged.

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