North Country Ford Lincoln

From start to finish, he was quick, thorough, honest, and incredibly kind. I came into the process knowing exactly what I wanted — and I was very particular about the details and price range. Where others might have gotten frustrated or tried to upsell, Damion listened patiently, respected my criteria, and worked diligently to make it happen. He never pressured me, and I always felt like he was advocating for my best interest. He kept the process smooth and efficient, and thanks to him, I drove away in the exact car I was hoping for — all within my budget. If you’re looking for someone who truly cares, goes the extra mile, and delivers results without the typical dealership games, Damion is your guy. Hands down the best car-buying experience I've ever had!

Very friendly sales person an fun..

Very nice guy, extremely helpful. The entire dealership was all so nice

At one point, my service advisor was home ill and another service advisor picked up my case and the communication was once again above and beyond. I have always felt "heard" when I bring my vehicle to North Country Ford. Great customer service.

provided a smooth, pleasant purchasing experience. I would highly recommend him and the team!

North Country Ford in Arab, AL on my Explorer. Definitely great people to deal with there.

No run around or high pressure when purchasing a vehicle or when requiring service.

"normal" that I have experienced at other places. No games, no long drawn out waits, no pressure. Everything was clear - referring to the actual buying and financing phase here - "here are your options, this is what each add on brings you," etc.

Ford and had a great experience. Our sales person, Mya was very helpful answering our questions and helping us find the car we were looking for. The financial officer, Tom, was also very helpful and professional. The facility was very clean and welcoming. Overall, it was a very positive experience and we left feeling we had gone to the right place to purchase our new car.

driving the vehicle off the lot. The salesman was interested in our questions and answered them. The finance department was outstanding.

If another opportunity arises to buy another vehicle will be back to buy another at North Country Ford!

take a vehicle in for an oil change and tire rotation but I've had it with that "experience". The cost was $148 for an oil change and rotation. When I got the quote I mentioned that I bought the tires there which comes with free rotation. He said he'd reduce the price for that. Being they have that information in the computer I wondered if he would have charged me if I hadn't mentioned it. I go to the waiting area and soon he comes out and points out that my lug nuts had swollen and I should change them out..$119. I had never heard of this before nor had the other 2 gentlemen sitting with me. I asked what if I don't. He said they continue to swell and then it would be $300 to remove them. I'm 72 and used to do my car care before computers were installed. Never have I heard of swollen lug nuts (Ford parts by the way) and I didn't think to ask afterwards if all 24 were swollen or just that one. I feel I was taken to the cleaners on it. He also wanted to know if I wanted the 100K service done early for $785. I have under 92K miles on my vehicles. I declined -it's the week before Christmas and he wants me to pay almost $1000 dollars when I came in for an oil change. Last time I go to Luthers North Country. I was given the name of another service from a guy after a Luther dealership couldn't remove an oil filter and wanted to sell an oil filter housing. That's a new one on me too after 35 years of doing my own oil changes. No more lug nut money from me Luther.

rep. He was easy to talk too and knowledgeable about the vehicles I was looking at. If he didn't know the answer right away he was able to look it up. With the low interest rate it was a great time to buy. He made sure the vehicle was cleaned well for me. He responded back to all my messages right away. I highly recommend him! 10 star review his nae isn't listed below.

I called ahead and when I arrived the truck was pulled up front, running, and with the heated seats going. Very nice on a chilly day.

We were happy with the finance process as well.

explaning the process of ordering my truck .

Transaction took longer than I expected. Still have not heard when cracked windshield will be repaired.

were pleased with the value given for our trade-in. Charles and Majaaz in Sales were easy to work with and very helpful. Andrew made the financing process as painless as that can be by explaining each step and form as we went along.

selections. He worked hard to get us the best pricing, and it beat all the previous offers we had from other dealerships. We recommended him to our other family members, and they have also been offered a great deal after looking at many other places. It was a bit of a drive from where we live but well worth the trip for the savings!

ad Mimi were also great to workwith

Hoping for a little more value on our trade-in, and a service oversight on the key fob the day we picked up our Nissan Rogue could have been avoided. But the staff was friendly, attentive and professional, from the sales person we dealt with, to financing, to the service team who corrected the key fob issue when we needed to make a second trip to correct the problem Overall, a very good experience. Would recommend this dealership to others.

and made sure to do his best at helping to get us there

Country Ford. Nice facilities and friendly staff. Devon helped us through the whole building and buying process. He was very knowledgeable and kept us in the loop the entire time. Even though this Ford dealership is farther away than others, this is where we’ll be going from now on.

car visit this dealership. I can guarantee you will walk away driving in a new car of your choice. It's a straightforward, helpful, and easy process.

everything was understood. Highly recommend him!

I would recommend them to everyone. Glad to do business with them.

sometimes those words get forgotten: Yesterday a $106.36 charge was reduced to 0, have a great day - got to like it. I waited, oil and service was prompt. The only issue I encountered was Jeff Jones (inventory manager) refused to make breakfast, but did ask if I wanted to order another one

the business. We were both so pleased with our service at North Country Ford. Our salesperson, Erin Anderson, is the BEST! She has been so professional, kind, competent, and accommodating. When we were finalizing buying my new Bronco, there had been an error on the part of the store that they graciously made up for, which we appreciated. They have been a pleasure to work with.

Sales and finance people made it painless. Traveled a couple hundred miles for the deal because they were responsive.

It was nice working with them. They have always been great to us.

to my wife and I was very nice.

Sales Rep had extensive knowledge of the Explorer . Very helpful with filling out application and downloading the app .

I felt respected as a customer and overall comfortable in a task that can be difficult-buying a used car.

delivery. They were more than fair on my trade and my new Ranger was delivered just as ordered. Jeff Jones, Matt Casper and Andy Malm were the real professionals from start to finish. Will always recommend North Country Ford to anyone looking for a new Ford.

car manager on down. Everyone was friendly and made me feel wel come.

We went in on a Saturday shortly before the parts dept. closed at noon. They sold me the key to the tune of $192.00. We were told no one was there who could program it and to come back on Monday. We came back on Monday and were told the had staffing issues and couldn't service us. Scheduled an appointment for Tuesday. Only did they tell me then that we had to pay another $150.00 to get the key programmed! At no point in time prior to this did anyone tell us there was an additional fee for programming! Poor customer service to say the least! I went home and called Fratillonie's hardware store only to find out they would have sold us the key AND programmed it for $170.00! I've got a call into the service manager, but of course he hasn't returned my call. They really should have told us about this bogus "programming fee" long before I was waiting at the counter to leave with my vehicle!

He is easy to work with, very knowledgeable and nice. Larry in the finance office was nice too. I recommend North Country Ford in Coin Rapids the place to go for your used or new car. Thank you to all.

Ford. Repeat customer and plan to see him again in 4 years. Communication is very important to me. I don’t like to waste my time, wonder what is going on or not be understood. Geoffery takes the time to listen to what you want. Then he goes hunting for the perfect match. I was contacted along the way so I knew when my truck would arrive and when it would be ready. His support staff made the actual purchase easy and we were out of there in a hot minute.

next purchase, Anderw Malm and Scott were amazing. Thank you.

a lot of noise. Was scheduled for the service department, but after making me wait for almost 20 minutes he refused to look at it and sent me back to the quick lane. They said there was nothing wrong, maybe try service back in three weeks. In the meantime, I cannot drive the car for safety reasons and am missing important healthcare appointments. VERY, VERY disappointed. Looking at buying another vehicle in the next year, will NOT buy it here.

They gave me good information on my truck. Thank you very much

relaxed atmosphere. Had vehicles on hand that I wanted to test drive.

We searched for a vehicle and she didn’t stop until we found the right one. Service after the sale has been amazing.

fine, now I have a "deep sleep" issue. Mfg rep has been emailing me, so I stopped by to chat, -service manager did not take time to speak to me, so I left -issue still unresolved

6-months, and once again, Devon continues to outperform expectations. Clear 10/10 on the teams service.

North Country Ford. For several years I had my company’s work van serviced here. I have been wanting to buy a new truck for several years. Last year I worked with Jake Olson, but decided not to purchase. Recently I was ready and Jake helped me get into the truck I wanted. Jake and the sales manager really went out of their way to help me after I made a mistake during the purchase. They didn’t have to, but they did. Thank you North Country Ford. The 1.9% financing made it possible. The only thing I really want them to do is bring back the popcorn machine for those waiting for service or browsing the showroom! Keep up the good work guys and gals.

about this, but something needs to be done about how Geoffrey speaks to women on the show floor. I wanted to give him the benefit of the doubt and went to the North Country Ford dealership alone to test drive a car that I had been researching with my father. Geoffrey very obviously judged me for consulting my father while looking at cars, stating “she’s nearly 30 years old and still having her dad look at cars for her”. I simply chose to ignore this comment and proceeded to test drive the car. This car was a gift from my parents, so they came to the dealership with me a little later on in the day to finalize payment for it. Before my parents sat down with me, Geoffrey thought it was appropriate to say “you think they’ll ever cut the cord with you?” Clearly, he was referring to an umbilical cord. He then continued to explain how he “cut me a deal” when his manager wanted more money for the car, but after he mentioned that my father and husband were coaching me on what to say, his manager let it go only then. Salesmen like him are exactly why I absolutely dread car shopping and feel like I need someone there with me in order to be treated with any kind of respect. The fact that this individual presumed to know anything about me or my family instead of simply focusing on the reason I was there was incredibly inappropriate and condescending. I would strongly caution anyone from doing business with this man. If this is how he thought it was appropriate to speak to a potential client, I am truly embarrassed for him. I regret doing business here and would have passed this car up if I had known this was how I was going to be treated before my family arrived.

Quick easy process 10/10 recommend north country ford.

believe Andy) in finance.

effortless, Trey, Patrick, and Ashley, and finance were all amazing and made this an amazing car buying experience