Very good, work was performed to my liking, all work and
more was done thanks
How we checked this
- Submitted Jul 8, 2026
- No proof of purchase was attached, so this review is unbadged.


71 Albany Turnpike · Canton, CT 06019
from 462 reviews
Showing the latest 50 of 462 reviews.
more was done thanks
Very friendly staff and found a car that meet all my needs. Would definitely recommend!
— Lily
as to what going on with my car. He also helped me with getting my car bill to be more reasonable priced. I like that you can see the car being worked on. Have no complaints.
— Mplocher
Vinny was my contact and thoughtfully washed my car and arranged that it be brought back to me, so I did not have walk out and get it. I am handicaped, so I really appreciated that. It is that kind of service that will bring me back.
— Frank
car's oil changed, which was my major objective for the afternoon. Thank you.
— Dave
dealership. The car I drove in with was found to be a bit dangerous to drive , due to brake issues. I traded it in for a used Nissan Rogue and this company provided me with new Subaru to drive home with while my newly purchased Rogue was being detailed.I thought that was a great gesture on the part of this dealership. Overall , a very good experience .
personable. Vinny in the service department is outstanding.
— bclkidd
all seven of the Subaru cars I have owned through the years. They are an honest, thorough, and attentive 5-Star dealership. Their beautiful Canton, CT facility is beyond measure for customer comfort and convenience and the staff is terrific. I could not be happier with my recent customer experience at Mitchell Subaru and compliments to my advisor (Laura C.) who went above and beyond to make sure every detail of my car was attended to and all work that was done explained to me clearly. Mitchell Subaru can only be as good as the people that work for them and I can say without hesitation that they have an amazing staff!
— Rob_C
service. I appreciate the great customer service.
service rep in the business. His attention to detail, his care and understanding of his customer’s needs are unparalleled. The service I received at Mitchell in this past issue with my catalytic converter is why I have been buying my cars from them for the past 20 years.
— tcolite
change done in a resasonable amount of time.
help when an unexpected issue occurs and you show up without an appointment. They have recently assisted me with a repeated problem of a low tire pressure on one wheel that occurred just prior to a planned long distance travel trip. Kyle took the car in and after repeated testing, the technician found a slow leaking valve stem which he replaced, Peace of mind to make the trip without any problem. Appreciate their fine service.
very pleasant waiting area with view of the service bays
— ksmckula
Subarus. He is very kind and nice to talk with.
was done in less then one hour. Thank you
— Turuzzo
From the purchase of our vehicle forward the staff has been very professional and accommodating. This was the first service on our new vehicle and the service staff was extremely helpful. I was kept informed about the service process the entire time.
Laura at Mitchell was easy to work with and I was able to leave my car for the week and drive a very nice loaner vehicle. Great experience all around!
— sevencyn
with. He treats his customers the best way possible listen to their needs and wants to find the right car for you. No pressure at all. Best experience ever. Highly recommend him for everyone
— Hanna O.
overall experience. Lillyanna, our service advisor, was polite and attentive to our needs. The service was performed in a timely manner and it was a very short visit. The waiting area was clean and comfortable, and we were happy with the Mitchell Service Department.
— mark
Salesman answered all questions and added information that we did not think of.
— Pam
owner might want to have done . Also willing to fix additional problems if able . Laura was exceptionally kind to me.!!
— Hedman14
by Vinny and the team at Mitchell Subaru. From check in to check out the people involved with providing information and services were personable, professional, efficient, informative and attentive to my concerns regarding quality, price, and time. Alfred Carter A satisfied customer
Our salesman Nick Hurley could not have been more accommodating and helpful. His knowledge of the car was amazing. They were all so easy to work with.
The service was done completely for what was needed and was finished faster than the original time estimate. It also included a car wash which I did not expect, but I was grateful that it was done. All-in-all, it was a great experience.
car from the time I check in to the time my car is ready to drive away.
— jofan
She got me in fast as I was a walk on . She took time to look for discount coupons for me. She is very caring and helpful to her clients. Everyone who you meet are friendly, place is clean. Good snacks and a goid view of your car as they are working on it.
immediately upon arrival. Car was then turned over to the technician for service and inspection. Service completed in timely manner.
though I had no appointment! I needed a new tire after getting a flat on the highway. I was in a tricky predicament and Mitchell came through. A very special thanks to Matt!!
— Pam
Subaru trained technicians. My experiences here with Service have been excellent.
— Walter
Nice to have you so close no pressure of needing next service. Thanks
— Marilyn
Communication was better than expected. Thank you Mitchell Subaru. We love your people.
— Troy
great care of me. The car is always completed on time, which is important to me.
— Guyc1952
a diagnosis, and have it checked out instead of murmuring soothing reassurances and leaving the problem unfixed. They fixed the problem completely. And were friendly, too. Great dealership!
Quick check in. Great waiting area. Work was done quickly and any future items were explained thoroughly. Really appreciate the car wash. Overall a great experience
than 10. This is my second car with them and I service their cars only with them. I’m very happy with their services although labor rates are very high, I think, $179 an hour. Vinny had been my advisor for many years. He’s awesome, always gives a good advice, never extra work is recommended, only what needs to be done. He tries to find me discounts and good deals. He always tries to get me a loaner car if the service is more than an hour-hour and a half.
stopped by 2:30pm and drove home with 2025 Forrester by 5:05pm.
— jay
ahead of schedule. Thank you!
on it and was impressed that it looked like new and got very good gas mileage. I stopped by a couple of months later to ask questions about the electronics and they were very nice about explaining things. I just brought the car in for service and got a rental car for the day, with very courteous staff.
received from Jason Ford. He has sold me 16 Subarus so far and I have been pleased with everyone of them. Jason is knowledgeable and I will always deal with him and only him. So he cannot retire! Ever!
everything thanks I recommend to anyone
— Juan D
comfortable waiting area for their customers.
— tcbblegs
the whole car buying process. Ryan from the finance department was very professional and helpful too in completing the paperwork very quickly making the delivery of our new car a pleasant experience. Thanks Jason (JP) and Ryan.
— RUBYRAM
They have always been professional, and take great care of our car.
He was always patient, professional and explained everything clearly. He also showed me the proper use of the automatic light control.
easy to access, customer service has an indoor dropoff and an immaculate waiting area.
friendly! Service on my car was great!
— VNICO
excellent. I highly recommend this business.
— kara
Facility was clear and service rep was knowledgable and polite.
reviewing car models and options. The whole process was very positive.
— Peggy
Vinny was knowledgeable and explained every important detail. Work was completed on time.

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