Midwest Superstore

Service was completed as planned.

about our needs not. Worried about his pocket.

Told salesman I wanted it to be fast and he made sure it was.

start by AAA yesterday and needed a new battery which they replaced. We were treated very well and explained what it needed and we brought it home yesterday.

It has been efficient with short wait times. The service personnel are knowledgeable and responsive.

They provided a customer service vehicle with a driver to take me back to the office.

Bought my truck via Toyota Smart Path. Craig was professional, courteous and helpful. Overall great experience. Highly recommended.

bottom of the cab in front of the rear tires started to peel off. The body shop got it in, and repaired it. Now than a month later it's peeling from the bottom.

labor charges were ridiculous, and charged $30 for a hazmat fee for changing a $60 wire. My total cost was $515. $75 of it was for an update on the radio/navigation system that is a problem with many Toyota cars in that year. I think that should have been a free upgrade since it has a service advisory on the system.

Jason was the financing wizard... they were all AWESOME!!! Don't ever deal with Eddy's, just come straight here and you'll save yourself a huge headache and probably some money, too!!

respecter of people. Quality products. Thank you very much.

Customer service vehicle with driver for both to and from worked out great

and top notch service technicians, especially Jonathan, Craig, and Coral !

with. He followed through on every step. Excellent service.

Service is great. Sales very fair and professional. Highly recommend.

oil change/filter department. He is the ONLY one that we have work on our vehicle for the routine maintenance issues.

appointment. Completed in a reasonable time.

stressful experience much more pleasant. They worked with my insurance company to ensure all damages were going to be taken care of. Their communication with me was amazing. After they took my car apart, they had me come back up and showed me the damage underneath the visible damage and how it would be repaired. Craig kept in touch with me regularly through email and always answered my questions in a timely manner. He told me my car would be completed in 3 weeks and it was exactly that timeframe! My husband picked my car up for me since I work out of town. I was so pleased to see the work completed by the technicians. My car looked brand new again! Not only did they repair all of damage, but they cleaned my car inside and out. My car looks amazing!

eager to make us fill comfortable.

. Friendly and courtesy. No long wait time. Clean waiting area. Everyone was very nice.

Was kept up with status of service. Really enjoy the free ride to work and back.

Quick Service. Everything taken care of efficently. Great waiting room and free coffee. In and out in less than 1 hour!!

completed in the time frame I specified.

Always a pleasure to do business with. Michael and Craig both knowledgeable and helpful. Found Chris Bell to be very professional.

Christy Bell the business manager is a pathetic excise of a person. Said I was approved and since the irs sent me a random accuracy letter that could take 120 days. A simple return Happens to alot of taxpayers. The IzrS said I didn't do anything wrong. They can just randomly review your return by a representative and not electronically. I was told I could use my pending tax refund and never given a deadline and the salesman said there was no deadline for refund. It's the irs who has any control over them. After having vehicle I thought I owned or 2 weeks and lost $100 in insurance. Christy Bell tok the vehicle back and I never was approved Other car dealerships do this tactic also. Beware!!!! The BBB amd Kansas Consumer Commision and the state Attorney General is on this. *******************************(*(*( UPDATE UPDATE Update Update ON CHRISsssy BUTLERS RESPONSE FROM Midwest FORD BIG LIAR!. DONT BELIEVE THEM!!!!! Beware they will scam you. If you go there you have been let know ahead of time and they will rip you off Christy Bell makes me sick!

I have purchased vehicles from this dealership in the past always a good experience working with Ron.

vehicles I was interested in. He had the vehicles ready for me to test drive when I arrived, which helped the process go quickly. Chris accommodated my needs very well with the financing.

helpful and kind and had a great experience

Service rep prepared for arrival. Servcie was performed in a timely manner.

what the codes were for the services I needed. It was eventually figured out.

knowledgeable, courteous, person to work with. I wouldn't trade Craig for anyone else! Thank you Craig Brown, you're AWESOME!

it new in 2013. In nearly 11 years I’ve never had a bad experience. Would recommend them to anyone.

anyone. It was a great experience.

This is the second vehicle we have purchased from Midwest.

I wish the service dept answered the phone when scheduling an appointment rather than the automated system.

expected (almost two hours).

for any purchases or service. The staff is friendly and helpful. I can always trust that the service department will take good care of the Rave4.

He also helped me understand the technology .

HELPFUL AND GOT ME RIGHT IN TO HAVE MY CAR LOOKED AT.

Sales staff was very knowledgeable and the finance person took the time to go through the paperwork so there were no questions on my part.

Friendly people. Nice clean area to wait in.

Everything went well. Overall excellent customer service. Satisfied customer.

Service is completed in a timely manner. I will continue to get my service there.

They communicated with me through the process as I added mud guards to my Camry. I am always grateful when people double check.

timely manner. Completed the oil change and rotated the tires. They kept us informed about the time provided us a shuttle to a restaurant so we could eat breakfast while they serviced our vehicle.

I got the exact car I wanted. I got mostly the price I wanted (MSRP). Just some hiccups here and there. When making my deposit and down payment, there was zero mention of a fee for using a credit card instead of other methods. There was a $500 markup (admin fee) that they refused to waive. They also force you to purchase a ceramic coating ($388). They advertise a completely online purchase, but required me to complete paperwork in person. They had months while I was waiting for my car to be built to schedule a time for this, yet waited until a few days before my car arrived to spring it on me. As it turned out, this was just so they could do a hard sell on the extended warranties. The guy really wouldn't take 'no' for an answer. They also didn't send any info in advance, so that I could make an informed decision, so I just went ahead with it. Then, when I found out it was a poor deal, it took FOUR followups for me to get the warranty cancelled.

They also have a great service department, friendly staff as well!

Several said “Good morning” even. Looked at the big picture suggesting to add an oil change since I had come so far and would give me the best advantage of my two free oil changes.

Prius needs. I drive to Hutchinson from Wichita because of that level of trust.

particular the the sales staff. Craig is always very accommodating and works out all the details with you.