Mercedes-Benz of Huntington

at Mercedes Benz of Huntington. I would recommend him to anyone and everyone for their car buying needs always ! Go see Brian at MB Huntington!!!

person is amazing and very approachable.

We also appreciate the professionalism and knowledgeable team. Thank you

James’ professionalism & helpfulness really made me feel comfortable during the process. Everything flowed super easy and I’m SO happy with my new car! Thank you again James

Huntington. Brian Haney and his crew were incredible to work with. Brian was extremely professional and amiable from start to finish. This was my first SUV. I got an amazing car for a great deal. I would recommend Brian to anyone looking for a Mercedes Benz.

experience would recommend anyone to go there thanks again

dealership. He brought such great energy and was very knowledgeable on the vehicle! I got a great deal & I'm very happy with my purchase! I highly recommend Mercedes-Benz of Huntington & salesman James Jack if you’re looking for a vehicle!

James Jack was really helpful finding us exactly what we were looking for and arranging mostly everything over the phone so we didn't have to spend a whole day at the dealership. Would definitely recommend to anyone in the market for a Mercedes.

considering it is an older vehicle. I decided it was time to get a new vehicle. I met with James Jack, who not only was knowledgeable, but was very kind and patient with me. I love my new Mercedes! I highly recommend James if you’re looking for a new vehicle

He was with us the whole process of both trading in our old Mercedes and assisting us in looking for others.

questions, as I am currently considering buying a Mercedes.

Huntington service department. I took my car in for an inspection, and they claimed it failed due to the tires, which they had installed brand new only two years ago and which have now only about 22,000 miles on them. I pointed out that the tires should have some warranty and that they might be defective. I mentioned that Cooper Tires has a history of defective products and had to recall 430,000 tires in 2021. However, they insisted that the tires had no warranty and that it was normal for tires to wear out at 22,000 miles, claiming they were not defective. I told them that while they might be right, I would like their statement in writing. At that point, they changed their tone and completely refused to provide it in writing. My main argument with the Huntington Mercedes team is that if they say the tires have no warranty and are worn out after only 22,000 miles, then they should be willing to put that in writing, especially since they claim there are no issues with Cooper Tires.

department for several years getting my annual maintenance done. Now I will never go back. It took 3 days to do routine work and my service agent never bothered to give me updates on the status of my car, then he was condescending and rude when we asked about it. Complete lack of customer service!

I highly recommend MB of Huntington for all your Mercedes-Brnz service needs.

Have previously reviewed the sales force - this time - the accolades belong to the service dept. Joseph Heyenoort was fantastic. He kept me updated and did everything in his power to correct my issue. I had an intermittent condition, and Joe even called in his shop foreman (Pete) to solve it. Pete was knowledgeable and demonstrated uncanny product knowledge. Both these gentlemen were consummate professionals. They showed skill, interest, and understanding. Should also mention, the entire staff I encountered in Service were warm and welcoming.

Mercedes Benz of Huntington in Long Island, New York on June 15th 2023, this was for a used 2016 AMG GTS that I purchased with 31,644 miles. The technician that performed the inspection missed easily identifiable damage which includes a damaged front right inner fender liner, a huge transmission leak, a audible gear wine from the transmission, very worn brake pads and rotors, and missing bolts from the rear transmission cover. The only things the technician noted were the tires needed to be replaced and a leaking front right strut. I’m very disappointed with this service and the dealerships communication with me to get this situation resolved. Below I have photos attached of the deficiencies noted above along with my communication time line with your staff and their names. 1. Call number #1 asked to be called back by the service manager 2. Call number #2 left service manager a message never received a call back 3. Call #3 asked to speak to the general manager Dennis Scheller and left a voice mail asking for a call back 4. Received a call back from Dennis Scheller on Friday July 7th at 1430, Dennis told me he would speak with service advisor Joe Sansivero and call me back Monday july 10th 5. I called Wednesday july 12th @ 12:32 to follow up with Dennis and left a voice mail asking for a call back(never got a call back) 6. Called Thursday July 13 @ 1153 spoke with sales associate, and asked to speak to Dennis was told he was in a meeting so I asked the lady to take my information to pass to him left my name and number and ask to be transferred to his voice mail where I left a message asking for a call back 7. Emailed the dealership Principal Mr. Buzzeta and CC Dennis Scheller and Joe Sanvivera on July 19 @1058 am letting him know what is going on 8. Steve Young the service manager called back July 19 @1143am to apologize saying he never got my messages, he stated “during the PPI we should have pulled the transmission cover and saw the leak” and asked if I wanted to speak to Dennis and I let him know I wanted to speak to the dealership principle Jim Buzzetta 9. Steve Young the service manager asks me to call, him we have a conversation @2:57pm he tells me that Mercedes Benz of Huntingtons stance is that they are not responsible even though when I spoke to him earlier in the day he said and I quote “during the PPI we should have pulled the transmission cover and saw the leak” As you can imagine this situation has cost me time and money, I would not have purchased the vehicle if the deficiencies noted above had been included in the PPI report. I would NOT trust Mercedes of Huntington, they did absolutely nothing to correct their own negligence.

you! Mercedes-Benz of Huntington is not the place you want to go if you expect them to care about the car you just spent thousands of your hard-earned dollars on! After traveling all the way from Philadelphia and giving them a 10k cash deposit for my car, then spending another 3k for an extended warranty for a certified vehicle, I was treated like a homeless person on the street. They absolutely don't honor their agreement or stand behind the cars that they sell! Once you give them your money, they could not care less about you and the car they just sold you! Just 3 weeks after I purchased the car, I went to get it inspected at a Mercedes dealership in my area. I was told that one of my rims was cracked and to pass inspection, I had to pay $1,045.00 to get a new rim. The rim was 3/4 cracked on the inside of the car, which could not be seen when I purchased it. It’s now 2 months later and I' am still chasing after them to try to resolve this issue. Even though I know for sure that I didn't do this, I was willing to split the bill, but the manager continues to dismiss my issues. Why should I have to put 13k cash down on a certified vehicle, and then have to spend another 1k 3 weeks after my initial purchase????? I have never in my 53 years, felt so disrespected, dismissed, blown off, and ignored after spending my money, as I’ve felt doing business with them! At this point, I don't know if it's because I'm a woman, or because I'm black woman, or because I'm not rich and didn't spend 100k on a top model car. All I know is the treatment that I've received is unacceptable! Mercedes Benz Corporation in general sucks, as you have to climb mountains and swim oceans to get a response from them and then all they do is pacify you. In total I have made over 30 calls between the dealership and Mercedes Corporation since the end of December 2022, and my issues still aren’t resolved! I wish I never bought this car. I've always wanted a Mercedes, and now that I reached the time in my life where it was feasible to buy one, I must say I'm deeply disappointed and unhappy with this whole experience. I should have gone with my gut feeling, and bought a Lexus instead, because they definitely don’t hold up to their prestigious name, so think twice before buying a Mercedes, especially from them!

the GM Dennison but know this, they will never honor a competitive offer and then will teat you poorly and insult you bc of you different opinion, especially the used car manager. I've purchased over a dozen vehicles from here from 2014-2017, and this is how they treat their loyalis customer. Sad but times have changed.

GOOGLE REVIEW THE WORST

Big Steve is an expert salesman. He was knowledgeable about our first foray into the EV world (purchased a EQB 350 that we love!). We ordered the car in June and he kept us abreast on its production and delivery in October. He also helped us with the state & federal tax credits that are substantial. Wahid did our financial transaction. He also was very professional, offered us the typical options but was not at all pushy. The concierge gal (sorry forgot your name!) was incredible and knew every nuance of this highly technological car. All in all, a great car buying experience!

Finally My Brother and I just bought our first Mercedes S class! What an Amazing beast of a vehicle! What was more Amazing is the way we were treated at this dealership! Very friendly, helpful and professional staff. Had one of the best experiences ever. It was quick, painless and within the same day. No hassle, no waits. Our Salesman David Kim gave us the best experience ever. Probably one of the most honest and polite Salespeople we've ever met! You can't go wrong with this place. Will definitely shop here again! Thank You. You got a customer for life!

informative. Buying this car was probably the easiest purchase we made this year. Thank you for a great job all around.

Tom, our sales person is very efficient,responsive, straightforward, no gimmicks other that paying over sticker price. I understand that in current automobile market it's a common practice, but Mercedes take it to a all new level and excessive compare to other brands. I have been a loyal Mercedes customers for 15 years (although first time I am being from Mercedes-Benz of Huntington). Unfortunately, loyalty does not mean anything and it 's a little disappointing from such a brand. With that said, our Sales persons really did everything in this power to give us a better deal. Also, when we saw the car in the showroom the car had all-weather heavy duty floor mats and it was pointed out to us as great benefit for the winter month and that the carpet floor mats were also provided. They were actually in the trunk, still int their factory packaging. It is not only after couple of days I picked up the car that I realized that the floor mats were switched. The car has now the carpet mats but no all-weather mats . I notified the dealer, our sales person got back to us very quickly and told us that they were not included and send us a copy of the factory list of items that were included the vehicle. I find it very misleading that they would display the vehicle with something that is not included in the price, specially that all along the vehicle in the showroom is the actual one I was looking to buy and bought. If that the case it should clearly say "All-Weather Mats are only for display purpose " and available as an additional option. It is not a big deal, just disappointing.

fired.. salesman and the service was the best!!!!

Two mistakes in their favor. $2600.

knowledgeable and very easy to deal with. I would highly recommend this dealership and Jordan in particular.

signing of the car to the delivery. Very helpful

Huntington. The entire sales team was very transparent and direct. By far my best experience purchasing a vehicle.

. most professional dealership in my experience.

Very knowledgeable and a pleasure to work with.

The very reason I wanted to buy Mercedes.

our new vehicle. Harez made the process smooth, easy and enjoyable; a true professional. Looking forward to working with him again in the future.

Will highly recommend to friends and family ! Thank you !

Tully was a pleasure to work with - he is knowledgeable and pleasant to work with - handled my service quickly and efficiently

arrived detailed and all paper work in order

of Huntington. He was knowledgeable, professional, and extremely easy to deal with. He kept me updated on the status of the car and made sure every aspect of the transaction went smoothly. Everyone at the dealership was friendly and welcoming. Great establishment!

VA. He was so responsive to our needs that I took the Acela train and Long Island Rail to get to Huntington, NY and bought a GLC300 from him. Great experience all around. And even after a couple of months he still reaches out to make sure everything is good. He also ordered a part that was hard to find and kept me informed until it was found and shipped. He cares and he follows through. He is now my go to advisor for all our Mercedes purchases.

years and because of the service I was given, I am back again. My dealer for life. I would like to give a big shout out to Jordan Haas. The second time dealing with you, was as great as the first time. Thank you.

patient. Detail to every step of the way of vehicles.

within the two years. I have to say every delivery is a smooth and flawless transaction. Jordan is an amazing, outstanding, and professional client advisor. I personally worked at another high end dealership and client advisors like Jordan are rare. I was the client that was somewhat difficult when it came to the vehicle, the packaging and the price BUT Jordan and Mike made magic happen. They have a client for life. I will definitely be back to purchase my G Wagon in a few yyears. I have already referred friends and family to this dealership.

of Huntington. My sales person, Jorden Haas couldn't have been more accommodating in all aspects, from the beginning, to the day I finally picked up my new car. The Service Department, especially Eric Grobert my service Advisor is the nicest and best at what he does. Those two reasons alone are why I keep going back to Mercedes-Benz of Huntington.

Jason yang as we waited for our class cla to arrive in the country. He kept us up to date so there was no mystery.

fantastic to work with taking the time to fully understand exactly what we wanted. They fairly negotiated and made recommendations based on our needs to build the best Mercedes’ we have ever owned! Hands down best dealership we have worked with!

courteous and refreshing professional throughout our entire purchase experience.

Jason was very professional and made the process so simple.

more helpful to help us through it, Tom from sales and Mike from financing were both very responsive with all our questions.

From start to finish, even after they got my sale. Tom Aveni is a pleasure to work with as are Wahid, the finance manager, and Connie who walked us through the 10,000 features our new SUV possesses. Highly recommend to anyone!

more importantly, as presented. There was nothing for us to do but drive our new MB home. Jordan was great and knowledgeable as always, and Mike truly supported the backend without a hiccup.

person. I have been leasing MB vehicles for several years and decided that the GLC SUV I had leased 3 years ago is my favorite ever and I wanted to buy it. Brian was great. He's very professional and personable. He answered all my questions and showed a lot of patience when I vacillated back and forth with the purchase options! Aside from spending 2 hours there, it was a very nice experience.

been driving Mercedes Benz vehicles for over 30 years and he is by far the most knowledgeable and professional salesman I've ever dealt with. He deserves an immediate promotion!