McCarthy Auto World

The management is dishonest and doesn’t care about customers. They were unprofessional, misleading, and made the entire process frustrating. This place might’ve been good years ago, but now it’s just a mess. I wouldn’t recommend buying here to anyone.

that got my car in and out fast!

Repeat business at this dealer and happy with the results

Willing to provide a great truck buying experience. Very helpful. Great communication open and upfront with everything

I did not feel pressured to buy. The dealership was clean. Everyone was very organized. Marty Thompson was my Facebook contact person and he had the car I was interested in ready for me to view and test drive. He was very knowledgeable in the cars features and did a good job showing me and explaining things to me. It helped me make my decision to buy. A negative was how long the entire process took. Perhaps potential trade ins could be inspected while you are test driving or doing other paperwork. Also, IMO the salespeople should not have to use their own money to buy customer a can of soda.

Treated well. Quick response. Not too much pressure to buy. Friendly. Will come back

vehicle at about 3 pm becausethe onstar did not work. Also My trade in was valued way lower then anticipated. But the dealership did give me an additional 500 dollars after i asked. Otherwise my salesman Marty was a good guy and the buying process was pleasant.

He showed that he was knowledgeable about my new Buick

The appointment was completed in a timely mannner

Doesn’t even offer to come and get it like other dealers I have dealt with.

! The entire process was easy.

though sale and paperwork very much. We had questions and Josh was very much in a hurry to get the paperwork done and seemed very defensive or frustrated and not very kind because we were working with a private seller who wanted to go through the dealer for all of the paperwork in order to get a tax rebate or trade in on his own new truck he was purchasing from McCarthy's lot. (Not our choice). There was an additional 200 dollar fee that we had a question about on our paperwork, but the private seller did end of paying that-which was appreciated. When I was leaving, one of the older gentleman working at McCarthy's in a blue shirt, was rude to me and said that I should have "at least split that cost with the private seller," which I did not appreciate, and it was none of his buisness to say the least. The whole thing made me feel uneasy and I wouldn't want to go back.

My brother noticed a coolant leak that is common in that model and I asked them to have their shop look at it before I bought it. They said they would look at it in the morning and I could buy it tomorrow. They laid out a sheet of paper that they said I needed to sign to acknowledge the terms they showed me. I asked them if this was me buying the car and Isaac Super (salesman) said no. My brother said that it looks like a purchase agreement. The salesman said "I'm super tired and I only started here three weeks ago. I don't know how things work here." Thank god we pressed them and got out of there. This was a slimy experience and ruined what seemed like a very good deal.

good at expelling the various options and controls.

I called and John set up an appointment for me to see it. I saw the vehicle on the sidewalk and John met me outside. He went over the vehicle and also showed me another. He was very professional and I appreciated that.

The service is great and the people are knowledgeable . Keep up the good work McCarthy Auto world

Nothing but first class experiences when purchasing vehicles from there

pressuring us to buy.

work together to help each other to keep the process moving. I have never seen since great team work at a car dealership.

needs when I’m purchasing a new vehicle. They explain all issue’s to me if I have any. Thanks to everyone that helped me get into my new car.

Answered all my questions and got me the vehicle I wanted.

expectations. Provided excellent training on all features of my new Acadia Denali

very responsive to questions and accommodating our schedule. John is a very down to earth person and we never felt we were being pressured. Hw was able to answer all of our questions and concerns.

and listened to the details we wanted, Then delivered as promised

He did a great job finding me a vehicle and taking care of my needs. Even after I picked up my vehicle, he helped me set up things and took the time.

The next day I called him to let him know the passenger side mirror was not working. He spoke over me, was loud, and said it worked fine the day before. This is an indirect accusation in addition to him talking down to me. I’m pretty upset!

All departments. Everyone is friendly and knowledgeable . They will go the extra mile to make sure you are taken care of and completely satisfied.

helpful they answer all my questions the get my use car.

a purchase and Josh on the administrative side. Extremely knowledgeable, helpful and courteous.

He listened to what I was looking for, followed up with all of my questions but did not pressure me. The experience was very good.

Salesperson was excellent in understanding my needs

Friendly and helpful. Very patient setting up my sound and na ligation sustem.

and helpful with setting up all the features in the vehicle.

to get me to buy something I had no interest in. I asked 6 times just to order what I wanted but kept being told a variety of excuses. They finally agreed but then came back saying it would be 10,000 over msrp. I said that was ridiculous to take advantage of the current market like that. Sales manager came over and told me “we need to keep the light on you know” Stay away from these guys!!

especially wonderful. Biggest problem was not many cars, but we found one that worked for us.

purchase of my vehicle were more than helpful and polite.

hard-working. This dealership came through for us when nobody else could. No surprises or gimmicks. Straight up hard working and honest team.

checked everything out

very personable and listened to our questions and concerns. The paperwork was handled quickly and we drove away happy.

and fun to work with. A specia thanks to Marty. We love our 2018 GMC Sierra

instead of my wife who he knew the auto was for

there

vehicle. Jim and the Team where great ! love MY NEW GMC THANK YOU

vehicle. Would recommend McCarthy Auto World to purchase a vehicle for a great buying experience.

pleasant, and listened to what we were looking for in a new truck. Smooth transaction with financing and and overall great experience.

pleased with the experience at McCarthy. JB did a great job going over the functions & set up our new Acadia.

JB and John. Very thorough process while explaining in detail the modern changes of a new car. McCarthy has been our service dept. for vehicle maintenance for many years with James being my ‘go to’ man. Thanks to all!

all my questions. Explained all options of the available vehicles and went through the truck options on delivery. Great job!

more fun !! Would highly recommend Josh and the. McCarthy dealership !!!! The fiancé department could of a little better explaining the rates

were interested in buying. After further discussion we decided to go with a new vehicle because of the zero financing offer.