Marshal Mize Ford logo

Marshal Mize Ford

5348 Tennessee 153 · Chattanooga, TN 37343

4.8

from 1,303 reviews

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Reviews (1303)

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Showing the latest 50 of 1303 reviews.

SalesJuly 2026

Very helpful and worked very hard on financing.

Awesome financing department. I am a return customer and they have done a great Job. On Both of my Purchases

steveohere37

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Daniel and our finance guru Sebastian were absolutely

amazing. They got us in a new truck at the payment we needed and were so easy to work with. If you are looking for a new or new to you vehicle, I highly recommend Marshal Mize Ford in Hixson TN.

The Jacobs Family

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Great service, followed thru with promises.

Would recommend for future purchases. Prices a little steep

2 great greats

1 review
How we checked this
  • Submitted Jul 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Ian was a super helpful sales person.

Everything went smoother and faster than expected. A++ service. Would buy from this dealership again again.

jen.lockhart2146

1 review
How we checked this
  • Submitted Jul 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Great place, Brad was courteous, efficient and incredibly

helpful. Shaun worked a deal that made since for me and I really appreciate everyone's help. These two know how to help you find the right vehicle at the right price for you. After settling on the deal, I was in and out in less than 45 minutes! Good people here.

Dukes

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Brad Doty was awesome.

He was very helpful and informative on the vehicle I purchased. I would most definitely recommend him to others. The gentleman who worked in the finance area was great also. Thank you

JohnLane

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Genuine honesty 💯 They ensure peace of mind and no

regrets. Referrals are essential for all!

lc-schreiber

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Hunter and Brad were just super to work with.

Both of them were nice and friendly and understood exactly what we were looking for. Easy to work with. They wanted us to be happy. And we left their with a brand new car.

tinahenga

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Brad was great!

10/10 would recommend if you need a car. Financing was easy and fast .

Rhonda

1 review
How we checked this
  • Submitted Jun 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

This dealer: Easy Fast Friendly Efficient This was

our 2nd purchase at Marshal Mize Ford and won’t be our last. By far an excellent car buying experience!

k.haun

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Super easy and great to work with.

Brad was super easy to work with and got us into something easy!

cassiek679

1 review
How we checked this
  • Submitted Jun 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Marshal Mize Ford is unethical and deserves no one's

business. They just tried to sell me a 2010 Lexus that "passed' a full inspection in their service center. We brought it to our mechanic who found NINE THOUSAND DOLLARS worth of problems and said they had steamed cleaned the bottom of the car to hide the leaks. They also have a non-negotiable $800 doc fee!!!!! DISGUSTING. PREDATORY. DISHONEST. UNETHICAL.

JennP

1 review
How we checked this
  • Submitted Jun 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

To be quite honest we didn’t buy the Transit van from

Mize. Mainly because on their advise. They told us it would be better for us to make our purchase at the dealership where they found the van we wanted because it would save us thousands in transportation fees. The salesman Cory and manager Greg were some of the best people I’ve met in years. Honest. Helpful. It was truly a blessing. I would recommend getting your next vehicle from this young man, Cory in a second.

revmark

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

They only had one oil change tech I was told.

In his rush to finish my bronco he left the lid off the washer fluid and seemingly never filled it. I put half a gallon in once I arrived home. Everything else was fine.

valhalla

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

They pick up and deliver.

Great service for us older, retired people who don't drive much.

kimberliep

1 review
How we checked this
  • Submitted Jun 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

They were very efficient in finding a solution for our

issue. Very fast and helpful

Jasonsmb

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I am 64, 35 year retired Navy and 10 year government

empoyee so I KNOW xx whenI see it, Could NOT BE more happy with my exoperience at Marshal Mize Ford. I paid cash for a 2025 XLT Ranger. Salesman Chris Bellows was THE BEST. No pressure, I told him what I wanted and he GOT IT DONE. Picked it up today and the signing and acccetance was easy and seamless. Chris then showed me the features, by the time we were done, I didn;t know whether we were flying to Mars or I ws driving my truck home. THE BEST car buying experience EVER

dude

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I bought my car in 2013.

Marshall Mize has always taken very good care of my car. Staff fun to talk to and they always explain everything. Great staff!

[email protected]

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Very professional and organized group.

We were treated with respect and courteousness. They were easy to do business with a very smooth and accurate transaction.

Mc4ii

1 review
How we checked this
  • Submitted May 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Exceptional service from everyone at the dealership.

Easy, online service scheduling and follow up afterwards.

Mike R.

1 review
How we checked this
  • Submitted May 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Part for windshield washers were ordered and received

quickly. Was able to schedule the replacement and repair with Jaime. He had already informed me of the cost of the repair. The work was performed quicker than expected and I was soon on my drive home. Excellent service.

cowilkie

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brad Doty was a great salesman to deal with who was not

pushy and very easy to work with on the purchase of my super duty I will definitely do business with him and Marshall Mize for in the future. So happy with my purchase from this dealership.

jaycope03

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Seth Cline was such a wonderful salesman!

10/10 Would reccomend dealing with Seth on any car buying/selling!

Duncdunc123

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Our sales person Brad Doty was helpful and very

professional. We would buy here again.

Myra_frazier

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Had a great experience buying a new truck.

I can highly recommend buying from Marshal Mize. A special thanks to Ray Torres.

Dmcmurry5942

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

They were able to fit me in quickly to get a battery

changed and provided quick and professional service

Stevess

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

The service advisor, Carlton Harris, was efficient and

helpful. I would give him 5 stars.

scstrunk1

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I was able to schedule an appointment for my F150 and

wait for it to be done. No problems with only an hour wait.

gatkinson248

1 review
How we checked this
  • Submitted May 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Callie Doyle was a delight to work with when I bought my

used car at Marshal Mize. She was friendly and professional and not at all pushy. The car I traded in was 9 years old so did not have the newer technology. Callie was very patient showing me all the new "bells and whistles" on the newer car, and told me to text or call her if I needed anything after I drove the car home. The finance manager, Zach Ables, worked with me on financing to get me a monthly payment I could afford. I'm loving my "new to me" car!

DK

1 review
How we checked this
  • Submitted May 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Marshall Mize Ford is an excellent dealership and

generally easy to deal with. My only issue with them is the decree from their finance department to make the customer pay credit and debit card swipe fees. I feel certain these fees have been covered for years as a cost of doing business, just like electric bills or property taxes. All this does is pad their profits in a way that is off-putting to virtually all their customers.

mqjq

1 review
How we checked this
  • Submitted May 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I appreciate how helpful Nate Greene was and appreciate

the info about my truck that one of your technicians shared with me.

Yesmar22

1 review
How we checked this
  • Submitted May 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Everyone is so nice and helpful.

Jamie Harris is excellent to work with. He’s always been helpful when I go in or have to call.

Lchesmar

1 review
How we checked this
  • Submitted May 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brad and Nick were excellent in helping,this was Nicks

first sale,he was honest with me if he didn't know the answers he would say he didn't know instead of leading the wrong way, Both men were great

Charles Kaylor

1 review
How we checked this
  • Submitted May 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Great employee pricing!

!! Most competitive. A-1 Salesman Cory, courteous, friendly… Not pushy!!! Sales Mgr Thad helpful; Zach in Credit got us Lower % than our Bank!!!superb Dealership!!! Bob Wynne

Lwynnne

1 review
How we checked this
  • Submitted May 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

My experiences with the Marshal Mize Service Dept, mainly

Jaime, have been excellent, rating a 5.

cowilkie

1 review
How we checked this
  • Submitted May 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brad Doty was excellent to work with on buying our new

car. Very professional and courteous, definitely giving him and the dealership a 5 star rating!!

kaynric

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

What good guys at this dealership.

Brad ROCKED it today. One of the easiest vehicle buys I’ve ever done.

Cw1019

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

They were quick and extremely helpful with the services

they provided on my visit to them.

zrlauer

1 review
How we checked this
  • Submitted May 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brad was very helpful he answered all of our questions

and concerns. One if the nicest sales guy I have done business with.

Lisahelmes

1 review
How we checked this
  • Submitted May 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Convenient location, friendly staff and dependable

service accurately performed. Have purchased several vehicles at Marshall-Mize. A very satisfied customer.

Frank

1 review
How we checked this
  • Submitted May 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

They are Excellent.

They care so much about you and .They Treat you like family.

daveearn86

1 review
How we checked this
  • Submitted Apr 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

The service department is very courteous and

professional. I am always confident that they have the expertise to take care of my Bronco

jgoliver

1 review
How we checked this
  • Submitted Apr 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

They were helpful in getting me in to have the service on

my 2021 F150 pickup. I didn't have chance during the weekdays because of work. They were courteous and took care of my truck in a timely manner. Thanks

Tony

1 review
How we checked this
  • Submitted Apr 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Brad Doty found the truck I wanted.

.great guy..professional!! I highly recommend. Thanks Brad!!

Squaregrooves

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Hunter was a great salesperson.

He was knowable and polite. He made quick work for-us!

brockcb

1 review
How we checked this
  • Submitted Apr 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Corey Washington has always been amazing with working

with us for 3 cars now he always works out amazing deals for us

fullbuster75

1 review
How we checked this
  • Submitted Apr 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Having never been to Marshall Mize Ford previously we

came in looking for a specific Maverick and we were not disappointed with the service we received. We were fortunate enough to be connected with Chanel Perry as our sales representative and she was fantastic, friendly and extremely knowledgeable. We had probably one of the easiest car purchasing experiences we've had in a long time. Chanel worked extremely hard to locate the Maverick with exactly the features we were looking for and communicate what our options were, making everything easy to understand. And to top it all off, Chanel and the entire staff we worked with were extremely kind and friendly toward our 6 year old who was very interested in everything at the dealership. I strongly recommend them if you're looking for a good car and a pleasant experience buying.

jayliegl

1 review
How we checked this
  • Submitted Apr 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Great experience with them.

The service advisor was excellent and very informative. Will definitely be back

cnonic

1 review
How we checked this
  • Submitted Apr 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Paul Hubert was a great help.

Really appreciate him. Great dealership. Thanks to Paul and Todd.

matt

1 review
How we checked this
  • Submitted Apr 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Easy, friendly, knowledgeable and not pushy, they

answered all our questions and made the buying process easy.

Kat Liegl

1 review
How we checked this
  • Submitted Apr 13, 2026
  • No proof of purchase was attached, so this review is unbadged.

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