Levittown Ford

deal and does what they agree to do

No unexpected fees or xxxxxxxx. Highly recommend. One thing that can be worked on was closing took too long, but otherwise honest and fair transaction.

everything about it. The whole process was simple and Matt had answers to all my questions. I gave him what i was looking for and he delivered!

respectful - not pushy. Highly recommend. Matthew Monahan is the best, definitely ask for him.

beyond to make it work! He is Super helpful, nice and knowledgeable ! I dealt with Waeil for all things financial and he was awesome to work with as well! Great dealership and buying experience!

dealership. They were very helpful and would recommend them to purchase a vehicle

disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Outlander but was given a Bronco Outer Banks instead after signing the lease. There is a clear difference in size between the Outlander and the Outer Banks that I was given. It was dark when I picked up the vehicle, because of which, the size of the vehicle was not immediately apparent. When I returned the next day to express my dissatisfaction, I was told to provide additional funds, without specifying the additional amount necessary to obtain my desired vehicle. Additionally, throughout the process, the salesperson assured me that maintenance and coverage would be provided for the entire lease term. However, after signing the lease, the manager contradicted this assurance, stating that the maintenance and coverage would only last for one year. This bait-and-switch tactic is unacceptable, leaving me feeling misled and exploited. Such actions reflect poorly on the integrity and professionalism of your dealership. When a person walks into a dealership, there is an expectation that they will be treated fairly and respectfully. The sales force employed at your dealership lack integrity and honesty in their practices, as I am now stuck in a 3-year lease in an undesired vehicle, which I am certain, is a vehicle that you simply wanted removed from your lot. Further, I specifically requested a 2-year lease term but was told that it could not be obtained. I am certain that I am not the only complainant as the deceptive practice was presented so seamlessly. I am hereby sending a copy of this letter to the Attorney General of the State of New York and the Mayor of Hempstead.

Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything. Delivered the car on time.

experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential when working from afar. I can't recommend Zaid enough; I hope Levittown Ford acknowledges his contributions. Thank you Zaid!

He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase.

He knew the the product well and was very patient and did not put pressure on us to make a sale right away. Rob in finance was also very helpful with the process. Good job by Levittown Ford !

Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask.

OR ANY OTHERS YOU WILL LOSE YOUR BUSINESS,HOUSE OR ANYTHING RELATED YOUR BILLS DUE,SERVICE IS USELESS THEY WILL KEEP YOU OUT OF BUSINESS AND UNEMPLOYED FOR LONG TIME WITHOUT NOTICING WITH LIES AND EXCUSES.GET A SPRINTER VAN(Mercedes)OR FREIGHTLINER THEY ARE MORE RELIABLE.THATS WHY FORD TRANSIT CAN NOT HOLD THE BOOK VALUE,THE NEW COST ARE NEAR $80G AFTER 8mo COST VALUE IS ABOUT $42G MORE THEN HALF.

please hear me at least through Reviews. Thank you, On August 30, 2024, I gave my truck to Ford Services for a guaranteed repair of my transmission. This car is my only source of income as a single mother of 3. I waited over a month to get a loan for this car. My Ram 1500, 2021 only had 34,000 miles. It was new and beautiful. This truck was keeping my entire business afloat. Without this income i have no way to take care of my family. On September 16th, I was informed by Ford that my car had crashed in the streets of NY and declared a total loss (by incident report made by local police). I was told not to worry about anything, they will handle the insurance and make sure I have a car. On September 28th they called me to say they wanted their loaned car back - which was supposed to be with me until the end of October. I kindly asked for them to extend the time for the loaned car as I had no truck, my insurance still hadn't been figured out (as promised by them), and i had no new financing. Nothing but stress. The next day a very hostile lady called me curing and yelling claiming I was keeping their car “hostage”, and that they were not responsible for my total loss car. She threatened to report me to the police if I didn't return the car immediately. It was the evening and I lived 1 hour away from the place and would have no car to come back home with. She called me a liar saying they didnt crash my truck. How is that true? Who crashed my car, Charles? If i left it at your service and one of your employees are cursing at me saying they didnt do it then who did? I called her managers and they kindly allowed me to return the car the next day. The following morning nobody tried to hear me, help me or understand me. General Manager of Ford Charles Riccotoni met with me and ignored me totally. He said this had nothing to do with Ford in a very arrogant and condescending tone. Now let's think logically, if I gave my truck to Ford over a month ago and now that said truck is totaled and gone, whose fault is it? If it was in the responsibility of Ford and they messed up its not their fault? Instead of reasoning with me they instead tried to sell me one of their own trucks. Even if I wanted to, because I bought this car a year ago my credit score is still down, so I wouldn't get approval. No help was offered whatsoever. So, Charles, from what I have gathered here, Ford service believes it is fair to crash and destroy a person's car, send one of their employees to scream and curse at them and offer no help or compensation in return. This is extremely disappointing as I thought Ford was a big car company that takes care of their reputation.

The parts department is very disappointing. I have not received a response despite sending pictures of a damaged product and calling and emailing.

He made the process extremely easy, professional , & painless.

everything. Made the purchase an easy wonderful experience. Will definitely recommend Levittown Ford to my friends and family if they are looking for a new car. Thank you Joanne

Very knowledgeable pleasure to deal,with. Overall nice guy great for the dealership.

but as you will read, everything went South. Last Saturday my wife and I went to Levittown Ford to look at a pre-owned Ford Edge. We liked the car and agreed to the price and terms. My wife drove the car. The car didn’t sound right and we asked the salesman to have service look at it. We left Levittown Ford on Saturday and were told that we could sign the papers and pick up the car on Monday. When we were in a few minutes away from Levittown Ford, a manager called us and said that he wanted to do a few things to the car. We went to Levittown Ford on Monday anyhow to sign the paperwork. He said that we could have the car on Tuesday. Tuesday became Wednesday, Wednesday became Thursday, Thursday became Friday. They would not return our phone calls and didn’t answer the phone when our name came up. They gave us 3 different reasons for what was wrong with the car. I could understand how dealerships get at the end of the month, but there is no excuse for this treatment. What was going to be a very positive review turned into this review.

always go to Levittown Ford Service Center because of the great team I get to work with ... Elvis Dervisevic, Janet and Jahlik go the extra to make sure I have the best experience.

process was by far one of the best I've ever experienced. Upon meeting the salesman, Brad Simon, it was evident that he was a true pro. Kind, patient, not pushy in any way! He listened to concerns and all issues were addressed prior to purchase. His manager, Kevin Kirby was also outstanding! Kevin was able to address all of my concerns, even though this was a USED car, with kindness, respect and total professionalism. The same sentiment goes for Eric in finance, a true professional, honest, also not pushy in terms of options at purchase. It's not often that purchasing a used car goes this smoothly or without hiccups, but this team gets it done with excellent communication, kindness and respect for the buyer. Thanks to you all for a fantastic buying experience!

todo sentido. El vendedor Luis Pérez fue extraordinario.

.. A $75,000 Lariat has been marked up by your greedy dealer to $103.000 than you give $3,000 off and sell the truck for $100,000... Not only should The Ford Company revoke your business with them, but the State of NY consumer fraud should investigate you for ripping people off... . Shame on you ... I am spreading this all over the internet, YouTube, Facebook and every other social media site... Oh and PS I will be notifying Ford Corp. as well as the NY Attorneys Generals Office for Investigation into consumer fraud... I hope that few extra thousand dollars is worth loosing your reputation, I can only Imaging how long and how many people got scammed by you xx in the past...

Communication was exceptional. flawless pick up and delivery. Delivered on time. Highly recommend Levittown Ford!

She is honest, straight forward and very professional. She makes my service experience better..

Ford Explorer ST i purchased i would definitely recommend Leo as a salesman.

!!! He was very knowledgeable, friendly and made me feel very confident in his abilities to make sure I was taken care of! He was also very patient with my 1 million questions. I purchased the Bronco Sport in robins egg blue & I'm very pleased with my entire experience with Levittown Ford! I highly recommend this location for anyone in the market for Ford!

painless. Artie Growich made that possible- excellent employee, great salesman , I would highly recommend to look for him at this dealership

It's an easy decision to use Levvitown fordd.

everything and all you great staff

warranty options best suited to our specific needs. His accuracy, professionalism and ease in completing sale was greatly appreciated. Thank you again Waiel.

and the team at Levittown Ford made it an enjoyable and stress-free experience! They were patient, not pushy, and made sure I was happy both during and after making my big purchase!

with. He is patient, personable and understanding of his customer. Frank delivered on equipment, pricing and service that has given confidence on decision all the way through to sale. Thank you Frank.

ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge of the vehicles history. I live 3 hours away, so I discussed the condition of the car over email. I was told, "The car is in great shape. It does have one little rock chip on the hood that has been touched up but other than that the vehicle is fully ceramic coated and it was done by a professional detailer. Car is mint in and out." I go into the dealership to buy the vehicle, and run into Kevin Kirby, the Pre Owned Manager who has been there for years, who tells me that the car was actually his own personal car. Told me he was getting rid of it for a dark horse. It's dark when I get there and the car is already outside (it was in the showroom prior), and I buy the car. Within 30 minutes I drive the car to get food on my way home, and notice a huge scratch on the driver side of the fender/front bumper. I ask Matthew about it only to be told "I'm sorry, I have no clue where that came from". Fast forward a couple months, the rear defroster malfunctions and the entire rear windshield shatters and needs to be replaced. Fast forward another month, and the paint is chipping on the passenger side of the front bumper. I take it to my local Ford dealer who tells me that this car has been previously repainted along both the bumper and passenger side fender, and the finish is all off. The previous paint is shown underneath the chipping paint. The bumper was misaligned with the hood and passenger side headlight (I didn't notice prior until they pointed all this out), and the inside of the front passenger fender/wheel well was all deformed. The CARFAX was clean, and only had one previous owner (the Pre Owned Manager of the dealership). Bottom line is that the dealership, or at the absolute least the Pre Owned Manager of the dealership, lied about damage to a used vehicle and misrepresented the vehicle in order to sell it to me. I am in touch with Ford Motor Company themselves about this issue which they have already escalated, and will be hiring an attorney. DO NOT TRUST THIS DEALERSHIP!!!!!!

get me into a new car. They were extremely accommodating and knowledgable. I know they had my best interest in mind when it came time for me to upgrade into something new. They where always available for questions or concerns while the deal was being worked out. Thank you guys so much!

total time there. No pressure no xx, gave them my numbers and they worked with that! Great place!

the website after seeing a vehicle of interest. As scheduled I showed up at 10:30am and by 4pm drove out with a newly leased F-150. Salesmen Leo Karapetyan and Robert Fowler teamed up to arrange a lease to my satisfaction, arrange my financing, finalize arrangements with my insurance company, get new plates, detail the truck to perfection and arrange to return my previous lease to a different dealer. All in one day. Thanks for all the attention, patience and professionalism.

everyone I dealt with there was very professional and courteous

covered by my extended warranty. The warranty company initially denied several items after their inspector couldn't verify the issues for the adjuster to approve, even though there was a system code in the computer. These were intermittent electronic issues that were very problematic when they occurred (often). The Levittown Ford Service Advisor, Elvis Dervisevic was great and went above and beyond to help me appeal to the extended warranty company. Elvis was able to help make the case for an appeal and eventually after he had to navigate through several hurdles, he was able to get the intermittent items approved and repairs were quickly made. Elvis made the difference between what could have been a very negative experience to a positive one for me and I would definitely recommend Levittown Ford Service.

Spencer was my salesman and was super personable, patient, and helpful. Darnel the sales manager was super accomdating and was able to help us close the deal. Rob was also very helpful! Great dealership with great staff and would definitely come again- super excited about my new Bronco.

Such a pleasant and nice guy! If you're looking for an easy transition don't think twice about going to Levittown Ford with Rob! 5 stars.

Spencer was attentive and on top of the process keeping me informed every step of the way. I traded in my old car and Andrew in service was also just as helpful in determining what the best step was for me to take.

!! He was very efficient. He explained everything to me , making sure I understood everything . He even stayed 2 hours later to make sure everything was perfect with my Ford Explorer. Highly recommend Rob. I will be back.

follow-ups demonstrate a genuine commitment to customer satisfaction. His in-depth knowledge of the truck, coupled with the ability to explain every feature, transformed the buying process into an informative and enjoyable experience. Remarkably, he kept the price within my range, and his transparent approach was a refreshing departure from the typical bait and switch tactics I've encountered before. Rob's integrity and professionalism truly set him apart in the competitive car sales industry. I highly recommend his services.

knowledgeable and made the whole process smooth and easy…

Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best.

us to believe they had the part. After overcharging for a PCR valve they still did not replace the camera. And kept the car for 3 days. Ridiculous.

make everything to go smoothly. Great experience. The finance guy was easy going and explained everything I needed to know

I am from out of state and bought a pre-owned car without a problem. Very good communication throughout the process. I drove 9 hours to get there and was finished and back on the road in 30 minutes. Car is exactly as advertised and just what I wanted. I definitely recommend Levittown Ford.

experience with brother Fawaz will Recommend to friend and family