10 out of 5 stars, fantastic service by Krystal and
Curtis - super happy with purchase! Recommend Krystal and will definitely return.
— Maxx
How we checked this
- Submitted Jul 5, 2026
- No proof of purchase was attached, so this review is unbadged.


1651 East College Dr. · Marshall, MN 56258
from 55 reviews
Showing the latest 50 of 55 reviews.
Curtis - super happy with purchase! Recommend Krystal and will definitely return.
— Maxx
Worked with me to get exactly what I wanted and then Delivered over 300 miles away. Thank you
to work with. The whole process was smooth and we would buy from Kruse again for sure.
over the phone and when the vehicle was onsite - thanks to Minnesota weather - I came in three days later and sealed the deal and drove home with my new vehicle.. Thanks to the guys that evening to show me all the technology and signed my papers
— chariese
this dealership in order to get the best deal in a 3 state area. Silvia and I would like to personally "thank" Kayla Janachovsky for her attention to detail, sense of humor, and kindness in making the deal a very pleasurable experience. Also, a big "thanks" to the Finance Officer, Carter Iverson as well. His help in working with our financial institution in a different state, ensured a complete deal was made within 1 hour. My wife and I were very impressed by the "courtesy" and "respect" shown to us. Other dealerships in South Dakota could learn from them. Finally, the General Sales Manager, Vince Delmonico gave me a great deal on my trade in. Look at Kruse Ford First, if your seeking a new car or truck. You won't be disappointed! Thanks Again. Mark and Silvia Burdine
— burdine
They worked me with on price and made sure I was taken care of.
Kruse offered a fair trade in and got me the car I wanted. Love my new Lincoln Corsair!
— Jtrythal
purchase. She had all the answers to my questions. Staff was friendly.
— mikeo
Stacey B. Is top notch to deal with. I felt comfortable when buying my vehicle there. Atmosphere was great!!!
— Edward
through to buy a used car.
— Tammy
fast and helpful way, I would have no problem working with them again.
— lee
helpful…….and direct. Kruse Ford Lincoln Mercury listens to your wants and needs; and, they deliver!
— CEN
would recommend Kruse Ford for your next New Ford or LIncoln.
— rbloemke
Really enjoyed working with Kayla. She was very helpful during purchasing and on delivery explaining all my questions. She knew what she was talking about and made buying a new vehicle fun again.
answered our questions in a timely manner. We would work with her again if purchasing another vehicle.
Vince, Kyle, Kris and the whole team are great. I recommend them to my friends and family all the time
Estimated $1600.to fix and I would get it 2 days ago. Today the found a new problem. Need $600 more and maybe done in next 2-3 days. Have bought 3 new cars from them. Not 1 call or text from them since I brought my car in to be fixed. No calls returned. No updates from them. No cars there for me to use during this time. I am a 1 car family. This is a huge inconvenience for me. And they should have kept me in the loop. Not just order parts and not talk to me. Service department is deplorable!
what I was looking for and was able to add the extra accessories that I wanted within the same day. They have a great group of employees, Nick in finance is awesome!
I couldn't get to the dealership for 4 days to look at the vehicle I wanted to purchase but they held it for me. After the purchase there was a service issue. This was a 6 year old vehicle without warranty but since it happened right after I purchased it they took care of the entire costs. The staff and facility is very professional and great to work with.
communicate with. Very organized. Have had no problems
accomplished in 2 months of the order date. This is the 4th Explorer that I've obtained from Kruse Ford and their staff is a pleasure to work with over many years.
Great sales rep; very thorough. Maxx found what I needed and I am very happy. Had 2 trade ins and received good offers on them.
was very thorough showing us all the details when we bought our new 2021 Ford Exhibition! He even gave us a tour of the service department and even the lounge area where you can wait while your car is being serviced! Top notch service!
— Butch24
away, a couple of hrs later I was down the road with no noise Yay
at the closing and have great to deal with in the past.
knew the operation of the vehicle.I was informed of all the operations of the vehicle. They were sure I knew everything about the vehicle the service department was awesome..All in all I am very satisfied
— Aguild
going on. Would highly recommend
they are doing so that I understand it. They work around my schedule all the time.
390. And was told an additional 800 to fix it. I will never go back to this service center
schedule. They were prompt and courteous. I would recommend them to others. They went above what I would have expected. ( vacuum and car wash).
— Linda
have now bought two vehicles from her and will be back in the future if our needs change. Robin Cobbs Min
dealership, nice working with all of you. Thanks for being there and working with me.
— goodroad
dripped on my garage. Also they let air out of my 10 ply tires to match the stock air pressure. I had to go around and put air back in. Also one valve stem cover missing now
attentive to me and my son. He made negotiating and financing easy. I appreciate everything he did.
— WHOTZLER
lots of fun. good good good good good good goood goood good goood
— lighb66
great parts and service department.i service all four of my vehicles with them .clean and neat
ahead of my appointment time. They took care of me in a timely fashion as I had a very busy schedule that day. Very satisfied with there there performance.
change, 90 minutes is just too long when you have an appointment. Please shorten the wait!
— Tim
knowledgeable. So happy we drove that far. We couldn't find what we wanted any place else. Well worth the drive. We were very pleased with Kruse Ford.
— Shari
vehicles that we had interest in. It was after closing time and the staff wanted to be sure there customer was taken care of.
a vehicle and that I was happy with my purchase and did not have any questions about my purchase.
they were very extremely through with the point check that was not what the car was brought in for. they did fix the problem correctly and the first time. they did change the oil as requested but didn't check the rest of the fluids or washer fluid was missed on the point check or oil change. Did do the courtesy car wash. The service person was very knowledgeable and did great. The dealership is extremely worried about the ratings review being filled out to the point of overly important, if the service and work is done correctly (in my opinion) people usually return for service. As in my experience I will never use the Luverne ford dealership.
Their salesperson Katie went out of her way to bring us the vehicle closer for our initial inspection and test drive. She was politely persistent after our test drive, even after we opted not to purchase the vehicle at that time. Thankfully our finances changed soon after and we were able to purchase the vehicle. Katie arranged for the vehicle to be dropped off in our home town just in time for my wife's birthday. Thank you Team Kruse!
vehicle that won’t get me up side down. The financial team worked diligently on getting financial needs that won’t hurt my budget.
Vince and staff are great, best dealerships in the 4 state area. It’s worth the drive. Great service staff. I would suggest you try out the Kruse Motors experience.
— Dwelberg
Easy to make an appointment. Fast courteous service. Friendly & explains the service done. Don't have to wait for a long period of time. Checked over very well. Thanks.
— smwetter
the employees go out of there way to help with make car buying enjoyable. I have been a customer for 41 years from this owner he has a great staff.
Excellent service and support were provided with all areas of my experience! I would definitely come back and recommend anyone considering getting service or buying a new car at Kruse!
— bluejean
Kruse is very easy to work with. No trouble getting in to get our car serviced. Friendly people to work with, service is good and waiting area clean and comfortable.
— Carol
Everyone at the dealership were very pleasant to talk to and deal with. Derek Reuther & Jason Hoffman in service were the # 1 reason for me choosing Kruse Ford. I know I can count on them for great service after the sale.
— Dave
Lakeville, MN

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