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INFINITI of South Miami

16915 S Dixie Hwy · Miami, FL 33157

4.7

from 286 reviews

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Reviews (286)

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Showing the latest 50 of 286 reviews.

SalesApril 2026

Jorge Cabrera and Ricardo Perez were outstanding in their

service when assisting me in the purchasing of my new vehicle.

lyonelmanuel

1 review
How we checked this
  • Submitted Apr 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

No transparency from advisor and lack of follow up and

questionable work ethics from loyal customer

RVALVERDE0572

1 review
How we checked this
  • Submitted Feb 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Orlando has excellent customer service .

. He took his time with me until we agreed on a deal .

PCHOVERTN1

1 review
How we checked this
  • Submitted Feb 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Thank you Orlando Torres.

You were a delight to deal with and we appreciate all of you care and expertise.

susanfusfield

1 review
How we checked this
  • Submitted Feb 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

I have been Costumer for more than 20 years of Infiniti

of South Miami. But this time, I was guided for a great professional . Orlando Torres, a salesman, he was there all the time making me feel a difference experience in high level of sale. All questions and informations were answered detailed and explicitly. I m very satisfied and happy with my purchase , he takes Costumer satisfaction seriously. The financing officer George in Financing Office, was a great professional too. Thanks for all.

AALEAGA

1 review
How we checked this
  • Submitted Feb 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Jonathan was amazing!

Fast and effective. Walked in at 12:30 PM and left at 3:20 with my new QX80. Thank you

VANESSA26

1 review
How we checked this
  • Submitted Feb 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

The staff was really amazing and friendly.

My car salesman Orlando Torres helped me find the perfect car for the family and got me a great deal.

edmonteagudo1

1 review
How we checked this
  • Submitted Feb 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Siempre atiendien sumper bien y son muy professionales y

hacen un buen servicio siempre Que voy salga muy contento

THEBOSS_1991

1 review
How we checked this
  • Submitted Feb 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Fast and friendly service.

Provide me with a complete inspection invoice with prices. Nice lounge.

TERRYTHOMPSON747

1 review
How we checked this
  • Submitted Feb 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Sales process was very easy and everyone was very

professional. This is my first Infiniti and I look forward to hopefully being a longtime customer.

EMARQUARDT

1 review
How we checked this
  • Submitted Feb 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Todo bien los empleados muy amables y arreglaron los

problemas La única queja que no tenían carro loaners y me quede sin carro unos días

ANDREAVELAZQUEZ64

1 review
How we checked this
  • Submitted Jan 31, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Dealership has always treated me and my family well.

Great service and attention to detail in all that they do. Orlando is very knowledgeable and courteous while dealing with him. Steven Anteen in service is excellent as well

agmeitin

1 review
How we checked this
  • Submitted Jan 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Great customer service.

Alessandro is very professional. Everyone makes you feel comfortable and confident that they have your best interests in mind. Thank you infiniti south!!!!

MIRMAROLEA

1 review
How we checked this
  • Submitted Jan 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Jonathan was very pleasant and knowledgeable.

As much as I dread car shopping, he made the process seamless. I would highly recommend him to anyone when car shopping.

MVALDES0

1 review
How we checked this
  • Submitted Jan 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Last Monday at about 8pm and had the opportunity to work

with Victor Paredes. He is one of the best sales representatives I’ve worked with. He was professional, focused, and has your best interest in mind. By 10:30pm I was driving home with my dream car. Victor does not play games. He asked what I was looking for and he made it happen. Forget the back and forth to the unknown office. We had a deal in 15 minutes and I recognize that I’m not easy. If you are looking for a new car, call Victor. He will not disappoint you.

Yvonne B

1 review
How we checked this
  • Submitted Jan 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

My car shopping experience was pretty easy, and fast.

Jonathan Fuchs was responsive and friendly.

vt060808

1 review
How we checked this
  • Submitted Jan 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Fast pleasant and they tell you the truth about what you

really need Live getting car clesned

HENRY34

1 review
How we checked this
  • Submitted Jan 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I love infinity they treat they customers with a lot of

love. They are awesome

BANKSTONCHAKAIL

1 review
How we checked this
  • Submitted Jan 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Es una experiencia única y buena son excelentes

vendedores y muy amables la pasas super

jerrycp6602

1 review
How we checked this
  • Submitted Jan 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Jorge Cabrera provided excellent service and made my

experience as a first time car buyer a great one!

karinawal2

1 review
How we checked this
  • Submitted Jan 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

This was my first time working with Kevin, and I have to

say the experience was excellent. Kevin was prompt, communicative and very friendly. He clearly has the customer’s best interests in mind. He has management in his future, and I hope he is promoted soon and/or rewarded for his hard work and professionalism.

Carmen Serrano

1 review
How we checked this
  • Submitted Jan 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Kevin from the Service Center was my contact person at

the Coral Gables Office and continues to be at Infiniti of South Miami. He is very knowledgeable in the subject matter, explains things in detail, is very organized and respectful. He is an asset to Infiniti's Service Center and I look forward to continuing to work with him.

C21DORAR

1 review
How we checked this
  • Submitted Jan 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I recently visited INFINITI of South Florida and has an

exceptional experience. Thank you Robert Piedra for always going above and beyond with service consultation.

MILTONJSOTO

1 review
How we checked this
  • Submitted Jan 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Steven Anteen and Gawain Beckford provided excellent

service. Steven recommend the Morgan Financial financing as an option to help offset the cost of the services provided and Gawain was kind enough to answer a concern that I had. I was extremely satisfied with my service.

SMCAL002

1 review
How we checked this
  • Submitted Jan 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Advisor very knowledgeable, friendly and courteous.

A pleasure to work with. Excellent service and a very good dealership.

AYEE1

1 review
How we checked this
  • Submitted Jan 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Very professional & great customer service.

Steve Anteen is the best! He is very responsive & always super helpful. The staff are friendly & provide great customer service.

HAGGARD71

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I had an excellent experience at Infiniti South Miami.

I will most definitely recommend to friends and family.

Josebello75

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

He llamado en varias oportunidades y me dejan esperando

me cobraron 300$ por diagnóstico y ahora quiero saber cuánto es y no logro que me atiendan

MARIOSHZ

1 review
How we checked this
  • Submitted Jan 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

This is one of the best dealership I have my services

done. My service guy make sure I'm please with my service.

ALVA32

1 review
How we checked this
  • Submitted Jan 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Good service in a timely manner.

Very easy to schedule through my service advisor Roberto who is always great. Thank you.

caroline.camus

1 review
How we checked this
  • Submitted Jan 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Good customer service.

Jorge Cabrera did a great job on my car purchase. I’m very satisfied with this dealer

cortinasmarlene

1 review
How we checked this
  • Submitted Jan 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Alessandro was great.

He made sure I got the service needed and kept me informed.

JEHUM

1 review
How we checked this
  • Submitted Jan 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I needed help with my tire and they were able to get me

in before work and were very polite and courteous. Great service overall!

adriana

1 review
How we checked this
  • Submitted Jan 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

The best service in town.

He’s quick, honest and communicates well. Highly recommend. Thank you!

THEFABULUXBOUTIQUE

1 review
How we checked this
  • Submitted Jan 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

This dealership has an extremely professional and

efficient service department. Steve Anteen in particular is very knowledgeable and helpful. He inspires confidence because he is on top of everything.

SILVIARED888

1 review
How we checked this
  • Submitted Jan 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Very professiona and attentive, I recommend them one

hundred percent👍👍👍👍👍👍👍👍👍 muy profesional los recomiendo super

karlarizo

1 review
How we checked this
  • Submitted Jan 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Hola.

Este es mi 5 carro con ustedes. Me encanta infiniti. Todos son muy amables. Jorge Cabrera muy especial.

maricelaangulo1

1 review
How we checked this
  • Submitted Jan 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Fast on matter of appointment great customer support

great service and maintenance team and little waiting.

JMIAMIU

1 review
How we checked this
  • Submitted Jan 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Steve Anteen always provides excellent service.

He is the reason we come back time and again to Infiniti as a family.

Ayvictor1

1 review
How we checked this
  • Submitted Jan 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I had a great experience with Steve he was very

professional, thank you Steve., I will look for him on my next service,

STREETDANS

1 review
How we checked this
  • Submitted Jan 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Steve Anteen is the best service advisor.

I have been taking my car to him for the last 9 years. Truly honest person. Thanks

JJCC120

1 review
How we checked this
  • Submitted Jan 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Everyone was so nice and they were able to text me when

the car was ready which was great!

Jalva

1 review
How we checked this
  • Submitted Jan 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Great service facilities professional courteous

reasonable genuine parts vehicle inspection with report on condition all yseful

GUSBESIL

1 review
How we checked this
  • Submitted Jan 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

I'm always amazed with work an the timing an the welcome

I will referral you always

nmoition45

1 review
How we checked this
  • Submitted Jan 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Stephen was very nice and professional.

I liked the video that was sent to me.

aaap1111

1 review
How we checked this
  • Submitted Jan 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Bad sellers made me waste my whole day .

Manager trash service ok over all 2/5 stars for me

JAYYRODRIGUEZZ305

1 review
How we checked this
  • Submitted Jan 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Great experience with Jonathan and Ricardo.

They made process as seamless as possible. Will definitely come back to this dealership.

nanette.bauza

1 review
How we checked this
  • Submitted Dec 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Roberto in Service is the best.

He always helps me when I go there. He’s professional, full of knowledge and honest. Jorge was beyond helpful in helping me purchase the car I wanted. He was very helpful and listened to what I was going through. Both men are the best

PRNCSIZZY7

1 review
How we checked this
  • Submitted Dec 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2025

The service was excellent , Workmanship less than

desired. They did not check that my air-filter was left disconnected. Poor quality control

JORIHUEL

1 review
How we checked this
  • Submitted Dec 30, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

Painless and effective experience!

! Highly recommend Orlando and Kevin in sales as well as Kyra in financing. Gabriel and Jeff in management were absolute gentlemen throughout the process as well!

VALDIAZ79

1 review
How we checked this
  • Submitted Dec 30, 2025
  • No proof of purchase was attached, so this review is unbadged.

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