Genesis of Kansas City

Everyone was very professional and very good with communicating throughout my whole appointment

Waiting room facilities could be improved. I will come back for service.

Kept me informed and I was able to work in the lounge while waiting.

internet. E-mailed note and pictures to Antonio Baskin on 7/11/25 regarding this matter.

Had appointment and they were expecting me. serice work done in a timely manner

They answered all questions completely

Very clear on information given to me which made the transaction very smooth.

before I authorized the work.

Both were friendly, knowledgeable, and low pressure.

outstanding customer service. They were on schedule, they explained what they were going to do and how long it would take. The waiting area was neat and comfortable with refreshments. They were finished with the service on time and they are reasonably priced.

with. They truly embrace the concept of customer service.

Everyone was great to work with. The process went smoothly. Highly recommend this dealership.

Antonio and his crew were knowledgeable and over the top to ensure my comfort while waiting. I'm glad I bought a Genesis! . Jklmk ko. Nknkno no 6oii know.

He got me in on time, and everything was finished earlier than expected. He was friendly, polite, and kept me informed.

service was fast. The lobby was comfortable

Our service person was really great!

I dropped off lender car - they were great answered questions told us about the new location dealership will be located.

Healthy snacks in the waiting room. Even washed my car. I highly recommend this dealership.

Got in right on time. Completed routine service quickly and thoroughly. Car returned clean. As usual, such a pleasant interaction with Antonio. I felt well taken care of.

knowledgeable. Can't wait to see the new location.

The staff was knowledgeable about their product a eager to assist us with the purchase.

Matt! He made sure all our needs were met, never put any pressure on us, and answered all of the questions we had!!

they gave me nice loaner for the 2 days of being there. Very good about explaining what was done. Communication is excellent

I am grateful that this dealership has come to this community. I no longer have to travel to Kansas

Peter was patient and willing to answer many questions. The right car came available and the buying process was straightforward and relatively quick. There was little pressure. I recommend this dealership for new or used vehicles.

The team was efficient. Washed and vacuum my car. Enjoyed my Genesis experience!!

service. Will use them at all times

exactly what promised will return

Tucker. Got the car I wanted.

new car has been great so far.

salesman Adam and the employees. They was all so respectful and was polite not only to me but my family members as well. Adam was definitely there the whole time i needed him and until I got what I wanted he was awesome 10/10 I will definitely come back to Adam and Genesis of KC ! The only I was sad about was Genesis didn’t offer the balloon rate . Other than that I had had a Great experience!

Got the car I wanted at the right price!

needs. They payed the right amount of attention while giving me space.

Work done on time. My service rep was courteous and gave clear explanations of completed work.

new car has been great so far. I would just caution reading the deal review sheet carefully as it’s deceiving how they breakout the rebate discounts and the additional fees. The rebate discounts are already being factored into the stated selling price but are listed again down below making it appear as if it’s an additional discount. And then the additional taxes, fees and accessories are also listed down below but are in addition to the stated selling price of the car. So it makes the price of the car a bit more expensive than it appears since the rebate discounts being shown are already factored into the selling price of the car.

Very much excited for the new dealership venue for an improved experience while waiting on the car's service.

courtesy & experienced staff that I received from Genesis!

Beautiful car with many features for the price.

Very patient and helpful. everyone that worked there was nice and courteous. We love our new car, very well made. Thank you Adam for everything.

Courteous, knowledgeable, and friendly. Seemed more interested in finding the car of my choice than just selling me something. answered all my questions and then worked with me to put the financial package thatbworked for me.

the interaction of staff with clients Will recommend! Love my Genesis!

service quickly. I'm satisfied.

You do wait a bit for your car to get in and worked on.

far from my home. I am so very grateful for this dealership. They are accommodating and thorough, very eager to fix anything. Great people.

Thank you, Genesis of Kansas City, Missouri! You're the best!

Only issue was waiting 3 weeks to get in

to be attentive, accommodating, expeditious, mostly responsive, and generally thorough. Most agents/techs/managers, esp., Antonio, go the extra mile for customer satisfaction.

They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & I was able to pay my invoice electronically. Simple, elegant transaction!

I would recommend Genesis of Kansas City for your auto needs.

very disappointing