Ferman BMW

the service. all around satisfied with service

Didn’t feel pressured when I visited to look at the vehicle.

Easiest vehicle purchase I’ve ever made. Great staff had our immaculate X5 ready to go with a full tank of gas.

No pressure. Robert was able to answer all our questions and get us in the vehicle we wanted.

whatever you need and don’t try to add on extra items to fix your car.

shop for a few days Our service was impeccable and Cesar was professional and respectful.

They listened to my concerns that I had with the vehicle

They made arrangements to help me out with delivery and finance. It was a great experience. I will gladly buy another car from Ferman.

BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck

recommended fixes We will return to schedule next fixes

Sal is wonderful. Always a pleasant experience.Always go out of their way to make sure everything is perfect

was very friendly and personable. He answered all of my questions and even found a service contract for oil changes that the previous owner had purchased and let me know about it! Super cool deal for me! Overall I had an excellent experience and will be back!

My advisor Andrew always goes above and beyond to make sure I am always pleased with my experience. The dealership is updated comfortable and plenty of amenities.

Our Client Advisor, David Mangano, was wonderful—patient, informative, and never pushy. He gave us all the time we needed to go over our questions and made the process feel relaxed and comfortable. The business manager, Jeffrey Walstrom, was also very knowledgeable and helped walk us through the available options in detail. Thanks to both of them, we felt confident in making our decision. Highly recommend working with this team!

..which is a sentence I have never typed before. I also have never kept a car salesman's number in my contacts...but I saved Willy. Just can't say enough. We have been Lexus owners for 4 vehicles...but are now BMW lifers...and it's because of Willy. Dude is 10 out of 10! Love that guy!

provided excellent service. They thoroughly reviewed my case regarding the leather seat and have scheduled a replacement along with a paint touch-up for this coming Wednesday.

BMW/Mini! I would highly recommend this dealership!

I’m happy to be a new customer. Highly recommend the Fermanbmw of Palm Harbor

I trust this dealership to do the right thing. I’m also a huge fan of the recent renovations and investment in the customer experience.

refund from BMW by supplying the paid invoice of the work that was done to my car and BMW would be reimbursing. Very lucky to have a great service representative that I can always count on.

informed about my purchase, and storage of my car before pickup. I would recommend Freman because of their great staff!!!

smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me finance updated the whole time and made it feel easy and stress-free. I’d definitely recommend them.

As was I. Some addtional work was performed, but I didn't feel strong armed into it. Bud Almond was my service representative. The car was treated well. Came back shining, as well. The whole team effort. My GR Supra is happy as am I.

Good job faster than expected time. Appreciate the uber to mall during wait.

needs. Supplied a loaner and kept me informed

my car. The dealership is about an hour away from me and I have a closer BMW dealership, but I will always go to Ferman's. They've always treated me so well- I don't mind the drive to get better service.

issues taken care of to include a new set of tires. Very professional and courteous. Received a video of the work being done and vehicle was washed.

provide an update. Sal, my advisor was terrific. Gary my sales person is always top notch.

I had the best service and definitely be going back again

friendly especially Roy. Thank you guys for always being there for us

They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!!

He was very knowledgeable and kept us informed every step of the way. Thank you Sal!

me up to date on the status of my vehicles.

Sal was very welcoming and professional and knowledgeable. Everyone there was friendly and accommodating. Sal exceeded my expectations. I am very happy and grateful. Thank you

They helped me get my car fixed quickly and kept me updated the whole time. Really appreciate the support—highly recommend!

front wheels when speeding up, so my front tires gone after few thousand miles. But nobody in service sees it as a problem.

customer experience was seamless. They did a fantastic job in all aspects.

you work with. I highly suggest asking for Joe Callipare. What information he doesn’t readily know, he will go find for you. More importantly, after the deposit was made and purchase was in process, he continued to be incredibly attentive and kept me well informed. Don’t bother with the online message center - they are not connected to the dealership and were a waste of time.

with the car, very knowledgeable, and then gave us a great price. Would recommend

William the salesman accommodated all of my needs and desires and was kind and honest. Leah was helpful in explaining all the features. Jeff the financial specialist was also informative and respectful.

William Patti is an excellent salesman, he did a great job explaining everything about the car. We were also very pleased by the way Aaron Cox and Alan Mazur treated us.

Car was ready on time and they explained everything.

attention. He made several suggestions for work to be done on my vehicle.

look at cars, to the time we pulled off the lot in my new X5 was top notch. I am thrilled with the experience and with my first BMW!

and purchased extended warranty. Happy I did so

pre-sale checks and were assured this was a good car. The second of ownership we have air bag warning coming on in the dash display and a vibration noise coming from inside the dash. Not sure of the quality of safety checks being done. Taking car to a Nissan Dealer to see if codes have been reset and what kind of repair cost I am looking at already…..2ND DAY OF OWNERSHIP!

Roy is amazing with customer service . Always very satisfied

vehicle. No pressure and straightforward information and negotiation. I would give Ferman my business for the purchase of my next vehicle.

Thank you! Will always use Sal

the time. Got me two new tires for cheaper than I could find online.