Executive Jeep

Jason always ensures that all of our needs are met.

staff. We will continue to use Executive for our service needs

They are interested in helping buyers meet their needs and expectations

Diagnostic fee is enough don't come back to me with another fee to still diagnose the issue.

I was happy with service technician In satisfied with everything at dealer Really

efficient pick up and good follow up when needed

They continue to provide excellent service. Alberto Bonet, our service rep, has alway provides exceptional service, he always goes above and beyond.

Never had an issue. Appreciate the text and updates as I wait.

Appointments on time and correctly scheduled. Car is returned clean and freshly washed. Always a pleasure.

He helped me out with all the questions I had.

disappointed with the Service Center.

professional, helpful, courteous and treated us like family

This place appears to be very busy at times, but they move people in and out very quickly. Jason Meyer is an excellent service representative. I had some warranty work done on my vehicle, and he was able to get it taken care of in a very short period of time. Terrific.

get service at this dealership location

You can make an appointment online after filling out quite a bit of info. But then they ask for it all again when you arrive. Plus there's no direction in the service department. No central greeter so you walk into a giant bay and stand around till someone shows up. You can peek inside the 6 offices there but they were all empty when I arrived. Luckily they were able to diagnose the problem I already identified over a two day period and then quote me parts that were over msrp. Pretty poorly run. Typical of what you'd expect from a shady 1980s dealership only with a nicer facility t

Helpful staff and my car was done promptly. I would recommend.

Service was completed as described and on time while I waited.

eager to please us. Our questions were addressed and issues were handled. Very smooth transaction

He checked in often and eased all my worries about having a hybrid car.

Made the car purchase experience a great one! Very helpful and knowledgeable. Made the car purchase experience a great one! Would recommend to anyone.

be a return customer

My daughter and I have been a customer for quite some time and we're very happy with Alberto.

the warranty company paid for my repairs.

Alberto always contacts us of what is needed and explains everything

department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately had to file an official complaint with the Department of Motor Vehicles just to get a refund for the unauthorized charges. I was told by the DMV agent he would be investigating my complaint and fining Executive Jeep for their unethical practices. This entire experience was a complete waste of time and money. There was a total lack of transparency, accountability, and basic customer service. Based on my experience, I strongly recommend avoiding the Executive Jeep service department.

Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with

in large part, due to their service. Their service advisors, like Tyler L, are courteous, knowledgeable, detail oriented, and look to resolve service issues at a fair price. This is one of the chief reasons why we trust the Executive brand.

Jason makes every experience smooth and predictable. Have a good day

Jason treats your car as if it's his. The only dealership I will buy from

2021 JLU. I’m very happy with the service.

Thorough diagnostics of my vehicle, recommended and required repairs presented. The Service Writer, Bianca is top notch! Fantastic representative for Executive Auto! One of the best Service Departments that I have ever dealt with! Bianca not only handled writing the repairs up, but kept me informed throughout the entire process, start to finish. If Executive Auto had ten more Biancas’, they would be all set!

service personnel. The video was very helpful.

was fine

It was the worst buying experience I ever had.

a great place to do business excellent service

when I had an emergency with two flat tires on my Jeep. It was last minute emergency on Friday afternoon in which she helped me prepared and arranged all of the paperwork and repairs to get my vehicle up and running the next day on Saturday! My vehicle is essential and my livelihood and needs to be operational every day I cannot afford it to be down. I just want to thank Bianca and service mechanics for the quick turnaround on my vehicle and reasonable rates / repairs.

oriented then the men in the

the job on time, they forgot the car wash.

No problem after I pick up my car at the dealer

I got an appointment the day after I called for one and everything was taken care of in a timely manner with great communication. Always a great experience!

nice to me.

Dealership is clean. Always updates with things that may be needed. Knowledgeable and friendly.

completely indifferent. No answers, long delays.

Customer service is great nice friendly people that work there

very satisfied with my former grand Cherokee and my new (used) compass

He updated me every time new information came through, and even re checked it when I thought the car was still having an issue but my car is back in good shape!

Exexcutive are always so helpful no matter the issue. They are kind, thorough ,considerate and so easy to work with.

my waiting period. I will go there again for service.

Customer service was above and beyond expected. Will go back

It's nice to be kept up to date with what is going on with your vehicle. Staff is very attentive.