DW

Darrell Waltrip Subaru

1450 Murfreesboro Rd · Franklin, TN 37067

4.9

from 339 reviews

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Reviews (339)

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Showing the latest 50 of 339 reviews.

SalesJuly 2026

Darrell Waltrip Subaru rocks thank you Anthony (sales)

and Jason (finance) for a great buying experience. This was by far the easiest buying experience I have ever had. Super happy with the 2025 Crosstrek Wilderness model. Very professional in the way they handled the transaction. I have purchased numerous vehicles and this by far was exceptional. It is very refreshing to see a dealership who is honest and transparent in doing business. Car dealerships are not created equal as honor and integrity in the way they do business is not the business model for some dealerships. Because of how I was treated I highly recommend this dealer and I drove 88 miles to complete this deal. To the entire staff at Darrell Waltrip keep up the good work. Any dealership/company who demonstrates honor, integrity and honesty as their business model will always be successful. Job well done Ron D.

Ron D.

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Attended a free event hosted by this dealership recently

that provided professional instruction on the capabilities of the various Wilderness models followed by some off roading. What an awesome way to learn about your vehicle in a controlled environment. I drove up from GA for this and would seriously consider coming back for another one! Huge thanks to Charlotte for orchestrating the event!

Wastaplesjr

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Rob is the best.

He takes great care of me and my car. I love my visits to see him

Crazycatmama86

1 review
How we checked this
  • Submitted Jun 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Rob Rob is the best!

! He is knowledgeable, efficient and friendly. Wonderful experience. No changes needed.

Sally

1 review
How we checked this
  • Submitted Jun 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Rob is the best.

He beats the pants off Bryan all the time. He’s simply the best

Barbara York

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Good overall experience.

Josh B. was our Sales Consultant and he truly made the experience even better with his authenticity and attention to detail.

Laura K.

1 review
How we checked this
  • Submitted Jun 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Working with Boomer was a great experience and landed me

in a car that is great for my family.

How we checked this
  • Submitted Jun 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

very responsive and listens to the needs of the customer

rather than just trying to sell you a vehicle plus I am partial to Subarus anyway.

monte.james

1 review
How we checked this
  • Submitted Jun 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Great experience from start to finish.

Great sales team & manager. The man that I met with to complete paperwork, very thorough & explained in detail all documents. Highly recommend!

Beth

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

This was the best car buying experience we've ever had.

There was no pressure, our salesman was great and we got a great car.

lazyao

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Jared Enyart was my salesman and he made the car buying

experience a pleasure I cannot say enough for how much I enjoyed what can sometimes be an uncomfortable experience.

rnewberry13

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Good experience all around beginning with website

navigation and interaction with the sales team. It was seamless and no pressure.

Cpollock9731

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I really appreciate Bryan's help with resolving the

issues with my car. It's a relief to have everything working.

dalerudin

1 review
How we checked this
  • Submitted May 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

This is our 3rd vehicle bought at Darrell Waltrip Subaru

and we have bought 2 vehicles from Darrell Waltrip Honda. Our experience have always been above our expectations. We will definitely buy another vehicle from them and refer our friends and family to them.

Marcia

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Boomer Alvord was an outstanding and professional

salesman. If they gave Noble Prizes for best car salesmen, Boomer would win. Boomer took all the hassle out of buying a new car. There was no high pressure or long back-and-forth with the Sales Manager. Boomer made whole experience easy and even fun. Boomer Alvord and Waltrip Subaru come highly recommended. I love my new Subaru Forester.

keith.a.vasseur

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Great and friendly service by everyone.

Pleasant experience and reasonable on my trade in of my outback

Daniel_desandre

1 review
How we checked this
  • Submitted May 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Very pleasant interaction with Alex and others.

Easy to deal with an very little pressure. Kudos DW!!

helenschultz

1 review
How we checked this
  • Submitted May 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Josh and Dom showed me respec while doung this deal.

They were knowledgeable and very patient. I got rhe suv I love at a good price.

How we checked this
  • Submitted May 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Great experience, recommend others to try it out, no

issues , great people to work with

jloverby2001

1 review
How we checked this
  • Submitted May 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Everyone was very nice.

Dom was great to work with! Hopefully I don’t need to buy another car soon but will be back when I do.

Izzy82

1 review
How we checked this
  • Submitted May 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I always feel so welcome at Darrel Waltrip Subaru.

Everyone is polite and says hi. I love that I am able to bring my dog for some socializing and that they treat her like a customer, too!

felion_aya

1 review
How we checked this
  • Submitted May 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I did not intend to make a purchase.

I only planned to use the on line tool to estimate the value of my 2019 Forester. The initial sales call was followed up with a video. Robert was friendly and not high pressure. He and sales manager were mindful of my situation and crafted a great deal. It was a very easy and no pressure purchase of my 2nd Subaru.

ericaaustin76

1 review
How we checked this
  • Submitted May 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

This is the second Outback we purchased from Darrell

Waltrip Subaru. We received excellent advice from everyone with whom we talked. Our affable salesman, Dom Rose, is outstanding. He went out of his way to explain, demonstrate, and guide us through the sales process, without any pressure! You can't do better than Darrell Waltrip Subaru, and Dom is a great addition to the dealer's team. Thanks, Dom!

genalt.staff

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

It was a great experience and my sales person was off the

charts great! Amanda could not have been a better sales person and match for me!

skichik8

1 review
How we checked this
  • Submitted Apr 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Long day but great experience here.

Mark was fantastic to work with and very knowledgable. The electronic document signing was new (to me) so I was impressed with that process as well.

mdstamm2001

1 review
How we checked this
  • Submitted Apr 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Francesca Lanuza was an incredible sales

representative. She answered all of our questions and really understood what we were looking for.

Loving this Car!

1 review
How we checked this
  • Submitted Apr 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Colton was fantastic and a wonderful ambassador not only

for Subaru but also for the dealership!

Tim

1 review
How we checked this
  • Submitted Apr 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

We purchased a new Subaru Forester, The dealership was

very busy that day, The facilities were very clean, the staff were all very helpful. We had a great experience. We did not have to finance the vehicle.

rdsmjones1980

1 review
How we checked this
  • Submitted Apr 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

I am Not going to write more.

Rating a company 5 stars should be enough,

johnlchambers

1 review
How we checked this
  • Submitted Apr 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Colton and the guys at the dealership made my family feel

welcome and they took care of us every single step of the way. I have owned multiple Subarus and dealt with multiple dealerships, I have never had such a great experience as I did with these guys. These guys are awesome. I definitely recommend them to anyone looking to buy a new vehicle.

Samstewartp

1 review
How we checked this
  • Submitted Apr 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Excellent Friendly service!

Everyone was very kind, professional and non-pushy! Josh Collins is a terrific salesman, VERY patient with me and explained my new Ascent in detail and set everything up so we could travel back to South Carolina.

dhughes71720

1 review
How we checked this
  • Submitted Apr 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Randy was very knowledgeable about all of the cars and

the related options. We very much enjoyed our experience buying a car.

Sallenheck

1 review
How we checked this
  • Submitted Apr 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Professional, knowledgeable and courteous staff and

salesmen throughout dealership. Quick response to questions or concerns.

aswattenbarger

1 review
How we checked this
  • Submitted Apr 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Josh was very helpful, and we had a easy and helpful

experience with him and the dealership - thank you!

mmatthews308

1 review
How we checked this
  • Submitted Apr 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Very friendly service.

My salesman knew exactly my needs and what I was looking for

bshard78

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Excellent experience!

Was my son's first experience with a dealership. He so appreciated not feeling pressured beyond what he was comfortable with. And he's thrilled with his 2019 Honda Civic! Shout out to Josh B!

Tara.Stieber

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

excellent service.

They took time to listen and find the right solution for me, especially given the impending tariffs. Sales and Finance worked together to help me make the right decision.

sethrosen7

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Outstanding customer service from sales, to finance, to

parts and service. Amazing team! Thank you

NellyRN

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Radek, our salesman, was very thorough and professional

throughout the process. He was also friendly, with a warm sense of humor. Radek made our car-buying experience enjoyable.

Bell.mk45

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Mark was awesome.

Answered every question and made my buying experience easy. In love with my new Outback.

jasonmichaelbell78

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Colton and the entire DW team took excellent care of me

during my recent purchase. They were responsive, professional, and friendly at every step. Highly recommend.

Scott S

1 review
How we checked this
  • Submitted Mar 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

We went without an appointment on the busiest Saturday

and got top-notch service from Mark. He was relaxed and patient and let us drive 4-5 cars. He listened to what we wanted and let us narrow down to our exact match —. He was even running at one point to make sure we got it!

Vonda.j.hunter

1 review
How we checked this
  • Submitted Mar 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

This is my go to dealership!

!! David Lamberth and Taylor Jones are amazing. David helps get me checked in for my appointment and Taylor makes sure everything I need done to keep my car in tip top shape is done timely to get me on my way. Friendly, highest quality of work done and doesn’t break the budget!!

Annie H

1 review
How we checked this
  • Submitted Mar 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

It’s a great one stop shop to be able to view multiple

new car makes and models .

[email protected]

1 review
How we checked this
  • Submitted Mar 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Dominic, our sales rep, was a joy to work with.

He was very knowledgeable about the features of the car we bought.

New Forester Owner

1 review
How we checked this
  • Submitted Mar 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Radek was an incredibly knowledgeable salesperson and we

loved how he was direct and clear and helped us compare different trim levels! He was patient and kind. The dealership was clean and comfortable and everyone was really nice- the front desk person always spoke to us when

Elizabeth

1 review
How we checked this
  • Submitted Mar 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Easy, smooth purchase.

Straight forward pricing. Good offer on trade. AJ was knowledgeable and professional, and Chris made the finance process very easy. Highly recommend

Nancy G

1 review
How we checked this
  • Submitted Mar 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Third vehicle bought here.

Great customer service. Highly recommend. They take care of you with excellence.

ck

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Great customer experience, quick delivery, excellent

explanation of car features, highly recommend for your car needs!

Subaru sale

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Had my car in for normal service and needed a quick

turnaround. Taylor (who is our service writer) was amazing. Got the car in and back to me before the scheduled time. I will keep coming to this dealership because of the great service I received from Taylor. The waiting area is comfortable and has a great area to work and relax in. Free snacks and water round out a fantastic experience.

Subaru Legend

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.

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