My fourth Subaru purchase and could not be more pleased.
Ron was fantastic as always!
How we checked this
- Submitted Jul 17, 2026
- No proof of purchase was attached, so this review is unbadged.


900 Riverfront Pky · Chattanooga, TN 37402
from 1,027 reviews
Showing the latest 50 of 1027 reviews.
Ron was fantastic as always!
But worth every mile! Treated us like family!! Thank You!
— kaylee_9
!! Would definitely recommend Crown Subaru in Chattanooga, TN. Buying a new car was fast and stress free!
pleasure to work with! We have enjoyed our new car.
Always easy and straightforward. Brandee and everyone else we dealt with from sales manager to finance were professional and a pleasure to deal with. I highly recommend this dealership and Ms Brandee. In and out in a little over 2 hours from finding the vehicle we wanted, negotiation, finance and delivery. Ms Brandee is a very personable and professional lady.
Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.
Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness
— Nancy
trade-in and used car buying experience!
of our new vehicle! We would definitely recommend her.
the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!
— renayha
the purchase of our Subaru Ascent. It was a good experience and we look forward to having our service done at Crown Subaru.
He was very helpful from start to finish! This has been the best car buying experience!
Would recommend customers visit Kenny. He is fantastic! A smooth easy process!
!! Brandy did an amazing job with my nismo juke. CROWN has earned a lifer
— thalazt
service from Crown and Zach Peters!
informative, and painless. Just do it!
We scheduled a test drive online and the car was ready for us when we got there. We fell in love with the car and told Kenny we were ready to run some numbers. He was super nice and walked us through the entire process. This purchase was towards the end of the day and some staff had already left for the evening. This did cause a little wait but Kenny kept us informed the entire time. I would highly recommend Kenny and Crown Subaru!
— Bailey
explaining the features of each vehicle. Showed me several different options.
twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to get the service I came in for. She didn't do a thorough walk around upon check-in either. This was my first impression of the dealership service center. Lucas Weir on the other hand is a godsend in comparison. Luckily, he was assigned to my appointment the second time I came in. He was friendly, patient, knowledgeable, accommodating, thorough and efficient. I will be requesting him every time.
Crown Subaru in the purchase of our Crosstrek. Our salesman was Mickey Dorsey, a superb salesman. He knew his products inside and out (literally) and was more than happy to take all the time needed to make us comfortable with our choice. We went on two test drives, comparing vehicles and another where he demonstrated the safety features of the car. He was like a kid in a toy shop - so happy to be there and showing off his toy. I won't say Mickey was low pressure; he was NO pressure - our kind of salesman. When you have a product as good as a Subaru, he must know that they sell themselves; and it did, with his guidance. This was THE MOST enjoyable car purchase we have ever gone through, and we've been through many. The facility was comfortable and spotless. Everyone was easy going. Cindy, the paperwork lady, was very easy to work with. And quick and efficient. A perfect experience that put a lovely car in our garage.
My trade in was valued fairly, the negotiation process was quick and easy, and my sales person Zach Peters was helpful and informative. Finally, Cindy in finance was likewise informative and helpful. No pressure from sales, finance, or service. Just helpful, friendly people at every turn. I can’t say how pleased I was with this experience.
Kenneth was professional, respectful and polite. Everybody involved in the simple purchase process was equally pleasant. This is a new age dealership that really makes car buying easy and enjoyable We were in and out with no hassle, no headaches and no pressure. I highly recommend Crown Subaru. You will not be disappointed. Go get you a Subaru from Kenny!
Everyone was so nice and the experience was so easy.
She made the process so easy and quick. Our whole experience was great with her.
her as such would not respect the person she is. Great personality and honesty taking as much time as necessary to work without to get you what you want with the price you like. More like working with a friend. Casual in approach but detail in respect to answer questions and meeting the customers need. GREATEST experience I’ve had in purchasing RV’s, auto, motorcycles…etc. bar none!!
— JBGreen
Very positive experience happy with our purchase thank you
— smpweb
of my nephew who has purchased two cars from Crown Subaru. I knew I wanted a more reliable vehicle, and knew Subaru was a most reliable car brand. Kenny Melton approached me via text about test driving a new Subaru after I had inquired on the website. From the first contact all the way through my buying experience, Kenny has been a most courteous and thoughtful Dales person as well as well informed about the attributes of the Crosstrek, the car that interested me. There was never any type of coercion or pressure to make the deal ! He patiently waited for me to fall in love with my beautiful Crosstrek! All at Crown Subaru have been helpful and courteous! I am most delighted with my buying experience!!
— gbodiann
Everyone we came in contact with were very professional. Very positive buying experience.
I’ve had buying a car! Kenny is an amazing salesman and eased my nerves I had over the whole process and previous experiences
No pressure to buy yet available to address any concerns or needs during the process. Would highly recommend.
They made purchasing my first Subaru fun and stress free. Thank you, Shana and Crown Subaru!
We were also manipulated about the final price.
for me. He made the process super simple and easy!
transaction. However, it was when we referred someone else for a car purchase that we absolutely felt we had to write about. We had such a good experience with an our first purchase we decided to bring a young man who needed a car to CrownnSubaru. Mr. Habib Rehman was the most gracious and helpful car dealership person with this young man that my husband and I have ever worked with in our 40 years of purchasing cars. He went above and beyond what we expected in this transaction and we will refer to Crown without hesitation to anyone who asks due to the actions of Mr. Habib. Our salesperson, Shana, was great also.
— DonnaG
We could not have asked for a better experience.
He listen to what I wanted and did his best to get it. I go the price I wanted to pay too. Thanks. It was well worth my time to drive an hour and one half to Crown Subaru and dealing with Ken. Thanks.
— danex63
There was never any pressure. She showed us exactly what we wanted in a Subaru vehicle. The dealership made it easy to trade my car in. They were very fair in my trade in offer. Even though white wasn’t exactly the color we wanted in that vehicle we were made an offer we couldn’t turn down. We really are enjoying our new vehicle and couldn’t be happier with the experience. We will always be returning customers to crown subaru.
— gomocs03
search for a new car. He was great!!
Kenny was kind, understanding, and amazing. loved doing business with him.
He did a great job helping us get the car we wanted.
Very patient and explained each step of the process. We would definitely work with her again!
— Garrett
for me. He was knowledgeable and so patient. He answered every question I had and I wouldn't hesitate a moment to recommend him to anyone. He is a valuable employee. Actually, everyone that helped me was great today.
pointing out options. All service from Crown Subaru has been quite satisfactory.
Met my expectations and then some. I can’t say enough about the personal experience and wonderful individuals that assisted us in our purchase. From the salesman to the Financial Manager Cindy. And Sara the Subaru Specialist. I am now an Official Subarooba.
Was offered a water each time. Made to feel at home.
I was in the midst of needing a new vehicle after my previous one was stolen, and he made the process easy. I will definitely be recommending him and Crown Subaru to my friends and family!
He was polite on the phone, got me a great quote on a Forester, and had everything waiting for us when we traded our car in!! This was a great experience from start to finish!!!
Kenny provided for us! From the very beginning, Kenny Melton was accommodating, kind, and easy to work with. Not only did he make sure to give us a great deal, he also dealt with the million changes that this purchase took us to make. We were in-process of moving from Germany back to the states, so he dealt with time zone changes, our moving issues, and a billion changes we made to our car purchase! He was so flexible with everything we threw at him, and made us feel at ease throughout the whole journey. I cannot emphasize enough how much I recommend working with him!
this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of contact. She never made us feel rushed even though she was juggling other people, guided us towards a trim package that fit our needs and was actually slightly less expensive than what we came in to look at. After our test drive while Kiana was helping other clients, Justin Standridge stepped in and helped us get paperwork going as we had decided to purchase. We never felt pressured in any way and everyone we interacted with was incredibly friendly. From Kiana to Justin to Jennifer Morgan who handled the loan paperwork the process was seamless and done as quickly as possible which was appreciated on my part as I was 36 weeks pregnant at the time haha. Would not hesitate to suggest Crown Subaru in the future and return to purchase again ourselves!
Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so nice, knowledgeable, and very communicative.
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