Crown Subaru logo

Crown Subaru

900 Riverfront Pky · Chattanooga, TN 37402

4.9

from 1,027 reviews

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Reviews (1027)

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Showing the latest 50 of 1027 reviews.

SalesJuly 2026

My fourth Subaru purchase and could not be more pleased.

Ron was fantastic as always!

anewell80

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Long drive to Crown Subaru.

But worth every mile! Treated us like family!! Thank You!

kaylee_9

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Hannah was the sweetest!

!! Would definitely recommend Crown Subaru in Chattanooga, TN. Buying a new car was fast and stress free!

shannonjacobs2016

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Our car purchase went quickly and smoothly, Hannah was a

pleasure to work with! We have enjoyed our new car.

freelancepaul

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

My 5th vehicle purchase from this dealer.

Always easy and straightforward. Brandee and everyone else we dealt with from sales manager to finance were professional and a pleasure to deal with. I highly recommend this dealership and Ms Brandee. In and out in a little over 2 hours from finding the vehicle we wanted, negotiation, finance and delivery. Ms Brandee is a very personable and professional lady.

ssn603veteran.wr

1 review
How we checked this
  • Submitted Jul 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

We had the best experience at Crown Suburu and Hannah

Gentry was the best! She went out of her way to make sure our experience was seamless. I highly recommend Crown and make sure to ask for Hannah! You won’t be disappointed.

rheawood14

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Positive experience every time.

Salesman is a treasure. Appreciate every interaction so far. Thank you Eddie for the amazing service and kindness

Nancy

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Kelly, Jason, and Jennifer were all amazing throughout my

trade-in and used car buying experience!

scott.broschay

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Hannah was kind, thorough and helpful with the purchase

of our new vehicle! We would definitely recommend her.

JESDILDINE

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

I had a great experience working with Kenny throughout

the car buying process. He was incredibly helpful and patient, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. Despite some unexpected delays, Kenny stayed in constant communication with me and made sure I was always updated. His professionalism and dedication truly stood out, and I’m grateful for the support he gave me during the entire process. Thank you, Kenny!

renayha

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Kenny and the management team worked with us in making

the purchase of our Subaru Ascent. It was a good experience and we look forward to having our service done at Crown Subaru.

mlittle.law

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Kenny was AMAZING!

He was very helpful from start to finish! This has been the best car buying experience!

jasemine_bowen

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Outstanding customer service!

Would recommend customers visit Kenny. He is fantastic! A smooth easy process!

dwichmann616

1 review
How we checked this
  • Submitted Jul 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Awesome!

!! Brandy did an amazing job with my nismo juke. CROWN has earned a lifer

thalazt

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Very pleased with the level of customer support and

service from Crown and Zach Peters!

erinbrophy

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

The buying experience at Crown with Brandee was smooth,

informative, and painless. Just do it!

darrellgrant

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Kenny was amazing!

We scheduled a test drive online and the car was ready for us when we got there. We fell in love with the car and told Kenny we were ready to run some numbers. He was super nice and walked us through the entire process. This purchase was towards the end of the day and some staff had already left for the evening. This did cause a little wait but Kenny kept us informed the entire time. I would highly recommend Kenny and Crown Subaru!

Bailey

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Was very patient while answering my questions and

explaining the features of each vehicle. Showed me several different options.

alexspassoff

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

This dealership has relocated to Lee Highway, I've been

twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to get the service I came in for. She didn't do a thorough walk around upon check-in either. This was my first impression of the dealership service center. Lucas Weir on the other hand is a godsend in comparison. Luckily, he was assigned to my appointment the second time I came in. He was friendly, patient, knowledgeable, accommodating, thorough and efficient. I will be requesting him every time.

Chattanooga89

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

We couldn't be happier with the experience we had with

Crown Subaru in the purchase of our Crosstrek. Our salesman was Mickey Dorsey, a superb salesman. He knew his products inside and out (literally) and was more than happy to take all the time needed to make us comfortable with our choice. We went on two test drives, comparing vehicles and another where he demonstrated the safety features of the car. He was like a kid in a toy shop - so happy to be there and showing off his toy. I won't say Mickey was low pressure; he was NO pressure - our kind of salesman. When you have a product as good as a Subaru, he must know that they sell themselves; and it did, with his guidance. This was THE MOST enjoyable car purchase we have ever gone through, and we've been through many. The facility was comfortable and spotless. Everyone was easy going. Cindy, the paperwork lady, was very easy to work with. And quick and efficient. A perfect experience that put a lovely car in our garage.

bruceadele

1 review
How we checked this
  • Submitted Jun 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

The process of buying my Subaru was great!

My trade in was valued fairly, the negotiation process was quick and easy, and my sales person Zach Peters was helpful and informative. Finally, Cindy in finance was likewise informative and helpful. No pressure from sales, finance, or service. Just helpful, friendly people at every turn. I can’t say how pleased I was with this experience.

glenmore.powers

1 review
How we checked this
  • Submitted Jun 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Easiest and best car buying experience of my life.

Kenneth was professional, respectful and polite. Everybody involved in the simple purchase process was equally pleasant. This is a new age dealership that really makes car buying easy and enjoyable We were in and out with no hassle, no headaches and no pressure. I highly recommend Crown Subaru. You will not be disappointed. Go get you a Subaru from Kenny!

rickkarendalton

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

We had a great experience wirh Zach and Crown Subaru.

Everyone was so nice and the experience was so easy.

mandylynng12

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brandee was exceptional.

She made the process so easy and quick. Our whole experience was great with her.

mlyles1976

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Hannah Gentry is more than a salesperson and to refer to

her as such would not respect the person she is. Great personality and honesty taking as much time as necessary to work without to get you what you want with the price you like. More like working with a friend. Casual in approach but detail in respect to answer questions and meeting the customers need. GREATEST experience I’ve had in purchasing RV’s, auto, motorcycles…etc. bar none!!

JBGreen

1 review
How we checked this
  • Submitted May 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Kelly Carlson did a great job.

Very positive experience happy with our purchase thank you

smpweb

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I knew about Crown Subaru from the positive experiences

of my nephew who has purchased two cars from Crown Subaru. I knew I wanted a more reliable vehicle, and knew Subaru was a most reliable car brand. Kenny Melton approached me via text about test driving a new Subaru after I had inquired on the website. From the first contact all the way through my buying experience, Kenny has been a most courteous and thoughtful Dales person as well as well informed about the attributes of the Crosstrek, the car that interested me. There was never any type of coercion or pressure to make the deal ! He patiently waited for me to fall in love with my beautiful Crosstrek! All at Crown Subaru have been helpful and courteous! I am most delighted with my buying experience!!

gbodiann

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Pleased with sales and service.

Everyone we came in contact with were very professional. Very positive buying experience.

karenmsims

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

This has been the smoothest most enjoyable experience

I’ve had buying a car! Kenny is an amazing salesman and eased my nerves I had over the whole process and previous experiences

sarahalice74

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Brandee was very knowledgeable and respectful.

No pressure to buy yet available to address any concerns or needs during the process. Would highly recommend.

ASKANARCHITECT

1 review
How we checked this
  • Submitted May 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Very friendly and helpful crew!

They made purchasing my first Subaru fun and stress free. Thank you, Shana and Crown Subaru!

caylin.austin

1 review
How we checked this
  • Submitted May 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Do not trust finance side I felt pressured and rushed

We were also manipulated about the final price.

stefbonham

1 review
How we checked this
  • Submitted May 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Kenny went out of his way to help me find the perfect car

for me. He made the process super simple and easy!

chloe.elders475

1 review
How we checked this
  • Submitted May 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

This was our first Subaru purchase and it was a flawless

transaction. However, it was when we referred someone else for a car purchase that we absolutely felt we had to write about. We had such a good experience with an our first purchase we decided to bring a young man who needed a car to CrownnSubaru. Mr. Habib Rehman was the most gracious and helpful car dealership person with this young man that my husband and I have ever worked with in our 40 years of purchasing cars. He went above and beyond what we expected in this transaction and we will refer to Crown without hesitation to anyone who asks due to the actions of Mr. Habib. Our salesperson, Shana, was great also.

DonnaG

1 review
How we checked this
  • Submitted Apr 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Hannah was a pleasure to do business with.

We could not have asked for a better experience.

kathryn0224

1 review
How we checked this
  • Submitted Apr 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Ken was a great.

He listen to what I wanted and did his best to get it. I go the price I wanted to pay too. Thanks. It was well worth my time to drive an hour and one half to Crown Subaru and dealing with Ken. Thanks.

danex63

1 review
How we checked this
  • Submitted Apr 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Working with Kelly was so easy.

There was never any pressure. She showed us exactly what we wanted in a Subaru vehicle. The dealership made it easy to trade my car in. They were very fair in my trade in offer. Even though white wasn’t exactly the color we wanted in that vehicle we were made an offer we couldn’t turn down. We really are enjoying our new vehicle and couldn’t be happier with the experience. We will always be returning customers to crown subaru.

gomocs03

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Mickey Dorsey was the sales person who helped me with my

search for a new car. He was great!!

Kathleen_judd

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

I felt very taken care of.

Kenny was kind, understanding, and amazing. loved doing business with him.

kcoleshomeschool

1 review
How we checked this
  • Submitted Apr 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Kenny was a blessing to work with.

He did a great job helping us get the car we wanted.

tammyridley81

1 review
How we checked this
  • Submitted Apr 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Shana Madsen was awesome to work with.

Very patient and explained each step of the process. We would definitely work with her again!

Garrett

1 review
How we checked this
  • Submitted Apr 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Kenny made this process of buying a new Outback so easy

for me. He was knowledgeable and so patient. He answered every question I had and I wouldn't hesitate a moment to recommend him to anyone. He is a valuable employee. Actually, everyone that helped me was great today.

BJJOHNSON490

1 review
How we checked this
  • Submitted Apr 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Hannah was very helpful in showing me cars available and

pointing out options. All service from Crown Subaru has been quite satisfactory.

tatummyra

1 review
How we checked this
  • Submitted Apr 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

They were great!

Met my expectations and then some. I can’t say enough about the personal experience and wonderful individuals that assisted us in our purchase. From the salesman to the Financial Manager Cindy. And Sara the Subaru Specialist. I am now an Official Subarooba.

traceydunn33

1 review
How we checked this
  • Submitted Apr 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Warmly greeted upon arrival at each visit.

Was offered a water each time. Made to feel at home.

teresacurtis39

1 review
How we checked this
  • Submitted Apr 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Kenny was super helpful and friendly!

I was in the midst of needing a new vehicle after my previous one was stolen, and he made the process easy. I will definitely be recommending him and Crown Subaru to my friends and family!

zletbetter

1 review
How we checked this
  • Submitted Apr 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Kenny Melton was fantastic to deal with!

He was polite on the phone, got me a great quote on a Forester, and had everything waiting for us when we traded our car in!! This was a great experience from start to finish!!!

craigakoehler

1 review
How we checked this
  • Submitted Apr 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

We are beyond happy and grateful for the whole experience

Kenny provided for us! From the very beginning, Kenny Melton was accommodating, kind, and easy to work with. Not only did he make sure to give us a great deal, he also dealt with the million changes that this purchase took us to make. We were in-process of moving from Germany back to the states, so he dealt with time zone changes, our moving issues, and a billion changes we made to our car purchase! He was so flexible with everything we threw at him, and made us feel at ease throughout the whole journey. I cannot emphasize enough how much I recommend working with him!

Kim Ripley

1 review
How we checked this
  • Submitted Apr 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

My husband and I ended up purchasing a Crosstrek from

this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of contact. She never made us feel rushed even though she was juggling other people, guided us towards a trim package that fit our needs and was actually slightly less expensive than what we came in to look at. After our test drive while Kiana was helping other clients, Justin Standridge stepped in and helped us get paperwork going as we had decided to purchase. We never felt pressured in any way and everyone we interacted with was incredibly friendly. From Kiana to Justin to Jennifer Morgan who handled the loan paperwork the process was seamless and done as quickly as possible which was appreciated on my part as I was 36 weeks pregnant at the time haha. Would not hesitate to suggest Crown Subaru in the future and return to purchase again ourselves!

chanceballardsj

1 review
How we checked this
  • Submitted Apr 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Great experience!

Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so nice, knowledgeable, and very communicative.

Crystal Aruca

1 review
How we checked this
  • Submitted Mar 31, 2026
  • No proof of purchase was attached, so this review is unbadged.

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