Cherry Hill Nissan

ago, what a great experience i had with salesman kamran m, we were shopping for a first car for our son who just got his license, we visited few dealerships to find fhe right car for our son, kamran made us fell very comfortable, after few test drives we decided to take numbers home to make sure it fits our needs and budget, kamran was no pressure and we felt very comfortable deling with him, after discussing our financial we came back to buy a car from him and again he made sure we will have great experience, after doing all the paperwork he went over all the safety features and spend sometime to make sure my son is comfortable with his new ride, we already recommend kamran and cherryhill nissan to our friends and family members, if anyone is in the market for new and used car please go to cherry hill nissan and asked for kamran, A+++

an 2016 altima SL in June 2024.I am being ignored by the salesman Ron C and the general Manager Steve B. They refuse to get back to me after texts, phone calls and email. This is not the way to treat a customer. I guess they no longer care after you get a car from this dealership. Whenever I email I get a reply from Amber Wilson who I beleive is a bot because its the wrong subject and says the proper staff will get back to you. Not true. I asked a simple question and all this could have been avoided. Also, I wanted the vehicle maintance records for my car and was told they will not fax it to my home or email it to me, that I hahve to pick it up. Makes no sense. I am very disappinted at this dealership and thought they were better than this. I also had a question about upgrading the car but I think I will take my business elsewhere. Absolutely disgusting!!!!! The rating I gave in this review is for this situation, not at the time of the sale.

lease my first vehicle from Cherry Hill Nissan. The process couldn't have been easier. Thanks again to Ed and the entire team.

first car from this dealership.

Hondas. I have known Ed Altman for 23 years and have purchased many vehicles from him prior to his arrival at Nissan - the service I have received previously from Ed has always been awesome , and today was no exception. In fact my whole experience with Cherry Hill Nissan was flawless across the board - easy, friendly, thorough and painless. I’m a happy (new) customer…

Cadillac was already sold that I viewed online.

makes all the employees of the dealership take a kindness pill every morning. I have been to many dealerships and have never been treated as courteously as at Cherry Hill Nissan. All the employees that I interacted with were exceptionally helpful and kind, particularly Dennis Webb in service and Tony in parts... I suppose they must be taking two pills every morning!

would. I leased a 2019 Pathfinder here in 2019 and then bought the car when the lease was over. I had the car in for service last May (assuming I was getting an oil change) however, they did everything but….I just recently took the car for another oil change 7 weeks ago. The car is only 4 years old and has a total of 35k miles on it. It started smoking out of the tail pipe a few weeks back when starting the car, so I decided to take it to Cherry Hill Nissan service. They told me I need a new engine at 17k! No mention of the fact that my car has a 5year/60k power train warranty on it. I spoke to a friend who is a manager at another area dealership and he alerted me to the fact. When I called back, they said it was neglect on my part and it wasn’t covered! I tried to explain that I thought I was getting an oil change last May and he wouldn’t even acknowledge or escalate me to the service manager. All of that being said, even if I had gone a few thousand miles over, an engine should NOT be shot after only 35k miles on a four year old car!! The disappointing thing in all of this is the complete unprofessional manner within the service department with no calls back from the manager and that on the original call they were trying to even hide the fact that the engine had this warranty, but it wasn’t covered by X, Y, Z. They just wanted to see if they could get the 17k out of me. Things like this is what gives the car business a bad name!!

Made the appointment 4 weeks ago to get an oil change and tire rotation. Told them I needed to wait. My appointment time was 715. It is now 845 and the car has not been taken back. I asked about it after an hour. Don't waste your time or money

what they are from the start. When you clearly ask if you are speaking to a salesperson and they straight up lie to you, that’s a red flag!! Once I got this bad vibe, I went to the next dealer, and they were a pleasure. Avoid, the reviews on yelp are accurate!!

USB port not working, noises in steering and suspension and check engine lite is on . I get a call at 2 pm asking a follow up question about USB port. Then don't hear back. I call at 4:45 and they say it's done. Really???? No call no thing explaining what was done. I ask to speak to Jeff and he says the following. "Oil change done. Check engine lite on for a code that is old. If it comes back on then we will replace a part. USB port, hmm looks like another Nissan replaced the radio so we are not going to fix another dealerships repair. In regards to the noise it needs a strut but there is other damage under the car so we are not covering it". Then precedes to charge me $100 cause it's "not under warranty". I asked to speak to the service manager Bob and he didn't return my call. Even to Jeff's own admission the Altima sits very low to the ground. So yes the plastic is broke from hitting driveways. I am not worried about that. But the strut should not be bad. And oh yeah in my paper work it claims the noise to "be from jumping car". Haha. I'm a 50 year old guy. Come on. Really???? Oh yeah and the mileage in is the same as the mileage out so not doesn't even look like they test drove the car. BEWARE BEWARE BEWARE. Find another dealer to service your car And 12 hours later the check engine lite came back on

is tops!!! They were professional and I was out of there quickly. Kudos to this dealership!

Great dealership. Very helpful and efficient. I have been coming to Cherry Hill Nissan for nearly 13 years and have been very pleased with each purchase or lease.

Service was very good thought I’d get a service wash but didn’t only complaint. They offer coffee in the waiting area which is a plus

This place has top notch people in the service department!! Always have a very satisfied feeling when completed. I would recommend everyone to this dealership.

Mark was very courteous and helpful. Knowledgeable and very pleasant to work with went through everything step by step Rogue was ready when promised and showed me around service department

Carmen was great thanks. We like both cars and my company is coming back for another. They are looking for a van sometime soon. Thanks again.

Purchased a 2019 Nissan Altima from a knowledgeable salesperson who had the patience of a saint. It took three visits to the dealership before I made a decision and I never felt pressured to buy the car. The salesperson provided the information I needed to make an inform decision. I recommend Cherry Hill Nissan to my family and friends.

I went in to look at a 2019 Pathfinder Platinum, I emailed my interest to the internet department and was given a lowest possible price of $41,245. When I got to the dealership they wanted to sell me the same for $48,000, and, the vehicle I was interested in was not on the lot, even though I was told it is in stock. They valued my trade at $21,000 while other dealerships valued it at $23,500 despite their claims that they offer the highest trade in values. The dealership came up with a lease payment of $813 dollars per month and when asked how they came up with that there was no explanation. I felt like I was rushed in and out of the dealership and they had no want to deal with me. I asked for the dealer principal's email address so I could let him/her know how poorly I feel I was treated on 3 occasions with no response.

Franklin was my sales person. The BEST sales person I have ever encountered. I wanted a GT-R and he found exactly what I wanted. Took care of my trade in with any hassle. He took through out the dealership to meet everyone. I meet Dennis - my GT-R specific service adviser. It has been 2 years now and the service experience has been OUTSTANDING! Franklin continues to keep in touch. I would recommend this dealership to anyone wanting to buy a Nissan.

I bought a used car from the dealership and asked for the owner's manual and a 2nd key which I was told would be no problem. Smiling while never intending on delivering. Luckily I got a decent deal and I love my car. The vehicles sell themselves and the follow up wasn't there. Other then that had an ok experience.

I’ve leased 3 cars/trucks. I returned for another lease because I was out of mileage. I was told my price range was unrealistic and no real negotiable offer. Once I went to Burns Honda then a offer was given that was still higher than Burns and it did not make sense considering Nissan was supposed to forgive some payments and fees. Then I was offered the original deal I asked for a week prior after showing then I was negotiating with Burns Honda. I was told the offer was retracted because Mt Holly Nissan locked me into a Nissan Lease offer that I did not ask for because I went to Mt Holly for a certified preown truck not a lease. I was told that Nissan financial did not want to uphold Cherry Hill Nissans offer. This made me upset 1 finance company: 3leases later the dealers or financial institution took my customer loyalty as a bond. Instead 3 late payments and one unhonest dealer and another horrible negotiating dealer caused me to move on and lease through Burns Honda! If you want true customer service go to Burns! Ed Torres tried but he tired to late and Nissan financial costed him a loyal customer!

I had a dispute over whether tire should be covered under warranty, when I told the service rep that I was going to dispute the charge he told me that he was going to put the defective tire back on! Good thing this dealership cares about your safety... I called Nissan Cooperate and they told me that I should get my money back but when they talked to the dealership they would not process the payment. (Good thing I have the conversation with Nissan Cooperate recorded.) I also called Bridgestone and they told me that Nissan did not follow the proper warranty process. (That conversation is also recorded) If Nissan Cooperate and Bridgestone both say your wrong why do you continue to try and argue? If I play those recording to the BBB, CPA, or a judge in small claims court what is your defense? I tried to reach out to the Steve the manager of the dealership but he obviously doesn't care since he wont return calls or emails. The Service Manager already made clear his views on this dispute. If you need service I would recommend staying away - its all about the sale and then they try and cover it up with lies. If you have warranty needs go somewhere else.... It's a shame I have been using this dealership for service for years and have been a Nissan customer for 12, but this morning was just terrible

I needed a new /used car in a budget range. I was able to find a SUV I wanted on the budget I needed. I have to say my salesmen was very helpful with showing me how everything works in my SUV. If you have a budget and know what you want or even if you don't the help you get here is top notch.. I have family members who have also bought cars, SUV's here and have also have had a great experience.

I was very pleased with my first and only experience at Cherry Hill Nissan. I called to inquire about a particular used vehicle and Ann instantly provided specific details pertaining to the inspections and service the car had received to prep it for sale. Upon request, she sent pictures of every possible flaw so that I would not be caught off guard by anything. Cherry Hill Nissan installed new tires and brakes, and cleaned the rotor surfaces. I was very pleased to see the vehicle was exactly as advertised. I would definitely purchase another vehicle from this dealership.

Ii brought a car from them in 2015 and now they want me to trade it in and now they treat me like dirt I feel sick to my stomach after being a loyal customer to Nissan for years.

After one week or so of walking out of dealerships due to blatant lies and outrages prices, my wife and I got in touch with Cherry Hill Nissan. From start to finish, Ann in (BDC) and Jim (Salesman) and Mike Sondberg (Finance) were courteous, friendly and personable. Awesome experience. I will not hesitate to send business to them moving forward.

I bought a new Nissan-Rogue family package vehicle 3 months back from Cherry Hill Nissan and basic reason for this buy was - 1. Good gas mileage (Nissan claims it to be 33 on highways and 26 on city roads) 2. Additional seat for occasional usage of my family needs Ever since I bought this car I am getting very low gas mileage and tried to work with local dealer as well as Nissan for resolution but no satisfactory results- 1. I am getting ~ 19 MPG in city driving and getting 24-26 MPG on highway driving which is about 8 MPG lower than what is claimed at the time vehicle is sold or advertised. 2. Multiple visits to dealer and gave them gas mileage readings as per their requirements. Dealer did software upgrade but I don't see they did anything reasonable which convince that it should make it better. After multiple visits and fulfilling whatever they asked for (even waiting for more then 4-5 Hrs. in one occasion) no outcome and dealer asked me to call Nissan customer care. 3. I called Nissan customer care and got Case opened but here also it was completely unsatisfactory 4. Nissan representative told me that based on dealer checks, everything is working as expected and after lot of persuasion she agreed that her supervisor will call 5. Supervisor called me and she told me the same story that as per dealer it is within company specifications. when asked what are company specifications and this is lower than what you advertise, no answer and keep on repeating that this is within company specifications. This was completely unacceptable and no help provided by Nissan and after I told that I have to go to Better Business Bureau, she had no effect. Seems Nissan is very proud of their legal team and a mere customer can't do anything against them. So if you are buying any Nissan vehicle and you are unlucky to get a bad vehicle, my experience is that both Dealer and Nissan will leave you to deal with it. I would recommend to not go with Cherry Hill Nissan.

Carmen was my sales guy, and it was a great experience from start to finish! He was super knowledgeable and was able to answer all my questions. It was my first time leasing a car and he made the experience enjoyable. He definitely went above and beyond for me while I was going through the process and he has even followed up to make sure everything was going well with my new car! Would definitely recommend cherry Hill Nissan, and when you go, Carmen is your man!

Daryll Smith was my salesman. He was very knowledgeable and honest. There was no pressure on buy a particular car or buying in general. He and he manager worked fairly on the price. It was an enjoyable experience. I highly recommend this dealership and Daryll. Thank you.

It was a long afternoon but Cherry Hill Nissan treated me really well. I got the car I wanted and the salesman was amazing !! Sales people that want working with me stopped by to see how I was doing they were all very nice.

After awful experience at City Select we decided to go visit Duke who is an honest car salesman from cherry hill nissian, this is our 2nd vehicle from this dealership, this 2nd time experience was aw some it felt so right because this is a trusting honest dealership I recommend this to all friends and family. We left very very satisfied!!!

I was recently in a bad car accident and had to find a vehicle right away. I initially had an awful experience at the Nissan Dealership in Egg Harbor Twp, where the sales reps had no regard for my price range, timeframe, or the fact that I was injured and couldn't walk all over the lot to view cars that they thought I should buy. My friend told me about Cherry Hill Nissan and I called Eddie Torres and explained my situation. I could tell the difference between the two locations immediately. He wasn't pushy and listened to what I was looking for and the price point that I wanted to be in. He respected my time limits and enabled me to get in a brand new Nissan Rogue for less than what I was going to pay for a much older model with high mileage at the other Nissan dealership! When I arrived shortly before they closed the night of Halloween with my sleeping children in tow, he and Carmen Pizzo made every effort to accommodate my family and our needs and respected our time constraints. Our sales rep Carmen was amazing and stayed late just to show me all of the new features on the rogue and how to operate them. They were both genuinely excited for me! I was so pleased to have realized how different the culture and people are at Cherry Hill Nissan that I would rather drive an extra 45 minutes to go there over having to deal with anyone else! I couldn't be happier with my experience there and am absolutely in love with my new Rogue!!

Had a wonderful experience from from initial internet contact through purchase and final delivery. Alberto and Eddie took really good care of us. We got a great deal, there was no pressure and they worked with us every step of the way. If you're looking for a Nissan, Cherry Hill Nissan is highly recommended!

My experience was excellent at Cherry Hill Nissan! After going to another local Nissan dealer and not be treated good I decided to give Cherry Hill Nissan a try and I'm glad I did! Eddie and Dominic where great and I would recommend them to anyone in the market for a Nissan. The car buying experience was great and they worked hard to get the deal approved for me. This is my first purchase of a brand new car. I love my 2016 Rogue.

Eddie Torres & Mike Divice are not your typical sales men. They will tell you the truth and do their very best to get you in the vehicle that's best for you. I recommend Cherry Hill Nissan 1000%!

I worked with Tio Sanchez. Great experience, excellent customer service, and a pleasure to work with. Very sensitive to my needs, and didn't try to push me into anything I wasn't comfortable with.

It's been 2.5 weeks since I walked into Cherry Hill Nissan... and DROVE away that day in my BRAND NEW 2016 Nissan Altima. I didn't think I would be able to afford a "NEW" vehicle, but Cherry Hill Nissan, Bill Nicholson, Mike Chiarulli and the rest of the TEAM there, made it possible!! Perfect color, fully loaded and AFFORDABLE! I would highly recommend them to anyone looking to purchase or lease a vehicle.... I promise they did not disappoint and made what I thought would be a stressful experience; more than pleasurable. Thanks to all for making my dream come true!!!!!

Umberto and Ann made it a Easy car buying experience. Derek was an excellent and knowledgeable salesman. Would recommend him and the dealership to everyone.

I recently purchased a new 2016 Nissan Sentra and couldn't be happier with my experience at Cherry Hill Nissan. My sales consultant Michael Chiarulli and the sales manager Eddie Torres were the best! They both treated me with a great deal of respect and made the experience a pleasant one. I knew what car I wanted and neither one of them gave me the normal car salesman run around. They were both very professional and I would highly recommend them to all my friends and family

I will start out stating that I was hesitant about leasing a vehicle through Nissan from prior experience with Nissan Motor acceptance corporation from a dealership in Rhode Island. I had in mind to lease a Honda Accord. My finance made me go there first and from the beginning of the process with their salesman, Dominic my mind was changed. He was to the point, quick, however, very efficient explaining how the process worked. They gave me exactly what I wanted for my vehicle as a trade in with absolutely no hassle, The monthly payments were exactly what I had in mind and the car is fantastic! Cherry Hill Nissan made my experience buying a vehicle pleasurable and hassle free. A few days later Dominic reached out to me via text and asked how I was doing with the car, I had a quick question and was unable to call the dealership at that time. He text me back in less than 15 minutes with an answer. Again, hassle free. This is a great dealership! If you are thinking of a Nissan, go there!

I purchased a used armada from Eddie and Roman last week. I walked in and let them knew exactly what I wanted and they went above and beyond. Throughout the entire process we were in constant communication and after a couple different things were ironed out, the deal was the done the next day with all of the terms we agreed on. They took care of me on my trade and we made a deal that was beneficial for everyone. As a sales and executive, you meet a bunch of people in all aspects of business and like myself, they told it how it was and there was no nonsense. They were a pleasure to work with.

I could probably go on for days about the ignorance. disrespectful, lying sales manager EDDIE TORRES. I have never in my life met someone like him before in my life and I hope I never do! He did nothing but lie, lie, lie and more lie. He was talking down to me like I was his child or I was stupid. He tried to hide things about the vehicle that were wrong in hopes that I wouldn't see them. I will never go to this dealership again because of Eddie Torres. He should be in prison for how he scam people. This dealership should be shut down. Cherry Hill Nissan is so unethical and disrespectful toward their customers and when I spoke to my attorney about them he advised me that there were many lawsuits against them. Never go to this dealership!!

I brought my car in to the service department and I had a great experience. Everyone from Bob Miller to the entire service team in including the receptionist were very helpful in make my appointment a smooth one.

This dealership is quick to give you a deal but absolutely HORRENDOUS with providing customer service!! We have had one bad experience after another and no one takes accountability. Eddie, the sales manager, is quick to provide an excuse too- very unprofessional and completely unethical! Rest assured we won't be going back to Cherry Hill Nissan in the future. Do yourselves a favor and if you’re interested in a Nissan go elsewhere where they actually strive to make things right and put customer service at the forefront. Very disappointed in the customer service and service department!!

Overall experience not happy but will provide updates review after having issues rectified. Still trying to have dealership work out issues that were not noted during initial sale.

Where to start with this horrible place?? AVOID CHERRY HILL NISSAN!!! They were caught straight lying multiple times! Here is our experience summarized. 1st While we were waiting for 2 hours to find out our payment, we just heard that the car was sold to someone else while we were still there interested in it.. 2nd They will make you stay there with false time waiting periods. We went at 2.30, was ready by leave by 4 because they sold the car we were interested. They kept us there to 9.30 pm (because they were working on such a new great deal) 3. We financed a brand new car. But they charged $1,300 extra for warranty. 4. Lied that our finance company rejected us, when there were multiple calls that decision was pending. 5. Paperwork was done on Saturday but somehow by Monday decision was made and we were rejected?? Finance company said they need 4-5 business days to decide. They still needed more documents. 4. Contract said we had to keep the car for business 10 days in order to get financing ready or return the car after, they said it doesn’t say that anywhere. 5. They called excessively from early mornings to late nights to get the car there ASAP, from office but also their personal numbers. 6. We got a lawyer, she said Cherry Hill Nissan had many lawsuits against them. They are horrible and just return the car. The staff we dealt with, Especially Eddie the Manager is ignorant, a bully, scammer. Why are the still in business?? I’ve bought many cars but I would rather pay to buy a car blindfolded in an auction then from Cherry Hill Nissan. Avoid this place, I’m happy we returned the car because won’t need to ever step foot on that place. I will put this review on any website I come across with. They treated us like we were stupid, wanting us not to believe what we were reading or hearing from our finance company.

Schedule a repair a mere week ahead of time, requesting that they have the right part. They forgot to order it. No apologies. And then an oil change that took 2 hours. Thanks Nissan! I am a fool. I need to learn how to fix my own cars ...!

I call Cherry Hill Nissan dealer for cargo van on phone the girl says they have in stock, when I visit next business day to dealer they says they don't have in stock.

work with the sales team. They were very knowledgeable on all of their vehicles. I would buy from them again.