BM

Baron MINI

9010 Shawnee Mission Parkway · Merriam, KS 66202

4.6

from 290 reviews

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Reviews (290)

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Showing the latest 50 of 290 reviews.

ServiceJuly 2026

The staff are super friendly and helpful.

The service department check in process was quick and easy!

Joshp

1 review
How we checked this
  • Submitted Jul 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

The service department does great work and always

communicates so promptly and clearly! I highly recommend!

Rainn

1 review
How we checked this
  • Submitted Jul 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Great experience with getting my car in to get the tire

replaced. I was kept well informed in the process and things were resolved quickly.

Michael J

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

The service today was excellent.

They were prompt on their scheduled maintenance and communicated very well about what was expected during the car service. They texted me twice to let me know the car was ready. My car also was washed and cleaned. Thank you all so much for your great work!

Eaguerra

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great service on my MINI Paceman S.

Four wheel alignment really improved my driving experience.

Hagar46

1 review
How we checked this
  • Submitted Jun 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

They’re always so courteous and I feel like my beloved

Mini is in great hands at Baron.

maureenfrazell

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Great service, professional communication and very

engaged in the sales process from start to finish

bud.creative.rail

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

After an all points check — I drove away with no air

conditioning. Charging to take off the check engine light… thought that would be part of an all points check. Cost more $ to take care of that check engine light!

jswallowkc

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Barron Mini in Kansas has great customer service and

their service department is top notch

markgman61

1 review
How we checked this
  • Submitted Jun 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Outstanding customer service - the whole staff is amazing

and I enjoy visiting with them and they are all very professional.

EPB

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Baron mini took great care of my car today!

I just moved back to Kansas from Dallas and the service I received at Baron blew all the other service appointments out of the water. They followed up with me and kept me posted the entire time they had my car. I will definitely be back and look forward to maybe adding another mini from them someday!

drmandy

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Always the Best!

Sara and her service department are always very clear on repairs, and how long it will take to complete the work. I appreciate my Baron Mini Dealership!

Neenherrera

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I have bought, driven, and loved three Minis all bought

from this dealer. I have nothing but great things to say about the service department; they are the reason I keep using this dealer. (It is about 200 miles drol my home.). The rest of the staff especially Lisa and Sammy, always make me feel welcome and valued. As an older woman, I can tell you that this isn’t always true.

Robin.a.white

1 review
How we checked this
  • Submitted May 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Listened well to our requests and provided all options.

Very helpful sales staff and finance staff. Love my car!

Moesmith4470

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Friendly, knowledgeable, and professional staff!

! Highly recommend if you are in the market for Mini Cooper!

Chiencai

1 review
How we checked this
  • Submitted May 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

We've used them for years and they are honest, reliable,

and professional in all they do. Isabella the service coordinator kept us updated at every step of our most recent service (a complex one) and the technicians who worked on our car, Justin, Mario and Aaron got the work completed efficiently and with skill. When an unexpected issue arise, they kept us informed and aware of the problem and our various options. Ultimately, our Mini was repaired and back on the road with minimal delay. Though a dealership, the prices are fair and competitive. We have established a great relationship with them and truly consider them equal partners in our Mini's life.

DF

1 review
How we checked this
  • Submitted May 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I have nothing but the highest praise for Baron Mini

Cooper. I had a screw in my tire and was 100 miles from home. The wonderful folks there worked me into their schedule and fixed me up with a new tire. They even washed and vacuumed my car! Great service!!

brunerglenda

1 review
How we checked this
  • Submitted May 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I like the new improvements of the mini Cooper

dealership. It is nice and clean looking, and they really have taken care of me throughout the years.

Payneman44

1 review
How we checked this
  • Submitted May 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Communication was difficult via phone and text.

And, I noticed this more after I signed paperwork. I was given completely different information from sales and finance. I was promised that they would address an important issue and they did not and didn’t tell me. Once I received my car, I brought it to their attention and there was no apology. At that point, I had to use my time and effort to get the issue resolved on my end. That shouldn’t have happened.

Flanny

1 review
How we checked this
  • Submitted Apr 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Friendly, knowledgeable, and professional staff!

Highly recommend if you're in the market for a Mini Cooper!

TDavidson

1 review
How we checked this
  • Submitted Apr 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

The Barron Mini service department is excellent.

We greatly appreciated all that hard work and quick return.

ThomasRFields

1 review
How we checked this
  • Submitted Apr 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Classic mini love.

Always easy to work with. Live leaving with a clean car inside and out.

hilulubelle

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Had a good expiernce with Dante he was very nice and

upfront about everything! Thanks for the new car!

msiedlik

1 review
How we checked this
  • Submitted Apr 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Lisa was very helpful and quick to get back to me in the

leasing process and very thorough when picking the vehicle up.

slbboos

1 review
How we checked this
  • Submitted Apr 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

The greeting receptionist and Lisa and the service guys

were beyond professional, friendly and went above and beyond for our visit. So refreshing to have such great customer service!

aa

1 review
How we checked this
  • Submitted Apr 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Easy to schedule.

Fast and efficient service. Loaner car provided. Kept informed of work progress. Highly recommend this service department.

benoit_family

1 review
How we checked this
  • Submitted Apr 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Excellent in all categories.

Knowledgeable, friendly, dedicated to the sale, understanding of the customer’s needs.

bob_boydston

1 review
How we checked this
  • Submitted Apr 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Fair pricing, great work, communication is thorough.

The free Lyft and car wash after service are a huge plus.

WildcatMom

1 review
How we checked this
  • Submitted Apr 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Very pleasant service team.

But two days for an oil change is a bit much. Especially when BMWs were in some Mini service bays.

ECURRY

1 review
How we checked this
  • Submitted Apr 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Everyone at Baron Mini is so polite and helpful.

Management, sales and service have always been so friendly. Loved my first Mini Cooper and am enjoying my new Mini even more.

sandra

1 review
How we checked this
  • Submitted Apr 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

As we were leaving on vacation our Mini had a mechanical

issue. We had the car towed to the dealership and rented a car to continue on our planned vacation. They kept us up to date on the status throughout our trip and coordinated with our extended warranty company to cover the cost of repair. Great customer service!

gunruh

1 review
How we checked this
  • Submitted Apr 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Not at all pleased with quality and work done on my Mini

Countryman S 2017. No sooner than I took it home, the next day made a rode trip over 100 miles.and discover the the check engine light had come on about half way on the return trip home. Don’t care if it get’s fixed or not as I am truly dissatisfied with this product. This was my second Mini Countryman and I should have learned from the first one after all the problems it had. Will never buy another one. Good bye Mini!

Yogi

1 review
How we checked this
  • Submitted Apr 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

excellent excellent excellent excellent excellent

excellentexcellent excellent excellent excellent excellent excellentexcellent excellent excellent excellent excellent excellentexcellent excellent excellent excellent excellent excellent

richardlara

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Knowledgeable friendly people.

No strain, no fuss, no pressure experience. Quite different than usual car buying experience.

mike.eakins44

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Baron Mini staff are courteous and work efficiently and

well. Service is completed on time. I can highly recommend Baron Mini!

entwyf

1 review
How we checked this
  • Submitted Mar 31, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Lisa is amazing and was very responsive to emails after

my purchase. The staff is very kind and willing to help with any questions. I will definitely be buying from here again!

breckdakin

1 review
How we checked this
  • Submitted Mar 31, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Service greeters are not polite nor easy to talk to I

miss amir terribly probably will new dealer the has been going there 2008 not anymore

tzchirhart2

1 review
How we checked this
  • Submitted Mar 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Lisa was one of the most friendly and helpful car dealers

we have had the pleasure of working with.

addison.woody

1 review
How we checked this
  • Submitted Mar 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

There were very nice representatives at the repair desk

to help & explain repairs. Thank you.

Ktaylor_rph

1 review
How we checked this
  • Submitted Mar 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Fantastic, no pressure service.

Loved buying a car from Lisa Foell and the Baron Mini team!

Jeff

1 review
How we checked this
  • Submitted Mar 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Staff was excellent to work with, friendly, and helpful

with how the car worked on the inside.

armisteadmackenzie

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Car repairs are never fun or cheap, so when there is help

getting back and forth and warranty options - it helps a lot! Not to mention my car was filthy inside and out - I got it back super clean inside and out!!! Isabella at the service center was awesome! And a shout out to Reggie and Jess for the new warranty!

Laura

1 review
How we checked this
  • Submitted Mar 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

This is absolutely a great dealership.

Service department is outstanding and Isabella. Who was my service manager Did an amazing job. I truly appreciated the fact that after driving for two hours to get there for my appointment I had arrived 2 1/2 hours early. They worked me in and got me finished and on my way home before my original appointment should’ve been started.

Fiddler

1 review
How we checked this
  • Submitted Mar 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Very helpful and knowledgable from service coordinator

To technician performing work. The sales and management involvement if needed. Great experience. No pressure here.

Rbfromcali

1 review
How we checked this
  • Submitted Mar 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Went to replace my Mini for a new generation one and the

experience was excellent. Whole process was smooth and quick, everyone is very kind and caring for customers.

Octavio

1 review
How we checked this
  • Submitted Mar 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Service is always welcoming and so professional!

Sara and Isabella truly do an amazing job and excellent customer service!

hairks

1 review
How we checked this
  • Submitted Mar 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Always great service and the loaners are very nice.

I like the video inspection that they send for diagnosing.

jcarlson1025

1 review
How we checked this
  • Submitted Mar 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Went in with flat tire.

Was willing to leave tire but they fit it in. Bought wiper blades from parts and they helped me install them right there. They also brushed snow of my mini while waiting on tire. Tire done in 30 minutes and I’m out. Great Service Reps, Mechanics and Parts people.

taggs.pt

1 review
How we checked this
  • Submitted Mar 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2026

Alerted me to a service I need and it’s under warranty.

Excellent job on oil change and tire rotation.

kram.crawford

1 review
How we checked this
  • Submitted Mar 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Only 4 stars this visit because it was over a 2 hour wait

for an oil change. However everyone was polite and cordial to me.

cfernandezkck

1 review
How we checked this
  • Submitted Feb 28, 2026
  • No proof of purchase was attached, so this review is unbadged.

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