Art Moehn Honda

finding a new or recent Civic. This interaction turned out to be FAR from exemplary as: he tried to put me in anything other than what I was looking for, passed me by on cars fitting what I wanted (all the while watching these rolling off the lot and getting excuses as to why) and after a short while stopped responding to any inquires. He showed little interest in making a sale to a cash customer. The only savings graces to this location were: #GoSeeFadi on the Chevrolet side of the dealership whom was amazing from start to finish and in part Jason (Honda side) who did my final paperwork. Otherwise this would be a complete failing score for this location. Fadi is in no way a reflection on my dealings with the Honda side. He was absolutely stellar and I can't praise him enough.

#GoSeeFadi We LOVED working with Fadi! He's a genuinely nice person who cares about people and our community. Fadi is very knowledgeable, patient and courteous. He went above and beyond for me and I couldn't be happier with my car or my experience.

I have bought Hondas for years because they are so reliable. This week I needed to bring in my 2013 CRV for a "hesitation" at lower speeds, and Honda service fixed it. But not only did they fix it, it was free of charge, because Honda had determined some older vehicles developed this same problem so they provided an automatic extended warranty. All labor and service was covered free! I am so impressed! Their vehicles are great, salesman Jason was so helpful and informative when I purchased the CRV, and their customer service (if any repair should be needed) far exceeds expectations!

We continue to purchase Honda’s from this dealership. The sales staff is knowledgeable and friendly and the Service department is excellent. We will buy our next car from this Dealership.

Tyser was very helpful, knowledgeable and thorough! From start to finish he went above and beyond. I highly recommend Tyser, for me he helped make a stressful situation much easier. Thank you Tyser!

Recently purchased a Honda Odyssey, and was looking for a great place to have my van serviced. After speaking with Marty Ottaway over the phone concerning the particulars, I decided to take my business to Art Moehn Chevrolet Honda for servicing, namely an oil change. Marty was very attentive to my needs and answered all my question in a professional manner. I was escorted to a clean waiting room, and was informed that I would have an approximate 45-minute wait. Less than 30-minutes latter my van was completely serviced, whereby Marty Ottaway explained to me in detail what services were performed, and systems checked. I left Art Moehn satisfied knowing that my 2008 Odyssey Van was in good hands and well looked after. Thanks Marty, your the Best!!

We found the exact car we wanted in a color we couldn't find at any other dealership in our area. This was our first time purchasing a new car, Fadi Mustafa helped us throughout the process and made it easy and fun.

I was so impressed with Fadi Mustafa, he was not pushy or a xxxxxxxxxxx, he worked with me, until we both agreeed with a deal, I walked away from 2 dealerships because of there sales people! So great job!

I took my car in for service, Marty Ottaway did a great job explaining the process. I was comforted by his attention to details and my concerns.

All of our most recent cars have been purchased from Art Moehn. Whenever the cars need service, the dealership has fixed them in a timely and impressive manner. We have also been impressed by the kindness and professionalism shown by the employees of Art Moehn. From those who have sold us cars to Marty O.'s speedy and knowledgeable responses to our questions, we have had great experiences with Art Moehn and will continue to go back!

made my purchase seamless the minute I walked in the door. I went with the intention of just looking but was so comfortable with him. There was absolutely no pressure to buy. He took his time to explain all my options. I had not purchased a new vehicle in 11 years. He made sure I got the exact vehicle I wanted. I would very highly recommend him.

Fadi worked with me one day on prices of different cars and then I brought my son back another day to test drive and select his first car. Fadi was very patient with him and showed him how everything on or about the car worked.

Leased a 2017 civic. Dealership is friendly, clean. While there had my tires rotated on my accord. Work done on time. Everyone is friendly. Sales people don't pressure you. Fadi is wonderful to work with. Will go the extra mile to help you get what you want.

They scratched my new CRZ during a oil change. The next trip into town I was told I was too late to have my car serviced. I was t at the door at 4:45 the sign says they close at 5:30. I need to find another dealer to service my car.

We brought our Honda Element to this dealership from north of Lansing due to the reviews posted on line. We were NOT disappointed! Honesty, integrity and excellent service at a fair & reasonable price. Our service manager, Adam Soper, answered all of my questions, gave explanation of the service performed and when our car was finished, the work was done correctly! We will continue to use this dealership for all future service on our Honda.

We JUST got back from a wonderful experience buying a used 2012 Honda Fit from Art Moehn. They were super-friendly, totally willing to deal, and we completed the transaction in just a few hours, start to finish. I brought up some concerns about the vehicle, they listened and met me on a fair price. They found us a better interest rate than we had previously secured, and weren't pushy beyond what is normal for upsells and add-ons-- they offered but didn't push.

Honda Odyssey. We choose Art Moehn because we like to support local businesses. Working with Eric Humeston made the car buying process a very positive one. It was obvious that they wanted our business without being "pushy" or "overbearing". Eric was very professional, but at the same time down to earth, which took away the stress of buying a new car. After "shopping" the price, I knew that Art Moehn was giving us a very competitive price, which sealed the deal. Mari, in the finance department, was a joy to work with, and made the paperwork process a breeze. She was very personable, and did a great job explaining all of the options available to us. We would highly recommend Eric and Mari at Art Moehn to anyone in the market for a new Honda. Cliff and Alyson.

purchasing a new Accord. I felt that he was honest, and provided the straight facts without any of the usual car salesperson tactics. I would highly recommend working with him to anyone.

professional, and considerate of my anxiety about leasing a new car. I am not a new car or even old car lover (I did not learn to drive until I was 29 and even then it was under duress). Consequently, purchasing a car isnot something I get excited about. Sometimes I doubt my own ability to make wise choices. I was considering two options--a Toyota Prius C (from Spartan Toyota in Lansing) and a Honda Fit (both cars made it into the Consumer Reports best cars of their class/size. Amazingly, during the almost two month process, I never felt pressured by Andy or other Art Moehn reps. They gave me the time I needed to make my choice. Even after purchase of the lease, Andy was reassuring about my questions and offered continued support re: service and other questions. He introduced me to the key service dept. personnel, and I know I am in good hands. I recommend, without reservation, Andrew Marlow and the Art Moehn dealership.

home from Ann Arbor, Michigan to Naperville, Illinois when my engine light on my Honda Odyssey activated. Not being very familiar with the area, I was uncertain of the problem and wondered if I could make it home. Luckily I saw the sign for Art Moehn's Honda dealership in Jackson, Michigan, just off of I-94. I stopped and met with Adam Soper and a female service employee who were very friendly, not to mention helpful and professional. They were happy to help and were able to diagnose the problem with the engine. Initially, they could not provide a time table for the repair, however, it took less than an hour, and I was able to proceed with my travel. It was also noted that the mechanic who resolved the issue with the car did so during his lunch hour so that I would not be further delayed. Not only am I impressed with the assistance I received from the dealership, but it reinforces my faith in the Honda product - a product which is more than a promise of conveyance, but delivering on a promise of placing the customer first. Thank you very much.

is the service I get. I have taken my Hondas to Art Moehn for service even when I hadn't bought there and found Adam Soper super helpful. They've driven me to a shopping mall when service was going to take a while and even covered lunch when time took longer. Some small services they haven't even charged for. I finally did buy a used 2011 Odessey from them and had no problem with the deal. After I kidded about taking it home the day I saw it, before I paid, Eric Humeston was willing to let me take it home. Parts even gave me a better price on mats for it. I have not had any work done in the bump shop. I have excellent Roberts here in Chelsea but the service and attitude toward the customer is excellent at Art Moehn Honda.

the purchase of our CR-V. He was very thorough in all aspects of the sale. Picking up the vehicle was quick and efficient, and Brandon made sure we left the dealership well informed. My husband and I will definitely recommend anyone looking for a Honda to go to Art Moehn & ask for Mr. Murrell!!

noise coming from the left front panel. It got louder the further along I drove. So I drove to the Art Moehn Chevorlet Honda dealer I leased my Honda Civic from and entered the service bay. We were greeted by a very nice man who asked us what Honda could do for us today. After explaining the noise we heard while driving, he said he'd have it looked at and we waited while service looked into the problem. After only 15 minutes or less, they were done, and told us it was a small stone that had lodged between the brake shield and the brake assembly and that's all it was. Adam Soper was the representative that worked with us, and he told us there would be no charge! He was so nice, and it took such a short time, not to mention the fact we weren't charged for the time it took to find the problem. Not many dealerships that I know of would do that for nothing. I was surprised and asked, "are you sure? No charge?" He said no charge, with a smile on his face! I have had excellent service from the minute I walked into the Honda dealer 1 1/2 years ago to lease my Honda. Starting with the person who sold the car to me, and every time I've called or had an issue. The dealership goes above and beyond to provide a pleasant experience for the customer. I'd recommend this dealership to anyone who is interested in purchasing a vehicle. I am a very happy, satisfied Honda customer. Thanks, Art Moehn!!

Moehn, we now utilize their service department exclusively as their service is by far superior! In the area in which we reside, there are several local dealerships and so we purchased our Honda from one of them. When our car needed some major servicing (4 weeks after purchasing), we took our car back to the local dealership in which it had been purchased. We were completely dissatisfied by the local dealership's customer service, the compentancy, and the quality of service in the service department. When the car needed servicing yet again, we decided to make a leap and drive 50 minute away from our home and try Art Moehn Honda. Everyone, from the receptionist at the front desk, to the service staff, to the staff accepting payment for the services rendered, are extremely customer service oriented, competant and knowledgeable. I highly recommend the service department. If the sales staff are as top-notch as those we have dealt with at Art Moehn, and the pricing is competitive, we will purchase our next vehicle with the dealership.

since, on about my 7th Honda. Art Moehn service on my Hondas has been great. Never have any complaints. What ever my car is taken in for is always taken care of and am also advised if something else needs to be done.

of guy. I wasn't planning to buy a new car. I stopped in because I saw two used cars on the lot I had been considering for a long time. He showed me a new one and I slowly talked myself into it. He let me! Brian and I hit it off well from the start. I was comfortable that he would provide my needs, not meet his own. He went above and beyond to make sure I had what I needed, came in on his day off so I could take delivery on my schedule, arranged for my older car to sit on the lot until I could pick it up a few days later-just did the things he needed to help me out. I did my research and the price was right, too. Long after he had the sale, he made numerous calls to work out any and all details to the nth degree assuring a smooth process for me. I'm a female and I would recommend that any woman interested in buying a car stop by and let Brian handle your deal. If nothing else, just shake hands with him: He has the softest hands because he does dishes after his wife cooks! How great a guy is that?! The finance person, Scott, was also great to work with. He was no pressure and easy going. Offered me a warranty. I almost never buy warranties on products. I left the dealership with the information, went home, researched, made the decision, and decided to upgrade from the original suggestion at no add'l cost. I bought a Honda-the company backs their product well! Scott also went above and beyond to make it a pleasant experience. Lastly, I must comment on the telephone operators, particularly Mrs. Rogers, who is always courteous and makes you feel very welcome with every call to the dealership. These frontrunners at Art Moehn may go unrecognized, but deserve a big kudos for a job well done in respresenting their business so well. Yeh, I recommend this dealership!

with! He was very kind and patient and worked to get me the best deal possible! I would recommend him HIGHLY to everyone. In fact, he is the only dealer I would like to work with in the future. He was knowledgeable and confident in his product (Honda), which in turn allowed me to be extremely confident with my purchase! I know that I can always count on Eric and for that alone, I cannot express my gratitude! :-) You rock, Eric!

look at a car. He sent us a letter thanking us for considering Art Moehn, When we came in to purchase a car, even though it was late and the procedure lasted until after closing, he was very friendly and showed us all of the controls for our new Honda Accord. Even after the sale, he is taking care of setting us up with rustproofing and getting a loaner while this was being done. We really appreciated getting the car that night, and not having to wait a day or two longer. Mike (the man who had us sign the paperwork) was also very professional and friendly. He answered all of our questions and make all the paperwork go smoothly. I would recommend Art Moehn Chevrolet Honda to anyone who asked me to recommend a dealer. Donna Burns

no pressure, and communication was great. My wife hates the new car buying experience but found the trip down to Art Moehn to be pleasant. Even if you have to drive extra miles this dealership is highly recommended for your new Honda purchase.

Soper was to be our service person. This was unusual for us because this is the first dealership we've bought from that has one specific person to contact. Adam is wonderful! He knows us as soon as we enter the service area and is always helpful when processing our service needs. Usually, we would take our vehicles to "regular" places for services (ex. 10 minute oil change centers). It is because of the service we receive from Adam that all the service done to our CRV has been completed at the dealership.

Battle Creek honda after I got a better deal. I live in Jackson and would have bought a car from them, but they wouldn't budge. Oh well. Now the story begins with service. I had a rear accident that was a 12/2006 quick claim insurance for $1,800. Art Moehn wanted to fix it in 4 days I was told. After I got a call in 3 days, I picked it up. After three additional trips back in 1/07 to adjust alignment and buff the paint job, I finally caved in. After just eight months the paint 8/2007 started to look awful. I took it back to them and they were very condecending to say the least. I got pissed and used a few choice words to tell them how I felt. I told them that I don't know what it looks behind the bumper or tail light, but I can only imagine. I preceeded to contact my agency who referred me to Olivers (Dave Bell). They were great there. They showed me all the lousy work they had done at Art Moehn. I took it back to Art Moehn who says they will take pictures of their work. Guess what. I will take it back to Olivers after I get back this week and have them do the same thing all over again to make sure it is done right! I will not buy from Art Moehn or have work done there either.