Acura of Wichita

and Byron and the entire service team took great care of both me and my vehicle. From start to finish, the experience was smooth, professional, and stress-free. They kept me informed throughout the process and made sure everything was handled with care. I truly appreciate their attention to detail and excellent customer service. Highly recommend!

Service representative provided a clear explanation of what was going to be conducted and answered all my questions.

! I had my 3 grandsons with me and Byron was able to find me a loaner at the last minute, so could do our errands while the car was being serviced.

knowledgeable. Really appreciate getting the loaner vehicle, that makes this service very easy

Their staff is skilled and accommodating. I would highly recommend them.

dealt with, but the Best Dealership of any brand that I've ever dealt with...and I also worked for a large Kansas multi-brand dealership for 3 years several years ago, in the internet marketing dept. Acura of Wichita excels in all departments!! Thank you fir your great service!!

It was nice they did allow an extended test drive without a salesperson. The salesperson was very, very pushy with addons post-sale and I was contemplating walking from the deal. Also, post-sales service was almost like they did not want to deal with the car. We brought it back for a rattle and they were unable to duplicate it several times even after explaining it to them on the phone until I showed them in the parking lot.

had. Have to use a cord for apple car play to work. I don't feel it was a good price on the car and not a good price on the trade.

sure my car was ready. He and Jeremy, who was my day-to-day contact, were on the ball. I am from CT and despite the distance the process of reviewing my new car and evaluating my trade went seamlessly. The car arrived safe and sound 1500 miles later. Thank you both.

Very much appreciate the video survey of the car by the service tech.

The team is professional and knowledgeable. I am aways greeted with a friendly face. I wouldn't go anywhere else!!

The video is great which is provided with the inspection. Appreciate quickly getting an appointment in the Service Department!

things we’ve ever done. The staff were all so great to us and communicated with us through every step. And the lobby had massaging chairs to relax in. I nice touch. 👌🏻

efficiency with which our transactions were completed. Our salesperson, Kyle, was great to work with.

Acura of Wichita. Byron does his best to accommodate and make sure I the customer has all the correct information to make a good decision for me and my situation. I do wish Acura offered a pay option like Afterpay or Sunbit for the very expensive times we need repairs and extra money for the repairs.

made me feel right at home.

!!! I love the video provided with the inspection of the vehicle during the service visit. Byron is super informative and helpful as well.

Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then told it would be 1:00....asked for loaner car again for lunch. While at lunch received a text that it would be 2:30 before they were done. Came back at 1:00 and waited until 2:15 before car was done. We drove 300 miles round trip to continue to do business with you folks as I have had multiple MDX Leased Vehicles over the past 15-20 years for work and have bought 3 MDX's in the last 8-9 years for us personally on top of this. Very disappointed as Walser since you bought Scholfield's and Scholfields's prior to the purchase have been our Dealership of choice for many years. I used to tell everyone how good the service was here and that is why we drove so far but can't say that now...hopefully will be better in the future.

deal. Walking away with a 6 year commitment is hard to do. But there was no pressure and Lam talked me through all my options.

vehicle did not have a jack or spare. There is a place for the jack and it was removed. This is my fault for not checking. Would have made a difference in the purchase.

Attentive to my schedule. Thanks thanks thanks thanks

replaced. Dealer advised of an outstanding recall which was also completed. Timely installation and quality dealership for future service requirements.

don’t know who that is, and the Gregg was really pushy, I did like Chris

me informed while they performed a seat sensor replacement recall on our 2021 RDX. They explained what they did and also showed us what dash messages to be aware of in the event of a sensor malfunction. Very nice service!

Very receptive and accommodating to our requests! They even got in our window tint and interior protection while we were on vacation the week following purchase. This is our second purchase with Walser. Highly recommend!

trip when my 2022 Acura MDX had a light come up on the dash indicating a problem with my AWD. I showed up at the service center without an appointment and the staff was kind and helpful. They ran all of the diagnostics tests to find out what the problem was and then reassured me my car was safe to drive home so I could get the repair done at my local Acura service center. I was kept apprised of what they were doing while I waited and how long the estimated wait time would be. Very happy with my experience at Acura of Wichita.

communicative. I would definitely recommend this dealership to someone.

I love how you are sent a copy of the inspection report to review. Being able to just pay online when everything is complete is really nice too.

Very knowledgeable and good to work with. A good representative for your dealership.

Excellent experience. Outstanding communication. Several staff members were very helpful but especially our specialist Shayne Mauer. Highly recommended.

informed thats why i keep going back

It was easy to schedule an appointment and they sent reminders.

Appreciate recomendations regarding routine maintenance due. Will return to Service Department.

Friendly supportive sales staff. Chris Fulton, my sales person was friendly, courteous, very knowledgeable and informative. He figured out first what I was looking for and exactly offered and matched my needs. Very supportive & patient without pressuring sales. Made the sale easy to close as he made each step very easy and decision comfortable to make.

We test drove the pick up and purchased it in a short amount of time the dealership was clean and a pleasure to do business with

service advisor to the mechanics. All my concerns were addressed.

Wonderful And Very good experience

Very accommodating and knows every detail on the cars.

when my river needs a car soon

Byron was great and helped immediately. Fast service and timely service. No issues

on value on my car unless I said for sure I wanted theres. I kinda wanted to know what mine was worth so I could decide b

He deserves a raise. And a new shirt! 5 star plus plus!

hard for us, put up with alot from us old geezers, but got it done. Thank you.

positive one. I particularly like how the sales team is structured by being paid a fair monthly wage, rather then using commissions as to determine their monthly pay check.?? For a potential buyer this allows for a very relaxed and pressure-free experience.

service department is probably the most helpless/ useless side of this dealership. The Integra that I raved about in my earlier review has since developed 2 check engine lights with less than 3,000 miles on the odometer and in both instances, their service department has pawned me off the dealership in Overland Park. I cannot in good faith recommend Acura's service department at this dealership nor can I vouch for them to have your best interest at heart. All they care about is the sale of the vehicle, God forbid your new car gets a problem shortly thereafter. Original Review: The folks that work here have set a new standard for dealerships that I don't think can be challenged elsewhere. Brian and his team redefined my entire perception of the dealership experience that has earned my loyalty to Acura as a brand. Brian was always on his A game every step of the way and made the entire buying process stress free and a core memory that I will always cherish. I love my new Integra and I can't wait to see what the future of Acura has in store.

Although I did not buy a car I was kept informed and felt like they were interested in meeting my needs.

Courteous and transperent Ask for Brandon he will take care of you!

four core values: Do the right thing Lead by example Display positive energy Be open minded She worked tirelessly to find just the right vehicle for me, maintaining patience as my interests changed. Her teammates Kyle and Brian helped me when she was unavailable with the same professionalism and enthusiasm as if I were their own client. The vehicle I settled on was fairly priced and my trade was fairly valued without hours of back-and-forth frustration one can expect from other dealerships. I look forward to a continuing relationship with this business… John

car of your dreams!

to us everything. This will be one of the first places we look for another car.